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Heritage Toyota

S. Burlington, VT

4.9
4,739 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,739 reviews

February 03, 2026

it was great working with rob he went to the max to get me what i wanted.I would recommend him to everyone More

by dlamott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Heritage Toyota responded

Duane, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob and our team to shop for your new Tundra, and that they were able to find the exact truck you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tundra!

February 02, 2026

I was assisting my granddaughter with purchasing her first vehicle. We were fortunate to work with Caroline. She made the process a positive experience. In fact, I will contact Caroline in the spring More

by smbarber921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Aley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Heritage Toyota responded

Sharon, Thank you for taking the time to share your feedback - We are pleased to hear that you and your granddaughter enjoyed working with Caroline to shop for her new Corolla, and that everything went smoothly! We look forward to seeing you again when it's time for your own Corolla, Until then, safe travels!

February 02, 2026

The dealership was great to deal with! Everyone was friendly, helpful and listened to all of our comments and concerns! Lindsey was an amazing sales woman! She took everything we wanted an More

by kristingrace0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wathugi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Heritage Toyota responded

Kristin, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Lindsey and our team to shop for your new Toyota's and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 30, 2026

Im so glad I chose to come to heritage Toyota. They were so welcoming and easy going. Did not push me and really cared about my wants and needs. They worked fast and helped me feel less stressed More

by Tgndurkee45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Kipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Heritage Toyota responded

Tabitha, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Trevor and our team, and that they where able to make shopping for your new RAV4 a smooth and stress-free experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

January 30, 2026

We were exceptionally pleased with Lindsey. She had unlimited time to answer all our questions and was particularly helpful with the new technology. We highly recommend her! More

by Jantonicci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Heritage Toyota responded

John, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Lindsey and our team to shop for your new Tacoma, and that she was able to make sure you were comfortable with all of it's features before you took it home! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 29, 2026

Rob was absolutely pleasure to work with. He was very patient listening to our concerns and questions and helped us make the right decision for our new car. More

by hetaljdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Heritage Toyota responded

Hetal, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob to shop for your new RAV4, and that he and our team were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

January 28, 2026

Tyber is great! He is thoughtful, knows his vehicle and worked very hard to get me into a new Rav4 Hybrid within a few days. I feel I got a very good deal and he wo More

by agilehounds
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyber Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Heritage Toyota responded

Christopher, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tyber and our team to shop for your new RAV4 Hybrid, and that they were able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

January 27, 2026

Loved working with the seales person Brian but the title delay was poorly handled by the finance department.A tank of gas didn't make up for extra trips and stress that caused me especially given the money More

by Mk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Brian to shop for your new Toyota, and that that aspect of your shopping experience went smoothly. We do apologize about the delay regarding your new vehicle's title processing. The issuing of new titles for newly sold vehicles is completed by the Department of Motor Vehicles, and is, unfortunately, a process and timeline over which our team has very limited control. That being said, we do apologize for the delay and any inconvenience it may have created for you, and we truly appreciate your patience as the process was completed. If you have any questions, we would be happy to invite you to contact our Customer Relations Manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

January 26, 2026

Overall a Great Experience with Brian. Highly recommend working with him if you are looking for a new car. Great communication, knowledgeable, helpful and a very good process. Thanks again More

by Jaren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Heritage Toyota responded

Jaren, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brian and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 24, 2026

I recomend Toyota dealer to anyone looking for a new car. Great customer service and amazing stuff. More

by m.elkaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Heritage Toyota responded

Merima, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob and our team to shop for and bring home your new RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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