Heritage Toyota

Fantastic Sales Consultant! Alisha has been amazing, she has helped me so much with looking at a good car to lease and just being the kindest person I’ve ever met Alisha has been amazing, she has helped me so much with looking at a good car to lease and just being the kindest person I’ve ever met More

First Service of my 2018 Tacoma Great Service today, 10/17/2018 on my new Tacoma. This truck is my 4th from Heritage and I have not been disappointed with their timely and quality s Great Service today, 10/17/2018 on my new Tacoma. This truck is my 4th from Heritage and I have not been disappointed with their timely and quality service .Tom Kulhowvick met me as I arrived At the service entrance, less then an hour later Tom found me in the customer lounge. reviewed the 5000 mile maintenance with me and then I was on my way !! More

Sales consultant Marc Halliday was terrific I used the Heritage website for an online quote before coming in. Ed Larkin of that department promptly provided an emailed quote. We had a brief, inf I used the Heritage website for an online quote before coming in. Ed Larkin of that department promptly provided an emailed quote. We had a brief, informative chat, and I then took the quote into the dealership and met with Marc. He couldn't have made the entire process any easier. No muss or fuss. No stalling, or time wasting, just an efficient, professional process centered around what I wanted to accomplish. During the negotiation process, and the delivery, it was clear that he went out of his way to make sure that we were completely satisfied. Based upon my experience with Marc, I can recommend him completely. You can trust him. I should also add that the finance rep, Zack Roberts made the financing process completely painless. So top marks all around. More

Sales Person Alex Bushey Alex was very professional and knowledgeable. I highly recommend him!!!!!!!!!!!!!!!!!!! He helped me find the perfect Rava4 . Offered me coffee whi Alex was very professional and knowledgeable. I highly recommend him!!!!!!!!!!!!!!!!!!! He helped me find the perfect Rava4 . Offered me coffee while I waited. He did not push me to buy a new Rav4 he was calm and very nice. Offered to help set up my new insurance. Showed me all the controls in my new Rav4. Great Experience! More

Great service experience Everyone was helpful, service was fast, waiting area clean and great wifi. Excellent all around! Appreciated that I got a call day before to confirm t Everyone was helpful, service was fast, waiting area clean and great wifi. Excellent all around! Appreciated that I got a call day before to confirm type of snow tires - appreciate that attention to detail! More

Repair of Toyota Highlander Trailer Harness I was very pleased with the service repair. Widad went out of her way to accommodate me in getting answers to all of my questions. Particularly arrang I was very pleased with the service repair. Widad went out of her way to accommodate me in getting answers to all of my questions. Particularly arranging to have Toby meet with me and answer questions I had regarding the hybrid batteries. She also very worked hard to resolve my bill when it was learned that the harness repair would not be covered by the extended warranty. More

Highly Satisfactory Experience This was my first visit for service and I couldn't be more pleased. Amazingly professional from the greeting to exit and everyone was very friendly an This was my first visit for service and I couldn't be more pleased. Amazingly professional from the greeting to exit and everyone was very friendly and helpful. A huge surprise was my 5,000 mile check up was accomplished in 30 minutes. No dealer service I've experienced in Burlington comes close to my experience today. More

First dealer experience could not have been better. I've never worked with a dealership before for any of my car purchases (I'm on car # 6) so this was a very new experience for me. It was no pressure a I've never worked with a dealership before for any of my car purchases (I'm on car # 6) so this was a very new experience for me. It was no pressure and very conversational. Derek just sat with us and went through all of my pros/cons on my current car and what was important for me in a vehicle. I gave him our monthly payment price range and he went and picked one out to test drive. It was a perfect fit. They were even willing to find ways to get the monthly payments into a more reasonable range both for the car and the service package! It was a great first dealership experience and have had excellent follow-up even after we signed and drove away. More

Better than expected. My service was on a Saturday. I am very satisfied and will continue to have service at your facility. I was surprised that the car was not washed My service was on a Saturday. I am very satisfied and will continue to have service at your facility. I was surprised that the car was not washed as part of the service. Our other two cars a Ford and a VW get complementary washes when being serviced. The car I traded in for this Toyota an Acura also had complementary washes when serviced. More

Steve Trenholm Service was excellent as always. Taylor Josephson went above beyond to get my vehicle in. He picked up and delivered my car. The work was done promptl Service was excellent as always. Taylor Josephson went above beyond to get my vehicle in. He picked up and delivered my car. The work was done promptly and professionally. More