Heritage Toyota

success! i was greeted by alisha when i walked into showroom to do some 'car shopping', due to the unexpected loss of my rav 4 - alisha welcomed me and listen i was greeted by alisha when i walked into showroom to do some 'car shopping', due to the unexpected loss of my rav 4 - alisha welcomed me and listened to my present needs, likes and dislikes - she patiently and honesty shared with me her knowledge and ideas about available inventory, etc - about a week later, with her dedication and attention, she located a rav 4 that met my needs - yes! - good job alisha! - thank you! More

Amazing experience with Chuck and Jim I am from New York and I decided to make the trip to Heritage Toyota in Vermont to look at the Rav4 Adventures they had. I wasn't originally planning I am from New York and I decided to make the trip to Heritage Toyota in Vermont to look at the Rav4 Adventures they had. I wasn't originally planning on buying a car at first as I was just looking at the car and prices and what they had to offer. While I was there, I was quickly met with helpful staff members who pointed my in the right direction to contact the internet salesman I was talking too. He came out and introduced me to the salesman Chuck. From there, Chuck brought me and my father to his desk and we discussed what I was looking for. He showed me all the inventory for the Rav4 Adventures and I decided to look at the Black one. He then brought the car around and took me on a test drive. As I drove around the area, Chuck pointed out all the safety features and unique features the Rav4 had. Once I brought the car back to the dealership, they looked over my car and gave me a trade in value. This value surprised me as it was more than I was thinking. From there, Chuck ran a whole series of numbers and discounts to see how I could afford the Rav4. After many attempts, he thought of a lease and we found our magic number. Chuck was very very helpful and informative throughout the whole process. He didn't turn me away when we found I wasn't going to afford buying the Rav4 outright. Instead he took the time to fit me into a great lease deal. After I committed to the lease, I asked two questions to Chuck; 1. How soon I could get the car (since I am from NY)? 2. I asked since I put new tires that I paid great money for and researched, I asked if they could put those onto the new car for me. Chuck quickly looked into the tire change and came back with the answer YES! He also stated the car would be ready by the time I was finished with all the paperwork. I then met the Finance Director Jim who finished off the rest of the great buying experience with Heritage. He informed me on some packages to add onto my lease and thoroughly went through the contract with me. Both Chuck and Jim assured me that if I had any questions I could call them whenever I had an issue or question. Jim also told me if I had any issues with the NYS DMV to call him immediately. To add onto this great buying experience, I informed Chuck, Jim and the sales manager that I was moving to Colorado that coming Saturday. Since I am buying a car in VT and from NY I needed proper paperwork bring to the DMV to register and inspect my car. Since I bought the car and did all the process late Wednesday night the paperwork wasnt ready for DMV. They all agreed on overnighting the proper paperwork I needed in order to do all those things ontime before I left. Lucklily, I had a family member in VT the next day and I saved them from overnighting the paperwork to having it ready by 3pm Thursday. I was then able to register and inspect my new lease in NY that Friday before I left. All in all, Jim, Chuck and all the helpful staff at Heritage Toyota made my buying experience exceptional and impressed my Father where he will go there to buy his next vehicle. I will definetly buy/lease another car from them. They went above and beyond and helped me with all my questions and more importantly my needs. Thank you Chuck, Jim and everyone at Heritage Toyota! I love my new Rav4 Adventure More

Honest and extremely helpful! I went to Heritage Toyota because I was looking for a used Toyota Tacoma. Casey Morrow did an amazing job finding me the right vehicle for my needs. H I went to Heritage Toyota because I was looking for a used Toyota Tacoma. Casey Morrow did an amazing job finding me the right vehicle for my needs. He was extremely helpful and patient through the entire process. He took the time to walk me though how to use the truck and even set up my cell phone contact info and preset my favorite radio stations. I've always dreaded as a female walking into a sales dealership, Casey never pressured or bullied me into a purchase, he even let me walk away and look at other vehicles before returning because I felt confident that I was going to get the best vehicle and service from Heritage Toyota! I am very happy with my purchase, many thanks to Casey for answering all of my questions and making me feel comfortable with my purchase! More

Great staff I told them the payments I wanted and they made it happen. We did have to wait a little while because it was a Saturday. Josh kept checking on us. I j I told them the payments I wanted and they made it happen. We did have to wait a little while because it was a Saturday. Josh kept checking on us. I just can't say enough about Josh he goes the extra mile. More

My new Pruis Rob Ploof was amazing to work with and was honest. I would use him again. Also Travis told me about something called Gap Insurance that I thought was Rob Ploof was amazing to work with and was honest. I would use him again. Also Travis told me about something called Gap Insurance that I thought was very helpful Thanks guys! More

Working with Chuck was a breeze! I had not planned to purchase a Toyota.....was seriously considering the competition but I reached out to Chuck to discuss the possibi was a breeze! I had not planned to purchase a Toyota.....was seriously considering the competition but I reached out to Chuck to discuss the possibility of the RAV4. Knowing Chuck as a Realtor and a friend, I knew that I would get the straight story and no BS. He lived up to my expectations and my experience with him was great. Thanks Chuck! You made it easy. Susan More

Quick service. Helpful with advice about options. People are friendly, gave advise for best service and take time to be sure I understand everything that is being done. I felt respected and treated a People are friendly, gave advise for best service and take time to be sure I understand everything that is being done. I felt respected and treated as an individual. More

Bought a pre owned Honda Fit - Marc Halliday- Sales and Leasing Consultant introduced the few available cars in the lot. The Honda was the best fit for my needs (price & size). All Marc Halliday- Sales and Leasing Consultant introduced the few available cars in the lot. The Honda was the best fit for my needs (price & size). All issues that arose were quickly addressed. Would recommend doing business with Heritage. More

trading vehicles we came looking for a previous employee who had gotten done. Elizabeth approached us as we were coming and she was great to deal with. I now have a we came looking for a previous employee who had gotten done. Elizabeth approached us as we were coming and she was great to deal with. I now have a purple car. More

Many thanks!! Derek was a great help to us in researching our options to purchase a truck. As first time truck buyers we were inexperienced but with his guidance an Derek was a great help to us in researching our options to purchase a truck. As first time truck buyers we were inexperienced but with his guidance and very thorough vehicle knowledge the transaction went well. We are extremely pleased with our choice. I highly recommend him! More