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Heritage Toyota
S. Burlington, VT
4,236 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,236 reviews
January 24, 2025
It was my first time buying a car, and I already had an idea of what I wanted. I was quickly able to get an appointment to see the car. They were helpful in explaining the benefits of the trim for this par idea of what I wanted. I was quickly able to get an appointment to see the car. They were helpful in explaining the benefits of the trim for this particular car over others, along with all the new features that the car had. This was especially helpful due to my previous car being older, and I did not have the technology that newer cars have today. They were also very helpful with delivering my car when I was having issues with insurance and getting my rental car back. I had difficulties with the financing department, as it was my first time taking out an auto loan, and I felt like information could have been communicated to me better when I was going through the paperwork, not waiting to talk with me after all the paperwork was signed. Buying a car is a big deal, and so I would have appreciated finance taking more time to go over the paperwork with me initially, not after me having to ask multiple times to talk with them. More
by kbellino
January 23, 2025
Dealership was clean, had drinks, snacks and a positive vibe. I had a positive experience. vibe. I had a positive experience. More
by Tundra2025
Employees Worked With
January 22, 2025
I loved working with Lindsey! She remember a conversation we had months ago, regarding me wanting to get back into a Rav 4. Her energy was great and she and the Heritage Toyota gr She remember a conversation we had months ago, regarding me wanting to get back into a Rav 4. Her energy was great and she and the Heritage Toyota group worked hard to meet my needs. More
by Patti
January 20, 2025
I feel really lucky that we worked with Joe Mount in the process of purchasing a new vehicle. He explained everything really clearly. He spent a lot of time answering questions and helped us to make the wis process of purchasing a new vehicle. He explained everything really clearly. He spent a lot of time answering questions and helped us to make the wisest choice on a vehicle that was affordable. We are very grateful for our experience with him and Toyota! More
by Elizabeth
January 20, 2025
Seth worked very hard to get the best deal for me and went up to bait several times on this! Working with Seth made it very easy and painless. This is my 4th Highlander and 1st Grand Highlander. When I p went up to bait several times on this! Working with Seth made it very easy and painless. This is my 4th Highlander and 1st Grand Highlander. When I picked up my new vehicle on January 18, 2025, Seth was so helpful and showed me all the NEW features of the Grand Highlander If you want to work with someone that's easy going, will go up and get you the best deal possible that's is Seth!! Go in and ask for Seth tell them Brian sent you; you won't be disappointed trust me!!! More
by bbouchard
January 19, 2025
I've enjoyed working with Frankie ; appreciate his knowledge and thorough attention to details. My relationship with Heritage Toyota as whole has just begun... so I will reserve opinion for now! S knowledge and thorough attention to details. My relationship with Heritage Toyota as whole has just begun... so I will reserve opinion for now! So far, love the product! More
by mkmayforth
January 18, 2025
Prompt, friendly service. Our sales rep was very knowledgable. And we got a great deal. Our sales rep was very knowledgable. And we got a great deal. More
by sarahpope133
January 17, 2025
Matt is great! Great communication and dedicated to ensuring his customers needs are met. Always a pleasure to work with him! Great communication and dedicated to ensuring his customers needs are met. Always a pleasure to work with him! More
by arwenclayton
January 16, 2025
Buying a new car can feel overwhelming, especially as a woman, but Joe Mount quickly put me at ease with his genuine and focused approach to helping me make the best decision. He was kind, patient, and inc woman, but Joe Mount quickly put me at ease with his genuine and focused approach to helping me make the best decision. He was kind, patient, and incredibly knowledgeable, and there was absolutely no pressure throughout the process. Joe went above and beyond, taking the time to explain the car's technology, set up the connection between my phone and the car, and clarify the most important features. I truly appreciated his support and expertise. More
by Sharon
Employees Worked With
January 16, 2025
Seth Giffin was our sales consultant and he did an excellent job helping us find the perfect vehicle. He was knowledgeable on the product and we would highly recommend him. excellent job helping us find the perfect vehicle. He was knowledgeable on the product and we would highly recommend him. More
by nanhas8808
Employees Worked With
