Heritage Subaru Owings Mills

Surprise: An Authentic Salesperson! Mei Kei Hong is Authentic! If you're like me, you may be thinking: "How can I purchase the vehicle that's right for me, when the time is right for m Mei Kei Hong is Authentic! If you're like me, you may be thinking: "How can I purchase the vehicle that's right for me, when the time is right for me, when I don't know even know what make and model that I want, let alone any extra features? How can I make this huge purchase without feeling as though someone is pressuring me or giving me a "sales pitch," telling me what they think I want to hear just to make the sale. AND, of course - how can I get a decent deal without much haggling?" Enter Mei Kei and Heritage Subaru of Owings Mills. For the approximate year I spent looking for a car, the people at the dealership, especially Mei Kei and John W, made me feel comfortable - there was NO pressure to buy. And then, when I was really ready Mei Kei was there. Mei Kei listened - to my preferences, to my many questions, researched and provided answers, followed up, and was incredibly patient as I asked my questions and went for multiple test drives. Mei Kei helps people find the perfect vehicle for them. I love my new car! Thank you, Mei Kei, and thank you Heritage of Owings Mills for grooming her and creating a pleasurable experience! More

Mei Kei review Mei Kei was full of information, knowledge and NO pressure! She was very polite to my many friends who accompanied me and their questions. give her a Mei Kei was full of information, knowledge and NO pressure! She was very polite to my many friends who accompanied me and their questions. give her a 10!! More

Good purchase experience Good experience, got very fair price without too much negotiation. Santos was attentive and patient as I mulled over two car options. Walked away very Good experience, got very fair price without too much negotiation. Santos was attentive and patient as I mulled over two car options. Walked away very happy with purchase. More

Mei Kei Hong - New Car Sales Mei Kei made the buying experience a pleasure. I recommend her and Heritage Subaru highly. My new CrossTrek is great. I look forward to visiting Herit Mei Kei made the buying experience a pleasure. I recommend her and Heritage Subaru highly. My new CrossTrek is great. I look forward to visiting Heritage for service. More

Great Customer Service I have purchased three cars at Heritage Subaru. The team there is very friendly and worked hard to find me the right vehicle. Jon pays great attenti I have purchased three cars at Heritage Subaru. The team there is very friendly and worked hard to find me the right vehicle. Jon pays great attention to detail and was a pleasure to work with. Will definitely go there again for my next car. More

Like Butter Santos was professional, honest and diligent. He made the vehicle buying process smooth as butter. He answered any questions I had and listened to my Santos was professional, honest and diligent. He made the vehicle buying process smooth as butter. He answered any questions I had and listened to my concerns. He is a true motoring enthusiast and knowledgeable of his fleet. An excellent experience, complete with a Subie SWAG bag! Great service from an all around great team at Heritage. This is my third vehicle from them and by far the most difficult to find and purchase. These guys knocked it out of the box! More

Mei kei hong Mei kei made the experience of buying a car a very pleasant quick and easy one. She had answers to all my questions. I would highly recommend her! Mei kei made the experience of buying a car a very pleasant quick and easy one. She had answers to all my questions. I would highly recommend her! Keith savadel More

Super low pressure, great deal Mei Kei was super nice and gave us a great deal. I would highly recommend seeing her. She was straightforward and made the transaction easy from sta Mei Kei was super nice and gave us a great deal. I would highly recommend seeing her. She was straightforward and made the transaction easy from start to finish. We came down from New Jersey after seeing the perfect car for us on the lot. Highly recommended. More

Found what I wanted! Santos was very patient and did not pressure us. He kept in contact and gave us all the information we needed. Very easy process! Love the Forrester!! Santos was very patient and did not pressure us. He kept in contact and gave us all the information we needed. Very easy process! Love the Forrester!!! More

He keeps his words. I recently bought used Subaru from him. And as you know there are always minor issues with the used car. But he said, he will going to manage that pro I recently bought used Subaru from him. And as you know there are always minor issues with the used car. But he said, he will going to manage that problem, and take care of it with no charge. It took for a while, but he provided parts and services for free. (Just in case, other dealer said to me, I have to pay for that parts and series by my own expenses, and normally dealers will not care about you after you bought a used car from them) Moreover, He is fast and reliable. I will visit him if I have a chance to buy new Subaru again. More