Heritage Toyota

Friendly and pleasant staff Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wa Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wait a few minutes while the clerk pulled another customer's car around). It was very nice that they pulled my vehicle to the entrance when I was picking up, rather than sending me out into a sea of cars to try and find it on my own. My only complaint was that I had to wait until 5 for a call that my car was ready. I dropped it off at quarter after 7am, and was hoping it would be ready when I was done work at 4. My previous dealership always asked when I'd be back (4pm) and it was always ready for me when I arrived. More

50,000 mile pre-paid service on my Toyota Tacoma Heritage completed the work while I waited, within the time that they quoted. Very professional and courteous service. A very pleasant service exper Heritage completed the work while I waited, within the time that they quoted. Very professional and courteous service. A very pleasant service experience. They have lean and quiet waiting area, An overall excellent experience. More

Great first experience with dealership Had been to this dealership before but was not able to make a deal,but this time was different.Had a great experience with the dealership and most imp Had been to this dealership before but was not able to make a deal,but this time was different.Had a great experience with the dealership and most importently with the salesman.He went the extra mile to make the deal and gave the best customer service.Beat all other dealers in the area!!!!Thank you More

Best buying experience Everyone at Heritage Toyota was wonderful to deal with. As soon as we walked in the door we felt comfortable. We checked out the car we wanted and the Everyone at Heritage Toyota was wonderful to deal with. As soon as we walked in the door we felt comfortable. We checked out the car we wanted and the deal was made quickly, which was important for us with a 9-month-old in tow. Chuck H. made the experience so simple - the best I've ever felt buying a car. We will definitely come back to Heritage Toyota for our next car. More

A tale of two trucks I had purchased a used 09 Tacoma a few years back from a non Toyota dealership. Frankly, I knew that the truck I bought wasn't perfect, but lets just I had purchased a used 09 Tacoma a few years back from a non Toyota dealership. Frankly, I knew that the truck I bought wasn't perfect, but lets just say it was an impulse buy and at the time I wanted it! 3yrs down the road with this truck and thank goodness I bought an extended warranty, because it was problem after problem. I had been taking it to the "other" Toyota dealer in my area, and every time it was a battle for me to get my truck fixed right. I didn't ever feel as though I was apart of the millions of happy Toyota owners that know their vehicle is a quality product. I decided I wanted another opinion and it was time to try Heritage. My first encounter with Tom Kuhlowvick was a breath of fresh air! Tom assured me that I wasn't crazy, and that my truck should not be behaving the way it had no matter what the other guys tried to tell me. He went to bat for me with no hesitation. Unfortunately for my truck, it just wasn't the right one, and I made the decision to try and trade it in on a newer one. And boy did I make the right call! Enter Chucky Heingartner. Turned out Chuck and I shared common friends, interests, and an understanding of whats important in life. I cannot say more about how good of a person Chuck is. We all know that selling cars is a business but never once did I feel pressured, manipulated, or taken advantage of in any way. Chuck is down to earth, straight forward, and genuine. A few days later I was driving away in a FRESH 2015 Certified Used Tacoma, glowing and fist pumping the whole way home. FInally, I get to enjoy the confidence of being one of those people who knows what it's like to have a bomb proof Toyota. More

Fair deal As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. More

A hassle free experience. Working with Heritagr Toyota took the pressure out of car buying. The overall experiences were laid back from vehicle browsing and test-driving, to sp Working with Heritagr Toyota took the pressure out of car buying. The overall experiences were laid back from vehicle browsing and test-driving, to speaking with the sales team.the dealership atmosphere itself is warm and inviting. The building and vehicles are clean and well taken care of. Most importantly, the customer is well take care of. I had an absolute pleasant experience at Heritage Toyota! More

Laid back. Low pressure. In reference to the sales aspect of this car purchase, both Adam Mack and Conor Mcquade were exemplary in how they dealt with me. Both were very accom In reference to the sales aspect of this car purchase, both Adam Mack and Conor Mcquade were exemplary in how they dealt with me. Both were very accommodating and easy to communicate with. I would recommend Heritage to anyone looking for a Toyota to purchase. More

Best in the Biz! This is the 3rd vehicle we've leased from Chuck. He always goes above and beyond to make sure our needs are accommodated. Simply put, he has always This is the 3rd vehicle we've leased from Chuck. He always goes above and beyond to make sure our needs are accommodated. Simply put, he has always treated us like family. Whether it's finding us the exact vehicle we want, or helping schedule maintenance appointments, he is always there to make our experience smooth and worry-free. We've recommended Chuck to our families and friends and will continue to do so. We are so happy with Chuck and our experience; we look forward to leasing/purchasing more vehicles from him in the future. More

Great Experience Had a great experience at Heritage Toyota. I worked with Derek Blood and Ryan Denecker. They found me the truck I was looking for, and then put togeth Had a great experience at Heritage Toyota. I worked with Derek Blood and Ryan Denecker. They found me the truck I was looking for, and then put together an awesome deal. Very happy I made the trip to Heritage Toyota. Both Derek and Ryan were awesome to work with, if you are looking for two straight shooters that are going to put the best deal together for you ask for Derek and Ryan. More