Back

Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,172 reviews

October 08, 2018

Consistently excellent! Rob is wonderful. Truly thinks about what we need and only shows us that. No pressure sales and very honest about what he thinks. We’ve now bought 4 c More

by BurlingtonKate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Oct 09, 2018 -

Heritage Toyota responded

Kate, That is wonderful to hear! Thank you for your kind words about Rob. We appreciate your business. #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

October 07, 2018

Friendly kind and knowledgeable staff. All Toyota tram members made me feel welcome and helped me immensely. It was a very busy day but I did not feel neglected in any way. Mark showed me a More

by Jperella346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, Elizabeth Bockus
Oct 08, 2018 -

Heritage Toyota responded

Thank you for posting! It's very nice to hear that you've received such excellent service from Marc, Elizabeth, Christine and the rest of the team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 06, 2018

Highly Recommend I appreciate the customer service, having an efficient system for moving customers through, and having the option to sit in a quiet space without dist More

by Toyota Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Widad Hayyat, Tom Kulhowvick
Oct 08, 2018 -

Heritage Toyota responded

Thank you for your kind recommendation! It's fantastic that you've received such top notch service from our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2018

Great Sales woman! Alisha Abruntilla was a super sales person. She came up to us in the parking lot while we were browsing and listened to what we were looking for. We More

by chantallouise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Abruntilla
Oct 05, 2018 -

Heritage Toyota responded

That's fantastic! Glad that you enjoyed working with Alisha. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2018

Service provided on Oct. 3, 2018 As usual, the service I received was outstanding. My vehicle was State Inspected and I consulted with Ray Muzzy on a number of service program issues More

by RobertR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Muzzy, Joseph Harshbarger
Oct 05, 2018 -

Heritage Toyota responded

Thank you for posting. It's very nice to learn that Ray and Joe made sure everything was taken care of. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2018

Chuck and my 3rd Toyota Chuck feels like a friend. He has been extremely helpful to someone who is totally lost in the vehicle world. I feel assured he does the best for me, More

by Pacificshepherdess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 08, 2018 -

Heritage Toyota responded

That is wonderful that Chuck has been so helpful! Thank you for posting. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2018

So easy with Jason's help Jason was a pleasure to work woth. He found our exact car and made our experience at the deslership trouble free. He understood the vehicle and provid More

by MaryT2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Zack Roberts
Oct 08, 2018 -

Heritage Toyota responded

Mary, Glad you enjoyed working with Jason! It's excellent that he made sure your purchasing experience went so smoothly. Thank you for choosing Heritage Toyota. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

October 04, 2018

Great Experience with Derek We had a great experience working with Derek. He went above and beyond with his efforts in our car buying experience. He worked hard on getting us a g More

by Big T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Heritage Toyota responded

Thank you for recommending Derek! It's wonderful that he provided such an excellent purchasing experience. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

October 04, 2018

Excellent experience This is not my first time purchasing a vehicle; in fact it is my third experience in as many years. The process is normally a huge headache, a hassle, More

by Road&trail62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Oct 05, 2018 -

Heritage Toyota responded

Thank you for your very kind review! It's wonderful that you received top notch service from Chuck and the rest of the team. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2018

Super friendly service Tom in the service department was friendly and knowledgeable. My overall service experience was pleasant and I would recommend the helpful staff agai More

by vtbestbuilt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Oct 04, 2018 -

Heritage Toyota responded

Thank you for your kind words about Tom! It's fantastic that you received such excellent service from him and the rest of the service team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

...
239
...