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Heritage Toyota

S. Burlington, VT

4.9
4,395 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,395 reviews

April 30, 2019

Chucky is the man This is our second vehicle purchase experience with Chuck. We liked the other guys car better but bought on value and Chucks “make it easy” sales rou More

by Jon Jamieson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 03, 2019 -

Heritage Toyota responded

Jon, Great to hear from a returning customer! It's also fantastic that Chuck provided you with such an excellent experience purchasing both vehicles! Thank you for choosing Heritage Toyota. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2019

Better experience I have , over the past 30 years, dealt with Heritage or the prior ownership and found them to haughty and unwilling to "deal". As a result we purchase More

by jrwvt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Elizabeth Bockus
May 03, 2019 -

Heritage Toyota responded

Thank you for posting! It's great to learn that Liz and the rest of the sales team provided such an improved experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 29, 2019

Great follow-up; attentive I had the pleasure of working with Liz this past month. I made the switch from a Subaru to a Toyota, so I was nervous. Liz was attentive, understandin More

by GreenMtnDriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
May 03, 2019 -

Heritage Toyota responded

It's wonderful that you received such excellent service from Liz! Thank you for posting such a nice review. We appreciate your business. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 28, 2019

professional and caring Great sales experience. Very professional and made sure you get excactly what you want! Would absolutely come here again. No pressure or overbearing More

by JVickers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
May 03, 2019 -

Heritage Toyota responded

We appreciate you taking the time to share your experience with our sales team! Glad you enjoyed working with them. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 28, 2019

Derek Blood Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Heritage Toyota responded

Tom, Thank you for your kind words about Derek, Josh and the service team! Glad to learn that you've had several positive experiences with them. We appreciate you taking the time to share your thoughts. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 25, 2019

Honest After being mistreated at another Toyota dealership, a friend recommended Heritage to me. I now LOVE Heritage Toyota and our whole car buying experie More

by mommasaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
May 03, 2019 -

Heritage Toyota responded

Thank you for your very nice recommendation of Jason! It's marvelous that he was so great to work with and helpful in finding the car that is right of you. We appreciate you posting! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

April 25, 2019

Business as it should be. We have been buying vehicles for 40 plus years and have to say this was the easiest transaction EVER. Jason was highly professional, not overbearing, More

by RZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
May 03, 2019 -

Heritage Toyota responded

That's wonderful! Thank you for your kind words about Jason. We appreciate your business. Enjoy your new truck! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2019

Great customer service Great customer service. I spoke with a few different employees at Heritage Toyota and they were all friendly and knowledgeable. I explained to them ex More

by Brent253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Smith, Jessica Brooks
Apr 24, 2019 -

Heritage Toyota responded

Brent, Thank you for sharing your experience! It's fantastic that you received such great service from our team. We appreciate you choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2019

Excellent customer service by Chuck H I have been at different dealers , but the service that Toyota provides is of high and excellent quality. Everybody is very nice. Chuck H grant. More

by Cleophace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Zack Roberts, Katie Smith
Apr 24, 2019 -

Heritage Toyota responded

Glad to hear that you have received such great service from our team! Thank you for posting. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2019

Purchase of a 2019 Toyota RAV4 We had a nice experience with the purchase of our new car. We worked with Derek Blood who seemed knowledgeable and honest about our purchase. The fina More

by Ravbuyer2019
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Heritage Toyota responded

It's fantastic that you had positive experiences working with Derek and Travis! We appreciate you taking the time to post a review. Enjoy your new Rav4! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

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