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Heritage Toyota

S. Burlington, VT

4.9
4,387 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,387 reviews

July 15, 2020

I bought a 2018 Toyota Sienna. Matt Messenger was a true gentleman. I am a Transgender Person and I occasionally experience discrimination. Matt never flinched, he was kind and respectful. He listened and m More

by Gracekahnvt3
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler
Jul 16, 2020 -

Heritage Toyota responded

Grace, Thank you for taking the time to share your feedback from working with Matt! We are glad to hear that he made the purchase of your new Sienna an enjoyable experience for you. Thank you for choosing Heritage Toyota, and we look forward to seeing you for your first scheduled maintenance visit! Until then, enjoy your new Sienna, and safe travels!

July 15, 2020

Was looking for a reliable vehicle that our family felt comfortable investing such a large amount of money. Our salesman was very good at listening and finding a vehicle that met our needs. After choosing More

by jamie_rozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Cieplicki
Jul 16, 2020 -

Heritage Toyota responded

Jamie, Thank you for taking the time to share your feedback from working with Bernie and Christine! We are pleased to hear that they were able to find the right vehicle for your needs, and that the purchase process went smoothly. We look forward to seeing you for your first scheduled maintenance visit, Until then, enjoy your new car, and safe travels!

July 14, 2020

Had dealer recalls. They did the work, kept me notified, I picked ip my car and it passed inspection. I couldn't have asked for anything more. More

by mommyscooterluv
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Jul 16, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your recent visit to our service department! We are pleased to hear that Dana and our staff made sure everything went smoothly for you. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 14, 2020

Service people were polite, knowledgeable, and the service visit was quick. All while following safe health guidelines. There was a great outdoor waiting area provided. I have never been disappointed More

by atmaas
Recommend Dealer
Yes
Employees Worked With
Jared Fitzgerald , Dana Lawrence
Jul 16, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your recent visit to our service department! We are pleased to hear that Dana and our staff once again made sure your appointment went smoothly, and that you enjoyed the outdoor waiting room. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 13, 2020

Pleasant experiencePatient salesperson who was eager and Pleasant experience Patient salesperson who was eager and honest and professional and cool Glad i bought truck there after looking at other dealers More

by Horses2
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Jul 13, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for choosing Heritage Toyota as the place to purchase your new vehicle! We are pleased to hear that you enjoyed working with Neal and Christine, and that they were able to help find the right truck for you. We look forward to seeing you again for your first scheduled maintenance visit, Until then, enjoy your new truck and safe travels!

July 13, 2020

Decent experience but your milage may vary. picked a car, paid money, drove home. This isn't a complicated process and this dealership didn't try to add any... which i appreciate. So if you are More

by t2myoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jul 13, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Dan and Chuck! We are pleased to hear that they were able to make the purchase of your new vehicle an enjoyable experience. We hope you enjoy your new vehicle, and we look forward to seeing you for your first scheduled maintenance visit, Until then, safe travels!

July 10, 2020

Never disappointed at Heritage. It’s our second car buying experience and everyone, sales, service, scheduling- they are top notch. Pandemic protocol was also excellent. More

by Thea
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy St. Peter, Jared Vaughan
Jul 10, 2020 -

Heritage Toyota responded

Thea, Thank you for taking the time to share your feedback! We are pleased to hear that your visit to our showroom was enjoyable, and that our staff was able to help you find another great vehicle! We look forward to seeing you again in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

July 10, 2020

Great experience with this dealership with regards to their after sale customer service, and their collision repair service - the paint job on my truck looks awesome! More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth, Collision Re pair Center *****, Brandy St. Peter
Jul 10, 2020 -

Heritage Toyota responded

Barbie, Thank you for taking the time to share your feedback! We are pleased to hear that your interactions with all of our staff and departments have been enjoyable for you. We look forward to seeing in the service department for your next scheduled maintenance visit! Until then, safe travels!

July 10, 2020

Herritiage as a whole is a great team and has top notch customer service! They sell the best and are the best! Always a pleasure to be there for all my suv needs! 💕 More

by Green Sunlight
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Heck, Jared Vaughan
Jul 13, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with our staff! We are pleased to hear that your visits to our showroom and service departments have been enjoyable. Thank you for choosing Heritage Toyota, and we look forward to seeing you again soon, Until then, safe travels!

July 10, 2020

3rd Truck from Chuck This is the 3rd truck I have purchased or leased from Heritage Toyota and Chuck Heingartner is my man. He makes the whole process seamless and easy. More

by lobrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 10, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Chuck! We are pleased to hear that he continues to help you and your family find the right vehicles for your needs, and takes good care of you and your family when you come in for service appointments. We hope both you and your wife enjoy your new vehicles, and we look forward to seeing you in the service department for your next scheduled maintenance visits, Until then, enjoy your new vehicles and safe travels!

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