Heritage Subaru Owings Mills

Worked hard for my business They certainly are willing to go the extra mile for your business. They were very polite and attentive. They were always concerned with me needs an They certainly are willing to go the extra mile for your business. They were very polite and attentive. They were always concerned with me needs and my buying experience. Santos Mendez was particularly great! Greg Schmidt More

Shhh-Don't tell Toyota we are now Subaru fans!!! We had been loyal Toyota customers for 25 years; that is until we met Jon. What a gem!!! Don't let his boyish charm fool you into thinking he is not e We had been loyal Toyota customers for 25 years; that is until we met Jon. What a gem!!! Don't let his boyish charm fool you into thinking he is not experienced. His customer service skills, professionalism, product knowledge, down-to-earth style, and excellent follow-up skills are qualities that definitely contributed to our purchasing our first Subaru (of course we all love the car too). He definitely takes the stress out of car shopping. We will highly recommend him to anyone in the market for a Subaru!!!! More

Great service! Jon was so wonderful with helping us buy our car. He was so understanding and nice and would listen to us about our needs and budget. I would highly r Jon was so wonderful with helping us buy our car. He was so understanding and nice and would listen to us about our needs and budget. I would highly recommend going to him when you need a new car. We love our car. More

Great Customer Service Mei Kei is a wonderful sales associate. Although her limited experience slightly impacts her product knowledge, she is unafraid to ask for help when n Mei Kei is a wonderful sales associate. Although her limited experience slightly impacts her product knowledge, she is unafraid to ask for help when needed, as to not steer her customer in the wrong direction. Mei Kei listens to her customer and asks questions for a clear and concise understanding of the customer's needs and motivators. Her patience and understanding more than makes up for being newer to the industry and the expertise that comes with time on the floor. She will make a great salesperson for years to come. More

Nice job by Jon Waugh Jon Waugh is a personable man. He was friendly and thoughtful. He has jokes, but never lost sight that his job was to make me satisfied with the car Jon Waugh is a personable man. He was friendly and thoughtful. He has jokes, but never lost sight that his job was to make me satisfied with the car buying experience. A very nice young man Anthony Bynum Linthicum More

Unexpectedly great experience I have never had a good thing to say about a car dealership, but this place changed that. I came in after days of car shopping and negotiating expecti I have never had a good thing to say about a car dealership, but this place changed that. I came in after days of car shopping and negotiating expecting some typical game from bait and switch to high pressure add ons or surprise fees. If nothing else I expected them to rush me through as I had pushed the price down and the trade up. I was surprised to find none of this. Jon was pleasant, professional, and informative. All and all a great experience! More

Low stress Jon was great! Worked hard to get us the price we were looking for and played no games when it came down to the purchase. Good follow up and reallly Jon was great! Worked hard to get us the price we were looking for and played no games when it came down to the purchase. Good follow up and reallly knew what he was doing. We would shop her again. More

AWESOME SAUCE John was the sauce on our decision to buy an Outback at Heritage he made it easy to choose between the different packages so we got the limited and lo John was the sauce on our decision to buy an Outback at Heritage he made it easy to choose between the different packages so we got the limited and love it. Highly reccomend John!!! More

Great Dealership This is a great dealership with friendly caring employeees that go out of there way to welcome you and make you feel comfortable and important when bu This is a great dealership with friendly caring employeees that go out of there way to welcome you and make you feel comfortable and important when buying a car. My wife and I have bought a 2017 Outback and a 2017 Crosstrek from them this year and both times the experience was great! Special shout out to Deja and Mei Kei for doing all the leg work during both car buying processes! More

It is my second Subaru buy ....and I will come back again .B est car and best buying experience ever . If you want to have fun and be treated with respect like family you have to stop by at Heritage Subaru Owi est car and best buying experience ever . If you want to have fun and be treated with respect like family you have to stop by at Heritage Subaru Owings Mills . They are a great team. Especially my very sweet ,funny , very knowledgeable "no problem" salesperson Santos Mendez and very smart and understanding General Sales Manager Mitch Giller. You will not disappointed. ...All staff extremely nice,attentive , helpful, honest and diligent on getting me the perfect deal on my Subaru Forester that fit all my needs. Thank you all. You made my B/Day even more special . More