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Heritage Toyota

S. Burlington, VT

4.9
4,392 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,392 reviews

September 25, 2020

My experience at the dealership was professional, pleasant and informative. During the sales process we never felt pressured to buy. The facility was very clean and all team members wore facemasks. More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Spinner
Nov 19, 2020 -

Heritage Toyota responded

Barbara, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck and our staff to shop for your new Toyota, and that they were able to make the process and smooth and enjoyable one! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

September 25, 2020

Matt at Heritage Toyota took great care of all my needs and helped me as much as he could. He had a great attitude and was willing to negotiate in order to fulfill my needs. I will definitely go back again More

by Alexist05661
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Heritage Toyota responded

Alexis, Thank you for taking the time to share your feedback, and for your kind words - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that together you were able to find the right vehicle for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 24, 2020

very personable, knew his cars and followed through on everything. Made the process easy and was in control. We will buy from him again. Great job! Very happy with Joe also. Excellent service all around! More

by airdr
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Steve Kemp, Joe Agresti
Sep 25, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck and Joe to find your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota, and safe travels!

September 23, 2020

on a moments notice I turned to Heritage Toyota to help resolve my overdue inspection issue - they fit me in, I am a very happy customer More

by lewis05446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that our service department was able to quickly and efficiently help resolve your inspection, and get you back on the road safely and quickly. We look forward to seeing you again! Until then, safe travels!

September 22, 2020

I went to heritage after my car I share with my partner had yet another mechanical issue after putting 4000 dollars into it this year alone. I had very low expectations since I don't make a large amount of More

by mouse45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that Dan and our staff were able to help you find a new vehicle that was a perfect fit, and that everything went so smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 19, 2020

Very pleased with my purchase and the service I received from Jimmy and Christine. Honesty is the best money can buy! Thank you for your courtesy and expertise. More

by Bern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jim and Christine while you shopped for your new Toyota, and that you found the one that fit just right! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 17, 2020

Thanks Chuck for making it easy and for the always great service after the sale! Looking forward to another 8 years with this new Tacoma:) #chuckyfromstowe. More

by Ecsmith71
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 17, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck to shop for your new Tacoma! We look forward to seeing you and your new Tacoma for it's first scheduled maintenance appoointment, Until then, enjoy your new Tacoma, and safe travels!

September 16, 2020

Even with COVID-19 precautions, everything was smooth. My car was also ready ahead of the estimated time. I appreciate the good communication and service. More

by Salissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Heck
Sep 17, 2020 -

Heritage Toyota responded

Salissa, Thank you for taking the time to share your feedback - We are pleased to hear that your recent appointment went smoothly, and that you enjoyed working with Kyle and our staff. We look forward to seeing you for your next scheduled appointment, Until then, safe travels!

September 15, 2020

Derek was my main contact from previous business and was terrific and definitely on top of everything. Casey was really great in helping out with getting a car for me to test drive while Derek was busy wit More

by GrandmaCher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Heritage Toyota responded

Cher, Thank you for taking the time to share your feedback! We are so pleased to hear that you and your family have enjoyed working with our staff, both in the showrooms and service departments for the last two decades. We hope that your son and daughter-in-law enjoy their RAV's and we look forward to seeing you all for your next scheduled maintenance appointments, Until then, we wish you safe travels!

September 14, 2020

Best service team . They find my vehicles problems , and repair those problems . There quick , great with directing maintenance that needs to be done . Trust 10 More

by Laurel.yana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Katie Smith, Taylor Josephson, Brandy St. Peter, Kyle Heck, Kyle Chamberlain, Jared Vaughan
Sep 14, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are so pleased to hear that you have enjoyed working with our service staff, and that they have quickly and efficiently kept your vehicle in peak condition. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

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