Heritage Subaru Owings Mills

William responded right away with the answers to my questions, he made it possible to secure and get our desired car asap. Easy and enjoyable experience! questions, he made it possible to secure and get our desired car asap. Easy and enjoyable experience! More

My wife and I just had an awesome experience leasing our two new Ascents. These were our 5th and 6th cars from Heritage Subaru Owings Mills and our consistently impressive experience will keep us coming bac two new Ascents. These were our 5th and 6th cars from Heritage Subaru Owings Mills and our consistently impressive experience will keep us coming back for many more. Alex Laderer and Greg Jacobson were, as always, an incredible team. I went back and forth via email with these two for some time before coming out to the dealership and I appreciate their patience and helpfulness at every turn. When we spoke to Alex about potentially moving up to Ascents a few months ago, we were nervous it was going to take a while to get two 7 passengers Premiums. Not only did we get them, but we got them in the colors we wanted and in record time. Jay Rhee was fantastic when I was in the dealership on Friday. And Josh Jones was tremendous on the phone on Saturday. The numbers were great, the process smooth and seamless. We look forward to enjoying these Ascents but will be back to Heritage Subaru Owings Mills when the leases are up! More

Will worked hard to find just what I wanted and the dealership gave me a very good discount and fair trade in for my 2011 Outback. Very pleased with Will's work. dealership gave me a very good discount and fair trade in for my 2011 Outback. Very pleased with Will's work. More

We were looking for SUV. William was very helpful, answered our questions, gave us a great deal too. William was very helpful, answered our questions, gave us a great deal too. More

Definitely go see my guy Chris and Milton at heritage Subaru in Owings mills those guy are the best they worked with me to get the car I wanted🔥🔥🔥🔥🔥🔥 Subaru in Owings mills those guy are the best they worked with me to get the car I wanted🔥🔥🔥🔥🔥🔥 More

I recently had the pleasure of purchasing a car from an exceptional car salesman, Aaron Ringgold, and I couldn't be happier with the overall experience. From start to finish, Aaron demonstrated the utmost exceptional car salesman, Aaron Ringgold, and I couldn't be happier with the overall experience. From start to finish, Aaron demonstrated the utmost professionalism, knowledge, and genuine care for my needs. I wanted to take a moment to share my positive experience and commend him for his outstanding service. First and foremost, Aaron greeted me with a warm and friendly demeanor, instantly making me feel at ease. He took the time to listen attentively to my requirements, understanding my preferences and budget constraints. What impressed me the most was his in-depth knowledge about the various car models available, including their features, performance, and safety aspects. His expertise was truly remarkable, allowing me to make an informed decision that perfectly matched my needs. Throughout the entire process, Aaron was patient and accommodating. He never pressured me into making a hasty decision or attempted to upsell me on unnecessary extras. Instead, he focused on finding the right car that ticked all the boxes for me. He was transparent and honest about pricing, financing options, and any additional fees, ensuring there were no surprises along the way. What truly set Aaron apart was his exceptional customer service. He went above and beyond to make sure I felt valued and taken care of. He promptly answered all my questions, both during the initial consultation and even after the purchase. Additionally, Aarons attention to detail was remarkable. He ensured that the car was in pristine condition upon delivery, personally overseeing the final inspection and ensuring that all features and functionalities were fully operational. His dedication to ensuring customer satisfaction was evident throughout. Overall, I can confidently say Aaron is a true professional who genuinely cares about his customers. Thanks to his expertise, honesty, and exceptional service, I drove away with my new car feeling completely satisfied and confident in my purchase. I highly recommend Aaron to anyone in search of a positive car buying experience. His integrity, knowledge, and commitment to customer satisfaction make him a standout in the industry. Whether you're a first-time buyer or a seasoned car enthusiast, you can trust him to guide you through the process with professionalism and a personal touch. Kudos to Aaron, an outstanding salesman, for making my car buying journey an absolute pleasure! More

Josh Jones (JJ to me), the finance manager was fantastic. I must say that my experience was nothing short of excellent. From start to finish, Josh displayed professionalism, expertise, and a genuine commitme I must say that my experience was nothing short of excellent. From start to finish, Josh displayed professionalism, expertise, and a genuine commitment to helping me find the best financial solution for my car purchase. Josh's extensive knowledge of finance options and his ability to explain complex terms in a clear and concise manner made the entire process smooth and stress-free. He took the time to listen to my needs and understand my budget, and then went above and beyond to find the most suitable financing package that aligned with my requirements. What impressed me the most about Josh was his exceptional customer service. He was always accessible and responsive, promptly addressing any questions or concerns I had throughout the process. His friendly and approachable demeanor made me feel comfortable discussing my financial situation, and I never felt pressured or rushed into making a decision. Moreover, Josh demonstrated a high level of transparency and integrity. He provided detailed explanations of all the financial aspects, ensuring that I fully understood the terms and conditions associated with the loan. I felt confident and well-informed every step of the way, thanks to his diligence and honesty. Thanks to Josh's expertise and dedication, I secured a lease plan that perfectly fit my needs and allowed me to drive off in a great car. I cannot speak highly enough of his professionalism, knowledge More

My spouse and i have dealt with this dealership for over 20 years. Have absolute faith in them 20 years. Have absolute faith in them More

Heritage Subaru, Chris Felker and his team was a pleasure to work with. I highly recommend Chris for yr next purchase. He was very knowledgeable and patient and fulfilled all my inquiries in a proper prof to work with. I highly recommend Chris for yr next purchase. He was very knowledgeable and patient and fulfilled all my inquiries in a proper professional manner. More