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Heritage Toyota

S. Burlington, VT

4.9
4,660 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,660 reviews

November 15, 2025

My experience was excellent. Joe Mount was terrific and worked hard to find me a Grand Highlander Hybrid with a second row bench seat!! More

by mamarayola64
Recommend Dealer
Yes
Employees Worked With
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Toyota responded

Rayola, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe, and that he was able to help find the Grand Highlander that fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 14, 2025

Adam Safford was my sales person he was great, very professional and pleasure to work with. More

by mikeabeling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Toyota responded

Michael, Thank you for taking the time to share your feedback, and congratulations on your new RAV4! We are pleased to hear that you enjoyed working with Adam, and that your purchase experience went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 14, 2025

We had to wait for the right car to arrive,but Adam kept us up dated and informed All along the way. The wait took about 4 months, but in the end we were able to buy what we wanted. More

by rboumans
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Toyota responded

Catharina, Thank you for taking the time to share your feedback, and for your patience while your dream Toyota arrived! We are pleased to hear that you enjoyed working with Adam throughout the process, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 13, 2025

I recently worked with Brian at Heritage to lease or purchase a vehicle and it was by far the best experience I’ve had at a dealership. Brian was straightforward, enthusiastic, and genuine. He provi More

by hikenski
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Heritage Toyota responded

Sarah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian to shop for your new RAV4, and that he and our team were able to make the leasing process a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 12, 2025

Trevor is excellent and rest of Toyota Heritage staffs. They can recommend what is best for their customers. More

by vanj.soriano48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Kipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Heritage Toyota responded

Virginia, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Trevor to shop for your new Subaru, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 12, 2025

Despite delays at the manufacturing/shipping level, my representative at Heritage Toyota kept me closely informed and was able to secure the vehicle I wanted before the exact one I had put a deposit on ar More

by amitton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Heritage Toyota responded

Aaron, Thank you for taking the time to share your feedback, and for your patience while your new Corolla Cross was en route to the dealership! We are pleased to hear that you enjoyed working with Lindsey, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Corolla Cross!

November 11, 2025

Been buying cars here for years, starting with our first Rav4 so many years ok when Colin was a salesman. Definitely a reliable dealership. Matt was great. Very personable and professional and knowledgable. More

by Ray Ro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Heritage Toyota responded

Ray, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are pleased to hear that you enjoyed working with Matt, and that he and our team were able to help make shopping for your newest Toyota another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 09, 2025

Brian worked with me for over 3 months to help our family find the perfect car. He was personable, attentive, and professional. Other staff were wonderful as well. I highly recommend Toyota Heritage! More

by JulianaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Heritage Toyota responded

Juliana, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and our team, and that they were able to help find the perfect new Toyota to fit your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Sienna!

November 07, 2025

Really easy sale - they took care of everything. No pressuring, and honest long term customer based service More

by Secdev
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Heritage Toyota responded

Scott, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Adam and our team to shop for and bring home your new Camry, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 06, 2025

The majority of my experience at heritage has been dealing with the service department and it has been brutal. They always keep my truck longer than they say they're going to, provide little assistanc More

by Bcomai7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Heritage Toyota responded

Ben, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Lindsey to shop for your new Tacoma, and that she was able to help find the perfect fit for you. We are, however, sorry to hear that your experiences working with our service team have been anything less than exceptional. We would appreciate the opportunity to learn more, so that we can address any concerns or questions to may have. With this in mind, we would like to invite you to contact our Service Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254. Thank you again for your feedback, and we look forward to hearing from you