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Heritage Subaru Owings Mills

Owings Mills, MD

5.0
1,628 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

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Showing 1,628 reviews

January 30, 2018

Great sales experience. Knowledeable and very informative. One of the best informed salesperson I have met. Keep it up! We were happy with the time spent with us and Jon's kind interaction and detailed knowled More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Waugh
Jan 31, 2018 -

Heritage Subaru Owings Mills responded

Bill, it's great to hear Jon provided knowledgeable and informative service for you. Thanks for taking the time to leave a review!

January 28, 2018

Honest, knowledgeable and understanding Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job exp More

by Goldie101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Waugh
Jan 30, 2018 -

Heritage Subaru Owings Mills responded

Hi there, thank you so much for your positive comments about Jon and Josh! If you have any further needs or questions, please give us a call. We're always happy to help!

January 27, 2018

Great purchase in 3 hours I bought my Subaru Crosstrek from Heritage Owing Mills. People that helped me there were very nice. The car was prepared on time, they called before t More

by Kdavasli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E Bintz
Jan 30, 2018 -

Heritage Subaru Owings Mills responded

We are very happy we could provide you with a positive buying experience! Congratulations on your new Subaru Crosstrek! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2018

Amazing Received the best customer service and Jon made sure I was statisfied with my deal and made sure that all my questions were answered and I would recom More

by Zakir123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Waugh, Mitch Giller
Jan 30, 2018 -

Heritage Subaru Owings Mills responded

We're delighted you had a great experience working with Jon, and we are sure he'll appreciate your recommendation. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2018

I'll go back as a repeat customer The process went well. Jon did a good job of showing the car and listening to our feedback. When we decided to buy the car, he moved everything prompt More

by zarcad
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Waugh
Jan 30, 2018 -

Heritage Subaru Owings Mills responded

Hi, thank you for taking the time to leave a review for us at Heritage Subaru Owings Mills. We're happy that John could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 24, 2018

Excellent! Mei Kei and the dealership are excellent. Excellent buying experience. Knowledgeable, helpful, and efficient. Easy to work with. Great post sale follo More

by robbcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mei Kei Hong
Jan 30, 2018 -

Heritage Subaru Owings Mills responded

Hi, we are so pleased you enjoyed your visit to Heritage Subaru Owings Mills! Congratulations on your new vehicle! We hope to see you again soon!

January 23, 2018

Great experience Great dealership. Jon went above and beyond to make sure I was happy with my purchase and provided eceptional service the entire time. Everyone at the More

by Chelsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mendez, Jon Waugh
Jan 25, 2018 -

Heritage Subaru Owings Mills responded

Chelsie, we're happy Jon was able to go beyond your expectations and deliver a pleasant experience for you. We hope to be of service to you again in the future! Best wishes, Heritage Subaru Owings Mills

January 23, 2018

Smooth purchase I purchased my outback from Alex after email exchange and negotiation with Steph and Shawn. The overall experience is very happy, will purchase from t More

by ChaoyLi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Brown, Aleksey Naydenko
Jan 25, 2018 -

Heritage Subaru Owings Mills responded

Congratulations on your new Outback! We're glad to hear that our staff provided such a smooth purchase! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2018

Great service at Heritage Subaru Owings Mills! Despite a raging snowstorm outside, Heritage Subaru in Owings Mills provided excellent, timely service for my Outback. Bill, my service rep, was extre More

by SubaruMom3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Heritage Subaru Owings Mills responded

We are very happy Bill could provide you with a positive service experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2018

Great experience! Aleksey went well out of his way to accommodate us! He was helpful and put forth extra effort. I would recommend him to a friend. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Giller, Aleksey Naydenko
Jan 18, 2018 -

Heritage Subaru Owings Mills responded

Mark, we're happy Aleksey was of help and that you would recommend him. We are always more than happy to assist you if anything else comes up. Take care!

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