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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

April 19, 2018

top notch service Katherine Smith the service advisor did an excellent job. She was extremly helpful and knowledgeable about what needed to be done to my truck, and how More

by carguy12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathrine Smith
Apr 20, 2018 -

Heritage Toyota responded

It's fantastic to hear that you received such excellent service from Katherine. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 18, 2018

Friendly attitudes, easy negotiations and GREAT deals !! Working with Derek was effortless and enjoyable. He is very knowledgeable and was able to answer all of my questions. He also really listened to my More

by Vtdeer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Apr 20, 2018 -

Heritage Toyota responded

Thank you for your kind recommendation of Derek! It's wonderful that he made sure that your purchasing experience was top notch. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2018

Derek Blood was AMAZING!!! He made my experience enjoyabale This was my first ever new car, in my 51 years of life! Derek made it a day to remember. Derek and Conor’s sense of humor and patience with me, made i More

by H.Hotchkiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Apr 17, 2018 -

Heritage Toyota responded

It's fantastic that Derek was helpful and that he made sure everything went so smoothly! We appreciate you sharing your experience. Enjoy your new car! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2018

Felt appreciated. Felt like I was the most important person walking in even though I noticed the same treatment of everyone coming in behind me. Told me what was to be More

by toyotaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Apr 17, 2018 -

Heritage Toyota responded

We appreciate you taking the time to share your experience. It's fantastic that Tom was so helpful. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2018

This was a great car buying experience. Josh was very knowledgeable about the vehicle I was interested in. He answered all of my questions to confirm my choice of a Corolla iM. Everyone I ca More

by Jag1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Apr 17, 2018 -

Heritage Toyota responded

Great to hear it! It's fantastic that Josh made sure your purchasing experience was top notch. We appreciate your business. #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

April 13, 2018

Heritage Toyota is great to deal with! Katie was my service technician when I brought my Toyota Rav4 in for a lease inspection. She was very pleasant and knowledgeable. They even got my More

by scorpiogirl1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Apr 17, 2018 -

Heritage Toyota responded

It's great to learn that you had such a positive experience with Katie and the rest of the service team. Thank you for posting! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 13, 2018

A New Whip to go Out For a Rip I worked with Nick and Chuck with finding the specific vehicle I wanted. Nick was awesome and didn't pressure me like a typical salesman would have. C More

by RealSlimShady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Nick McCarthy
Apr 17, 2018 -

Heritage Toyota responded

Thank you for your kind words about Nick and Chuck! It's great to hear that they were so helpful. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 11, 2018

First car buying experience! I had a very positive first car buying experience with Josh! He was friendly and informative. I would highly recommend reaching out to him if you're l More

by batkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Heritage Toyota responded

It's great to learn that you liked working with Josh. Thank you for posting. Enjoy your new car! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

April 11, 2018

Rapid and courteous The best experience in term of car service. I was prepared to wait for an hour and half but the service was rendered in less than an hour. My insuranc More

by JDP Corolla
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Apr 12, 2018 -

Heritage Toyota responded

Thank you for sharing your experience on Dealer Rater. It's wonderful to learn that you had such a positive experience and that Jay was so helpful! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 10, 2018

New Toyota Owner Casey Morrow was amazing to deal with. He was kind, friendly, informative and most importantly not pushy. He was also very responsive to email and que More

by Buxton2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Heritage Toyota responded

Thank you for posting. It's very nice to learn that Casey has been so great to work with. Enjoy your new vehicle! #CaseySellsCars Nora Krom Customer Relations Specialist Heritage Automotive Group

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