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Heritage Mazda of Bel Air
Fallston, MD
1,687 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,687 reviews
August 19, 2023
Steve Ward made what can often be a painful and stressful experience the complete experience. He was patient and helpful at every step and would recommend the dealership and Steve to anyone looking to have e experience the complete experience. He was patient and helpful at every step and would recommend the dealership and Steve to anyone looking to have excellent customer experience More
by Row1132bob@gmail.com
Helpful August 15, 2023
Everyone in the service department is friendly and clearly explains what my vehicle needs. It is easy to make an appointment and my vehicle is serviced promptly. clearly explains what my vehicle needs. It is easy to make an appointment and my vehicle is serviced promptly. More
by jcanatella
Employees Worked With
Taylor Kaline, Nan Hau
August 15, 2023
Kenneth and the everyone else were the best to work with. I will go back again and get me another car. I will go back again and get me another car. More
by duenasvelia
August 13, 2023
Thanks for the great buying experience Anthony! They will do their best to take care of you. They will do their best to take care of you. More
by acarforme
August 11, 2023
I’ve dealt with this dealership for a few years now and always have a great experience. always have a great experience. More
by J.L.410
Employees Worked With
August 11, 2023
This is my 6th car for my family (extended also) in the past 11 years. The Heritage dealership and salesperson, Ken Arment, are top notch. past 11 years. The Heritage dealership and salesperson, Ken Arment, are top notch. More
by Mike Walker
August 10, 2023
I had bought a used Chrysler 300S from here. I love the car but was having a knock behind the dash from a piece in the HVAC system. It wasn’t part of the limited warranty but Gene took care of m I love the car but was having a knock behind the dash from a piece in the HVAC system. It wasn’t part of the limited warranty but Gene took care of me and made it right since we had just bought the car. Thank you very much Gene More
by Jamespro
August 10, 2023
I love Heritage Mazda in Bel Air! !! I have bought two cars from them and they have been so helpful! Especially Ken Arment!!!! You can tell that he loves what he does! He was also grea !! I have bought two cars from them and they have been so helpful! Especially Ken Arment!!!! You can tell that he loves what he does! He was also great with my kids when they came with me! They actually ask to go back and visit him!!! :) Ken is there for you throughout the process and is always willing to go the extra mile to make sure you are happy. I would recommend Heritage Mazda without hesitation.... just make sure you ask for KEN More
by KRISTINN.WISE
Employees Worked With
August 10, 2023
I visited Heritage Mazda of Bel Air on the recommendation of my son-in-law who had done business with them in the past on several occasions. Ken Arment was the person who helped us (my son-in-law asked for of my son-in-law who had done business with them in the past on several occasions. Ken Arment was the person who helped us (my son-in-law asked for him because of past positive experience.) He facilitated every interaction well, thoroughly explained the workings of each car I looked at, and promised to keep looking for what I wanted. He found the car I wanted and bought, again carefully going through details and important information always in a helpful and engaging manner. No pressure to buy was ever voiced and I would certainly head to Ken at Heritage in Bel Air when I want my next car. I recommend both the dealer and the sales associate. More
by criderdaw57
Employees Worked With
August 10, 2023
Mychal was my sales associate. He was extremely helpful from the beginning and we made a deal over the phone. I did travel over 2 hours to pickup my new car. When I did arrive at t He was extremely helpful from the beginning and we made a deal over the phone. I did travel over 2 hours to pickup my new car. When I did arrive at the dealership, Mychal, Gene, Christos & Cassandra were extremely helpful and provided excellent customer service. Even the other associates who weren’t handling my deal were friendly and acknowledged my presence. I was in and out with my brand new Mazda 3 Turbo hatchback in no time. I would 100% recommend this dealership for anyone looking for a new car. I would do the 2.5 hour drive there again as I had an amazing experience. More
by thomasvandaley1108
Employees Worked With
Other Employees :
Eugene Papaleo, Christos Koulatsos
