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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

April 23, 2018

Easy leasing process I worked with Adam and the process could not have been easier. He was very helpful and diligent when it came to getting me set up in the right truck. More

by JGechtman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Apr 26, 2018 -

Heritage Toyota responded

Great to hear it! Thank you for posting. We appreciate your business. #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

April 23, 2018

My service was complete and done professionally I completely recommend service at Heritage Toyota. Every employee is extremely nice and fully briefs me on work or other things I should know. The More

by RemickBevT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Apr 26, 2018 -

Heritage Toyota responded

Thank you for posting. It's very nice to learn that you've received such great service from our service team. I'm sorry you've found our chairs uncomfortable. I will pass on your feedback to the management team. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 22, 2018

Scheduled Maintenance with Oil Change Ryan was prompt and very pleasant to work with. He was good at explaining what needed to be done. I hope I get him the next time I bring one of our ve More

by Toyota Ren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Apr 26, 2018 -

Heritage Toyota responded

Thank you for posting! It's fantastic that Ryan made sure your visit to our service department was stellar. Please feel free to ask for him when you make your next appointment. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2018

I purchased a 2018 Camry LE I am very pleased with my new vehicle and feel confident that it is the appropriate one for me in all respects! Members of the Sales and Finance Depa More

by taborca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 26, 2018 -

Heritage Toyota responded

Chris, It's wonderful that you enjoyed working with our sales team! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2018

Time well spent I went to several other Toyota dealerships before Heritage and I was getting discouraged. What a difference it was with Casey Morrow and Ryan Denecke More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Heritage Toyota responded

Chris, Thank you for your kind recommendation of Casey and Ryan. It's wonderful that they were so helpful. Enjoy your new truck! #CaseySellsCars Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2018

Kept his promise of getting back to me and friendly/helpful. David was very friendly and helpful. He noted when he didn't have an answer for me about a past reported problem. He explained who he had to wait fo More

by Cilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ptak
Apr 26, 2018 -

Heritage Toyota responded

Cilla, We appreciate you taking the time to share your experience working with David. It's very nice to learn that he was so helpful. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 20, 2018

Great experience!! When mud season hit in rural Vermont I knew I needed a truck...so I called Chucky with a fairly impossible request and he stuck with me to help me fin More

by haleyblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 20, 2018 -

Heritage Toyota responded

Thank you for the very nice review! It's fantastic that Chuck and Travis were so helpful. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2018

A Happy Long Time Toyota Owner In my 30 to 40 year experience with Toyota pickups I have found Toyota's not expensive to maintain. Toyota makes a good product and I would rank Her More

by David Saddlemire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Heritage Toyota responded

David, Thank you for your kind words! It's very nice to learn that you've received consistently great service from our team. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2018

Comfortable, easy experience. This was our second car from Heritage. Marc Halliday was a warm, welcoming presence who helped us find the right car. Even the fellow who did the fina More

by Qwerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Zack Roberts
Apr 20, 2018 -

Heritage Toyota responded

It's fantastic to learn that you liked working with Marc and Zack! Thank you for taking the time to post. Enjoy your new car! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2018

Great overall experience! I really enjoyed working with Liz because she whole heartedly cares about getting you the best deal possible. She's super knowledgeable about Toyota v More

by Hanna Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Apr 20, 2018 -

Heritage Toyota responded

Hanna, Thank you for your recommendation of Liz! It's great to learn that she made sure your purchasing experience was top notch. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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