Heritage Toyota

Excellent service and staff. Highly recommend without reservation. Solid and dependable experience. No surprises or hassles. Highly recommend without reservation. Solid and dependable experience. No surprises or hassles. More

This was my first time buying a car from a dealership and Matt made it easy and smooth. He answered all my questions and made sure I was informed about my options. He’s a friendly, easygoing guy. Matt made it easy and smooth. He answered all my questions and made sure I was informed about my options. He’s a friendly, easygoing guy. More

Always a pleasure working with the Toyota culture. Adam was great to work with and fun too. Adam was great to work with and fun too. More

Lindsey was very friendly and made the buying process easy! After she helped narrow down options, Lindsey was well prepared and, the paperwork process went surprisingly quick. Every car buying experience easy! After she helped narrow down options, Lindsey was well prepared and, the paperwork process went surprisingly quick. Every car buying experience should be as good as Lindsey makes it! More

James was phenomenal to work with. My 12-yr old car failed me and found myself having to buy a car rather quickly. He’s a delightful young man and I thoroughly enjoyed working with h My 12-yr old car failed me and found myself having to buy a car rather quickly. He’s a delightful young man and I thoroughly enjoyed working with him. He is very knowledgeable, very helpful and made the whole process very easy. He kept me updated in a very timely manner as the car was in transit and was very helpful and patient in helping me navigate the new technology in my new car when I picked it up. I highly recommend James to anyone in the market for a vehicle. You’ll be glad you did. More

Frankie was great to work with. Very responsive, easy going and laid back. The exact opposite of what most people think of when they talk about someone who sells cars. He clearly la Very responsive, easy going and laid back. The exact opposite of what most people think of when they talk about someone who sells cars. He clearly laid out all of the steps and was candid about choices and options. I’ve done business with Heritage a few times now and appreciate that they hire good people like Frankie. More

Frankie was the best. He made our car buying experience a pleasure. Pleasant, helpful, responsive and personable, he answered our questions and provided useful insight in He made our car buying experience a pleasure. Pleasant, helpful, responsive and personable, he answered our questions and provided useful insight into the options available to us. We're looking forward to good years ahead with our new RAV4. Thanks Frankie! More

Sorry for this delay and it being submitted so late, but we were dealing with illness in the family. Just wanted your dealership to know it was a pleasure to deal with, helped us find the vehicle right for we were dealing with illness in the family. Just wanted your dealership to know it was a pleasure to deal with, helped us find the vehicle right for us. Everyone was pleasant, knowledgeable, helpful and courteous. The issue that we have is that we waited quite a long time in-between sitting with Adam, going over the car and details and the signing of the papers to complete the sale. We’re not quite sure of the exact time we waited, but being Seniors, we were a little bit tired and hungry. Everything else went fine, but do believe the signing process could have been done a little more efficiently to avoid a long waiting period. Don’t get us wrong, we have and always have liked Heritage Toyota to work with and purchase our previous vehicles and also the purchase of our 2018 RAV 4 in October. We were especially pleased with Adam Safford, he did a tremendous job of finding the right vehicle to fit our needs. He absolutely was so knowledgeable about our RAV 4, and took the time to explain just about everything about the car and took the time to explain different options and answer our questions, even if they were repetitive, he did so with great patience. He even went the extra-mile to bring the car to our house so that I could see it and get to drive it. He let me drive it quite a bit around where we live, and was again, very patient. Then he assured me that it would fit in our smaller-size garage, by driving it in. He also took an ample amount of time explaining the options that accompany this car and then again at Heritage Toyota after we signed the necessary papers and assured us that we could call him anytime if we still had any questions. He also called us home to check on how we were doing and how we liked our new vehicle. He was a great salesman and was able to offer us a lot of information concerning our RAV 4. We would, indeed deal with Heritage Toyota again if needed to in the future, as we consider them a reputable dealership and would also request Adam Safford to help us to find the right vehicle, if needed again. With sincere thanks, Clement & Sharon Martel, Essex Center VT, More

Great guy. Very friendly and easy to work with. I would recommend him to everyone. He followed up on a minor app setup issue that we had and made sure we got it Very friendly and easy to work with. I would recommend him to everyone. He followed up on a minor app setup issue that we had and made sure we got it done. More

I enjoyed working with Lindsey, her energy and helpfulness was appreciated. I wasn't looking to trade, my Tacoma was only 2 years old. But talking with Lindsey and getting the option I wanted an helpfulness was appreciated. I wasn't looking to trade, my Tacoma was only 2 years old. But talking with Lindsey and getting the option I wanted and the color, red, they found. I was happy to step up to the 2024 Tacoma. Thanks Lindsey for all you help. More