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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

June 12, 2018

Meeting Customer Needs/Perfect Timing It was a pleasure to deal with Daniel Pasco at Heritage Toyota once again after three years when we leased our first car. He introduced us (my wife an More

by A&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Heritage Toyota responded

It's fantastic that Daniel provided such top notch service. Thank you for sharing your experience on Dealer Rater. Enjoy your new Camry! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

June 11, 2018

Overall Great Experience!! I shopped around to all of the local dealerships; Test drove at each one, communicated the same information and parameters to each one. Came back to More

by Kathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
Jun 12, 2018 -

Heritage Toyota responded

Kathi, It's great that you enjoyed working with Derek and Megan! We appreciate you taking the time to write a review. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

June 10, 2018

Excellent Service! I recently had my car serviced and worked with Jay. He was friendly, knowledgeable and informative. The waiting area was clean and comfortable. I was More

by Kristin03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jun 12, 2018 -

Heritage Toyota responded

Kristin, That is wonderful to hear! Thank you for sharing your experience on Dealer Rater. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 09, 2018

Best Car Buying Experience This was the easiest and best car buying experience I have ever had! Michael my salesman was very professional, friendly, and made me feel comfortable More

by C.choate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Thomson
Jun 12, 2018 -

Heritage Toyota responded

Thank you for your kind recommendation of Michael and Heritage Toyota! It's wonderful that you received top notch service from him and the rest of our team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 09, 2018

Incredible Experience! Michael was by far the most knowledgeable, professional, and prepared salesman I’ve ever dealt with. I had questions, and spoke with Michael before I More

by GAbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
Jun 12, 2018 -

Heritage Toyota responded

That's excellent! It's very nice to learn that Michael provided such a positive purchasing experience. We appreciate your business. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 08, 2018

Excellent experience with service rep Jay Jerger. I brought my Camry for 2 year check up. The service rep Jay Jerger was very kind, very helpful professional to work with. He understood the issues, wo More

by F16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence, Jay Jerger
Jun 12, 2018 -

Heritage Toyota responded

It's wonderful to learn that you received such fantastic service from Jay. Thank you for posting! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2018

Great, friendly service The team at Heritage Toyota is always so accommodating and friendly. Service is great and always completed as quickly as possible. Wouldn’t go anywher More

by Kep1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jun 12, 2018 -

Heritage Toyota responded

Thank you for posting! It's fantastic to learn that you've received such excellent service from our service team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2018

Service is awesome as always.!!! Service team is the best around. Always helpful and knowledgeable of questions asked and Never pushy..also the quick intake of vehicles to get things More

by Blue Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jun 12, 2018 -

Heritage Toyota responded

Thank you for your very nice recommendation! It's wonderful that you've received such excellent service from our team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2018

Awesome service Derek was very helpful and friendly during our time at the dealership. He listened to our requirements and explained all the different features of t More

by Savy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Heritage Toyota responded

It's fantastic that Derek was so helpful in finding the right vehicle for you. We appreciate you posting. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2018

No pressure and willing to work with us I dealt with Chuck Spinner and he was great! He was in no way high pressure and was willing to work with us in picking out a vehicle and providing op More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner
Jun 12, 2018 -

Heritage Toyota responded

Thank you for your recommendation of Chuck! It's great that you enjoyed working with him. We appreciate you taking the time to post. #chuckspinner Nora Krom Customer Relations Specialist Heritage Automotive Group

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