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Heritage Mazda of Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
1,820 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,820 reviews

February 28, 2024

Great sales from Anthony and no pressure to buy. Stuck to the facts and found what I wanted. More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Harris, Christos Koulatsos
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Mar 02, 2024 -

Heritage Mazda of Bel Air responded

Hi Adam, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2024

Chris was absolutely fantastic and funny. He was efficient, fast, friendly, and very helpful. He was extremely knowledgeable and able to answer all of our questions. More

by huntersmoon79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Mar 02, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 27, 2024

Chris did a excellent job helping me nd was very patient thank u highly recommended More

by arquislatimer1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2024

We had a great experience buying a car. Everyone was friendly and helpful. We didn't feel pressured into a deal we were uncomfortable. Everyone was straightforward and clear when explaining More

by Brittahibbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christos Koulatsos
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Mar 02, 2024 -

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Our team is available should you require any extra help.

February 23, 2024

The whole experience was very smooth! Ken is great and we have bought many cars from him!!! More

by jowayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Christos Koulatsos
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Feb 27, 2024 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2024

Everyone was amazing the minute I walked in to purchasing my brand new Mazda CX-5. My salesman, Chris Holder was amazing, making my car buying experience exciting and super fun. Shoutout to the finance team More

by yamaha09.jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Varga, Christos Koulatsos
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Feb 23, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2024

Sales⭐️ Management⭐️ Finance⭐️ Parts⭐️ Service 1/2⭐️ Service department communications with customers can make improvements More

by TW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nan Hau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Michael Boulan
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Feb 19, 2024 -

TW responded

As a first time buyer, I had questions regarding upgrading my wife's wheels on her new car. This was on 2/10/2024 during the sale. I was told I would have to follow up with parts and service department but they were already closed. After a lot of texts and calls proved difficult to reach the Service Manager, just before closing on 2/17/2924 the service manager called and left a voicemail. My rating of the Service Manager is related to the whole process of their communication system barriers and not so much related to our personal interaction which finally occurred today 2/19/2024. I have requested the texting system be evaluated for accurate phone numbers and if it's even being monitored. I've also requested information on how they plan to improve their voice call messages. Updating this from 1 star to 3 stars and have agreed to update further pending their demonstrated improvements when a customer texts or calls with inquiries.

February 16, 2024

Great atmosphere. Great attitudes. Good listeners. Sense of humor...which is key. Knowledgeable. Made the paperwork task painless. More

by brucemangels51
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Varge
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Feb 17, 2024 -

Heritage Mazda of Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2024

Christopher Holder so I of the Best SalesMan & Person I have found at a Dealership in a long time! He is a keeper ! I am so glad that I got Him to help Me with My New/Used Subaru Forester 2018 !WOW SO HAP More

by head3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 13, 2024

Customer friendly dealership, for sure. Ken goes above and beyond for his clients. Thank you! More

by JMAY004
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Ken will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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