Heritage Subaru Owings Mills

Overall good experience I told John exactly what I wanted and he got it without any over sell on options that I was not interested in. Thank you. I told John exactly what I wanted and he got it without any over sell on options that I was not interested in. Thank you. More

Jon Waugh Jon was very knowledgeable about all of the vehicles available at Subaru. He was able to help us find a car that had everything we were looking for th Jon was very knowledgeable about all of the vehicles available at Subaru. He was able to help us find a car that had everything we were looking for that also fit our budget. He was very friendly, accommodating, and easy to talk to. More

Overall very good experience Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand new Car! More

Best experience! Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but not here! I told Jon what I was looking for and when I would be able to come get it and how much I was willing to pay and he worked with me to make it happen. In the end, we needed some paperwork from my house an hour away from the dealership to make the deal go through, and Jon drove me an hour back home just to pick them up. Overall, my experience was excellent, and Jon went above and beyond, and Josh was very down to earth and helpful while I was signing all of my paperwork as well! More

Excellent experience Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Frien Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Friendly and knowledgeable. Overall great experience. More

Got what I wanted at the price I wanted I like to think I know my stuff about vehicles. I watch the television magazine shows, check out all the motor industry engineering you tube videos, a I like to think I know my stuff about vehicles. I watch the television magazine shows, check out all the motor industry engineering you tube videos, and read every road and track at the barbers. Aleksy was just as knowledgeable and had the charisma to keep my wife and myself entertained as we waited on our vehicle to arrive at the dealership. Would confidently and happily recommend Heritage Subaru of Owings Mills and specifically Aleksy to anyone in the market for a new or used vehicle. More

Good stuff I know nothing about anything but Aleksy was very helpful and answered every question. He is very nice and has interesting conversation while we wait I know nothing about anything but Aleksy was very helpful and answered every question. He is very nice and has interesting conversation while we wait for financing. More

Great customer service Arrived early because of extra concerns than planned oil change. I was cheerfully received,problem was evaluated and I’m sure will be fixed. Prompt a Arrived early because of extra concerns than planned oil change. I was cheerfully received,problem was evaluated and I’m sure will be fixed. Prompt and professional customer service More

Excellent sales person, and very good stock of vehicles Konstantine was very knowledgable and low pressure. With their excellent Subaru stock he was able to show me three Crosstrek vehicles were very close Konstantine was very knowledgable and low pressure. With their excellent Subaru stock he was able to show me three Crosstrek vehicles were very close to trim and options I was looking for. Got just the color and options I wanted and we worked out a very good deal. Much better experience than some I've had in the past. Oh yes, Josh in finance was also very efficient and helpful. Heading south to warm Florida with my new car. Give them a try! More