Heritage Subaru Owings Mills

great Was very friendly down-to-earth outgoing but me feel like I was right at home would recommend to my friends family members he is a brilliant salespers Was very friendly down-to-earth outgoing but me feel like I was right at home would recommend to my friends family members he is a brilliant salesperson..he feed us offers us water just making sure the wait was comfortable have scan be..Jon was awesome love him More

Easy first time buying experience Santos is wonderful and patient! He helped me get a great deal on my trade in and got me into my dream car that he had delivered from another dealersh Santos is wonderful and patient! He helped me get a great deal on my trade in and got me into my dream car that he had delivered from another dealership just for me. He answered all my questions and helped me through the whole process, would definitely recommend him to anyone I know and will be coming back to see him for all my future purchases! More

Customer focused experience! I purchased a 2017 Subaru Forester at Heritage and would highly recommend not only the dealer but Ms. Deja Myers our very professional sales person wh I purchased a 2017 Subaru Forester at Heritage and would highly recommend not only the dealer but Ms. Deja Myers our very professional sales person who assisted my wife and I during the complete sales process. Deja, was very patient and helpful with the numerous questions that I had after having personally done a great deal of on line research on the Subaru brand and model and options that I wanted which was not currently in the dealership's inventory. Deja was able to put together the different options that I wanted on my Forester at a competitive price and to top it all off and to seal the final deal, I asked for my Forester in green. Without a pause or hesitation, she said yes and Deja and the dealership had my Forester in green, with all my options the following day when we went to sign the final papers. More

great buying experience My salesperson Jon greeted us at the door. Which most dealerships will not greet you at the door. All in all it was a great buying experience being ab My salesperson Jon greeted us at the door. Which most dealerships will not greet you at the door. All in all it was a great buying experience being able to get the car we wanted payments to where we were looking at I would definitely recommend the dealership to someone and John. I will be back for another vehicle. More

Nice and easy Buying my 2017 Subaru Crosstrek from Rob at Heritage was a breeze. Not only do I love the car, I feel like I already have a great relationship with my Buying my 2017 Subaru Crosstrek from Rob at Heritage was a breeze. Not only do I love the car, I feel like I already have a great relationship with my salesperson and dealership. I highly recommend buying your Subaru from Heritage. More

It was a fun experience It was a local and exciting dealership to go to. The employees were very persistent and professional. Santos was one of the best saleman have come acr It was a local and exciting dealership to go to. The employees were very persistent and professional. Santos was one of the best saleman have come across in the car dealership industry. More

My Subaru Rob was a very nice young man he took his time so that I would understand explained everything to me even help me to unload the stuff from my focus p Rob was a very nice young man he took his time so that I would understand explained everything to me even help me to unload the stuff from my focus point into my new car . I would definitely recommend him because he was very nice I didn't pressure you More

Review of Dealership and Salesman at Heritage. One of the BEST car buying experiences ever! John Waugh was professional, a fountain of knowledge, kind and pretty much the boy scout of sales people. One of the BEST car buying experiences ever! John Waugh was professional, a fountain of knowledge, kind and pretty much the boy scout of sales people. No tricks or deception; just trying to help me get the best deal possible. I had shopped for the best price possible and they matched it. Josh, the business and financing guru that most people hate as part of the car buying experience turned out, not only to not be offensive but in fact was helpful and informative. He did not push products or services but gently let you know what was available and what reasonable people might consider. I generally hate buying cars and with six kids, have bought more than my fair share. If you are thinking of buying a car, try the Subaru Impreza Limited and you will stop looking for other cars. IF you want to buy one, look all you want but buy it from John Waugh. More

Very helpful in purchasing my first car I bought my very first car ever from Santos. I had heard horror stories of going through the car buying process but I only had a plesent and relaxing I bought my very first car ever from Santos. I had heard horror stories of going through the car buying process but I only had a plesent and relaxing experience with Santos. Very happy all around. More

Upbeat experience Friendly, positive buying experience. Not only did my daughter and I get a car within our budget, we also made a new friend. Rob is funny and kind. Friendly, positive buying experience. Not only did my daughter and I get a car within our budget, we also made a new friend. Rob is funny and kind. Patient.... very patient. Lol. We were treated so well and happy to tell everyone ! More