Heritage Subaru Owings Mills

I spent the early part of the day texting people from pretty much every Subaru dealership in the DMV. Will stood out from all the rest in communicating clearly, replying promptly, and I got as good of a pretty much every Subaru dealership in the DMV. Will stood out from all the rest in communicating clearly, replying promptly, and I got as good of a deal--and as smooth of an experience at the dealership--as I could've gotten anywhere else with a minimum of stress or doubt. Josh got us through and out the door quickly (staying late to do so), even though our situation wasn't the simplest, with a car that we feel really pleased about at a rate we could really live with. More

Excellent car buying experience! Our sales associate, William Hoyt, was very helpful, knowledgeable, and personable. He made the process feel easy. Joshua Jones, the Finance Manager, Our sales associate, William Hoyt, was very helpful, knowledgeable, and personable. He made the process feel easy. Joshua Jones, the Finance Manager, assisted us in getting a great rate, and was generous in helping us meet our budgetary needs. More

Easy! Matt Streete (Sales) and Josh Jones (Finance Manager) were extremely professional, fair and time efficient. It really shows they generally care abou Matt Streete (Sales) and Josh Jones (Finance Manager) were extremely professional, fair and time efficient. It really shows they generally care about their customers. This is the 3rd car I have purchased from Matt Streete and Josh Jones. It will not be my last! More

This is a well run, professional, and thoughtful dealership. William, my salesperson, and Josh, F&I manager, made the entire process easy and affordable. I am thrilled thus far with my purchase: 2 dealership. William, my salesperson, and Josh, F&I manager, made the entire process easy and affordable. I am thrilled thus far with my purchase: 2024 Crosstrek Premium. I will do business with them again. I recommend them without reservation. - Tim W from Carroll County More

After having a really great experience buying a Forester from this dealership back in 2017, we just returned last week and bought a 2024 Outback, and I'm happy to say that we had another really great experi from this dealership back in 2017, we just returned last week and bought a 2024 Outback, and I'm happy to say that we had another really great experience. These guy are the best. Super friendly and knowledgeable, no intense sales pressure, and willing to negotiate for a very fair price in this crazy auto market that is 2023. Our salesperson, Tom H, was awesome. He went above and beyond in helping us buy this vehicle. We came in totally unprepared to purchase (we were originally there that day just to look), didn't have anything we needed, not even the vehicle we were going to trade, and Tom and his manager, Shawn D, worked around everything to make it happen. Tom even drove our new Outback to our house and personally picked up our trade so that we wouldn't have to spend our time to come back another day. Talk about exceeding expectations! And Josh J, the finance manager, was a pleasure to deal with when it came time to take care of the actual sale. We remembered Josh from when we bought our 2017 Forester, and it was nice to see a friendly, familiar face. Josh was super professional and efficient, but also made us feel so comfortable with his great sense of humor and no-pressure style. We were able to get everything we really wanted and needed, but were not pressured to purchase things we absolutely knew we didn't want, and that makes all the difference. I would recommend this dealership to anyone. They really are excellent. More

Dealership was great. Transaction for new car took very little time. Our sales person, Will, was awesome. Transaction for new car took very little time. Our sales person, Will, was awesome. More

1. I really like Subaru as a company. 2. The Subaru is an excellent car. 3. Heritage Subaru is close to where I live. Everyone there was very pleasant and helpful, essentially William Hoyt and Josh Jones an excellent car. 3. Heritage Subaru is close to where I live. Everyone there was very pleasant and helpful, essentially William Hoyt and Josh Jones. Mr. Hoyt went above and beyond In assisting me with buying my car. More

This was probably the smoothest and easiest, no pressure car buying experience I ever had. Santos knew everything about the cars that we looked at and made our choice easy. Josh got us in and out and made car buying experience I ever had. Santos knew everything about the cars that we looked at and made our choice easy. Josh got us in and out and made the whole painless. More

By far the best dealership experience I've ever had. My salesman Matt Steele and the finance manager Josh Jones were exceptional. It really shows that they care about their customers. My salesman Matt Steele and the finance manager Josh Jones were exceptional. It really shows that they care about their customers. More

Joshua Jones and Matthew Streete are the best auto salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the countr salesman and financing I have ever worked with. Shawn Davies truly runs a great car dealership. The best Subaru dealership in MD, possibly the country. More