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Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This is my 3rd Mazda from Heritage Mazda, Bel Air so that should speak to the excellent sales & service received. We never feel pressured, which is worth 5 stars! Our salesman, Justin Craig, is a rock star should speak to the excellent sales & service received. We never feel pressured, which is worth 5 stars! Our salesman, Justin Craig, is a rock star and we love working with him. He is very patient, not pushy, and above all very knowledgeable about Mazda's line of products. I also want to give a shout out to Anthony Harris as well. Although he wasn't our salesman he is a CX-50 owner and talked about his experience with his CX-50, which was great. Overall, great experience. I love my CX-50 and have received many compliments. Thank you Heritage Mazda, I would recommend your dealership and hopefully I see you in a few years for my 4th Mazda. More
Chris was attentive and went above and beyond to personalized our experience. He was knowledgeable and helpful. personalized our experience. He was knowledgeable and helpful. More
Ken has sold me several cars and every car sold to me has been an exceptional experience. Ken is the reason i return every time to this dealership! been an exceptional experience. Ken is the reason i return every time to this dealership! More
Ken is a gem. I bought my first Mazda almost 10 years ago from him and I still have it. I have referred several friends and family members to him. He's knowledgea I bought my first Mazda almost 10 years ago from him and I still have it. I have referred several friends and family members to him. He's knowledgeable, friendly, funny, respectful and a great salesman. You are lucky to have him on your staff. More
Your salesman was very good, he stuck with us through all the test driving and decision making! He also answered my questions and was very patient. the test driving and decision making! He also answered my questions and was very patient. More
I have purchased three vehicles from this dealership. They have consistently provided outstanding service and support. The folks there are friendly, helpful and professional. They have consistently provided outstanding service and support. The folks there are friendly, helpful and professional. More
Ken and Casandra were very nice and very friendly and so was everyone else in there from the min you walked in they all welcomed you in and asked if there was anything they can get us. Ken was amazing to wo was everyone else in there from the min you walked in they all welcomed you in and asked if there was anything they can get us. Ken was amazing to work with made sure I got what I wanted and Casandra was the best as well had me laughing to whole time she was with us. More
I’ve been dealing with Ken from Mazda for over 6 years now and have bought several cars from him. He’s a great guy and genuine, and really cares to help in any way he can. Everyone else at the Mazda deale now and have bought several cars from him. He’s a great guy and genuine, and really cares to help in any way he can. Everyone else at the Mazda dealership was also very friendly and helpful. My wife and I always have a great experience here at this location. More
Paul is a real gentlemen. He worked hard to find us a vehicle that fit our criteria and didn't try to upsell us to something more expensive. He was never pushy. He was very He worked hard to find us a vehicle that fit our criteria and didn't try to upsell us to something more expensive. He was never pushy. He was very patient and spent an entire Saturday afternoon with us. We even test drove the same car twice. The car we came to see was sold just prior to our appointment, so Paul found a similar one still being prepped (not even on the lot yet) for us to look at. AFTER we agreed to purchase the vehicle, Paul noticed some areas that might come a little cleaner with some extra effort and sent it back to the detailer while we processed the paperwork. He improved the car even after he made the sale. That says a lot. More
Chris was great, kept me updated for the shipment of the car I wanted and amazing customer service. Was super comfortable and happy with the services I received from him and everyone that works at heritage car I wanted and amazing customer service. Was super comfortable and happy with the services I received from him and everyone that works at heritage Mazda More