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Heritage Toyota
S. Burlington, VT
4,340 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,340 reviews
April 01, 2025
Heritage Toyota provided an extraordinary experience from start to finish. I was not expecting a dealership to be so fun! start to finish. I was not expecting a dealership to be so fun! More
by Kait E
April 01, 2025
Excellent service from Matt! Very efficient and helpful with the paperwork and helping me work out an affordable payment with a car I desired. Very efficient and helpful with the paperwork and helping me work out an affordable payment with a car I desired. More
by cathyquinn2756
April 01, 2025
The car we got is great but the staff were not. We saw someone test driving the car we were buying after we’d already made a deal and were waiting on the paperwork, not a huge deal but then when we We saw someone test driving the car we were buying after we’d already made a deal and were waiting on the paperwork, not a huge deal but then when we mentioned this to our salesperson he lied about it and said his colleague was just gassing it up. This was a blatant lie, we heard the other sales guy tell the other customers he made a mistake and the car was sold. The entire experience took over four hours to buy the car even though we only did two short test drives. The car had a dent on it that wasn’t disclosed and we were not given a chance to carefully look over the vehicle. He ushered us inside as soon as the test drive was done. When we finally thought we were able to leave the sales guy climbed into the passenger seat, leaving my husband out in the cold and then having to sit in the back instead, and forced us to download the Toyota app when we were clearly not interested. More
by Horsegirl27
Employees Worked With
April 01, 2025
Matt is personable and highly responsive. He gave great advice about selecting my vehicle and was transparent about pros and cons. I will go back to Matt again for my next vehicle and highly He gave great advice about selecting my vehicle and was transparent about pros and cons. I will go back to Matt again for my next vehicle and highly recommend working with him. More
by rdvt
April 01, 2025
Joe was a pleasure to work with. From our initial meeting and test drive…to conversation and negotiation…to our concluding agreement…Joe was honest and straightforward, never pushy, From our initial meeting and test drive…to conversation and negotiation…to our concluding agreement…Joe was honest and straightforward, never pushy, and genuinely pleasant. Even after the sale when I had a question about my new car he responded quickly and accurately. I recommend him without reservation. Thank you, Joe! More
by Chpcs
April 01, 2025
It was such a pleasure working with Adam and the rest of the H team. Very personable, extremely helpful and always have the customers best interest in mind the H team. Very personable, extremely helpful and always have the customers best interest in mind More
by Taylor.gingras20
April 01, 2025
We highly recommend Frankie! This was our second time purchasing a vehicle through him. Each time he got us into a vehicle we were looking for! We would definitely work with him This was our second time purchasing a vehicle through him. Each time he got us into a vehicle we were looking for! We would definitely work with him again! More
by ellenhall226
March 31, 2025
Adam was great to work with. Very open to listening to our needs, and wants, and not pushing things on us. The only complaint that we have is the add-ons we ordered didn't come Very open to listening to our needs, and wants, and not pushing things on us. The only complaint that we have is the add-ons we ordered didn't come with the car, so now we have to go back. More
by adamandcandy
March 31, 2025
Joe helped me get my first car, and not only did he make the process as smooth as possible, he also went above and beyond and helped me figure out car insurance! the process as smooth as possible, he also went above and beyond and helped me figure out car insurance! More
by Jake
Employees Worked With
March 31, 2025
Colby was fantastic to work with. We were looking for a very specific vehicle, and Colby kept an eye out on our behalf for over four months, checking in regularly and letting us know We were looking for a very specific vehicle, and Colby kept an eye out on our behalf for over four months, checking in regularly and letting us know as soon as one that met our specs (a new manual Tacoma) showed up on their allocation inventory. He made the process incredible smooth, and he and his team were incredibly flexible as we worked out a financing framework we could afford. Would highly recommend working with Colby and his team at Heritage again. 10 out of 10. More
by Charlie H
Employees Worked With
