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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

December 13, 2017

Very satisfied customer. Wanting a fuel efficient vehicle, my wife and I decided to go with the Prius Prime. Choosing Heritage Toyota made sense as it's less than a mile from More

by Adam Fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick McCarthy
Dec 15, 2017 -

Heritage Toyota responded

Adam, Thank you for the very nice review and recommendation! It's fantastic that Nick, Casey and Christine made the purchasing process so smooth. Enjoy your new Prius Prime! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2017

Casey Morrowwas outstanding I called looking for information on a new or used truck and pulled off the lot with exactly what I wanted three days later. Casey made it clear that h More

by Jonathan Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Dec 15, 2017 -

Heritage Toyota responded

Jonathan, Thank you for your kind words about Casey! It's fantastic that he provided such excellent service. We appreciate you taking the time to share your experience on Dealer Rater. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 10, 2017

In and out I walked in for a test drive and drove home with my new used car in three hours. Not too bad given the place was packed the entire time. No complaints More

by Robert Turner
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, Matt Kraft
Dec 11, 2017 -

Heritage Toyota responded

Robert, That's great to hear! Glad your purchasing experience went so smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2017

Committed to providing superior customer service I had a great experience at Heritage Toyota with Zack Roberts. He was easy to work with, patient, resourceful, and trustworthy. I purchased a used Toy More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Dec 11, 2017 -

Heritage Toyota responded

Dana, Thank you for your kind words about Zack! I'm glad he was able to get that issue resolved right away. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2017

Another GREAT Experience! After searching for many months, Casey helped to find 'the ONE'. Helpful without being over powering, personable and caring, I'm glad he is part of th More

by Chrisms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Morrissey
Dec 11, 2017 -

Heritage Toyota responded

Glad to hear it! Thank you for sharing your thoughts. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2017

Great service as always My experience at the Heritage Toyota service center was, as always, an excellent one. The car was ready in less time than estimated and didn't cost More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall; just service
Dec 11, 2017 -

Heritage Toyota responded

Glenn, It's very nice to learn that you had a positive experience with our service team. We appreciate you posting a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2017

Help to know what I need. Great time working with Marc, who helped me work through the maze of what I want vs what I need. This process resulted in my finding a used Tundra tha More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Dec 08, 2017 -

Heritage Toyota responded

Dan, Thank you for sharing your experience working with Marc! It's fantastic that he provided such a great purchasing experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 06, 2017

Great Experience I had an excellent experience working with Derek to purchase my new Toyota Camry. He was extremely helpful and knowledgeable about the car and took th More

by mnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Dec 08, 2017 -

Heritage Toyota responded

Thank you for your kind words about Derek! It's excellent that he was so great to work with. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 06, 2017

Low pressure sale. We are very happy with our new Sienna. The sales rep, Alex, was very helpful and did a great job answering our questions and handling the sale. We app More

by Rozee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Heritage Toyota responded

We appreciate this very nice review! I'm glad to hear that Alex provided such a fantastic purchasing experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2017

My 2007 Higlander purchase Chuck Heingartner was extremely helpful, patient, and knowledgeable. He found exactly what I was looking for. I will for sure be a repeat customer and More

by coleenComollo1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 08, 2017 -

Heritage Toyota responded

Coleen, Glad you liked working with Chuck! Thank you for posting. Enjoy your Highlander! Nora Krom Customer Relations Specialist Heritage Automotive Group

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