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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,820 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,820 reviews

July 02, 2024

I worked with Chris H. and it was a great experience very easy to purchase my CX-50. Very happy. More

by lesley323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2024

Everybody was super nice and helpful! Even though I had a lot of complications on my end, everybody was super understanding and helpful to get me my car that night. Excellent! More

by Taymaris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Anthony Harris
Jul 02, 2024 -

Heritage Mazda of Bel Air responded

Taymaris, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2024

Jonny and the technician were very helpful in getting my tire patched. Service was quick. More

by mrruff92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 02, 2024 -

Heritage Mazda of Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2024

Anthony was friendly, helpful, and excellent at understanding how to approach customers who had done their research, while displaying a thorough knowledge of the product More

by SJCash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Harris
Jun 29, 2024 -

Heritage Mazda of Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2024

Anthony was patient and very knowledgeable in his craft. Turned car buying in to a less painful day!!! Thanks for everything More

by thomasclan123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George?? Financing, Anthony Harris
Jun 29, 2024 -

Heritage Mazda of Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2024

Ken. Arment provided excellent customer service in trying to fix my vehicle phone problem. He had the service department check my vehicle computer system More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Various service department personnel
Jun 27, 2024 -

Heritage Mazda of Bel Air responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 26, 2024

The moment I stepped into Heritage Mazda, I knew I was in good hands. I was greeted by Ken, he listened to my wants in a new vehicle, took me for a test drive in a few different models, explained every singl More

by Kristinfrazier86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Winnington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Kristinfrazier86 responded

I enjoyed hanging with Jeffrey and Ken. Highly recommend. Go purchase a vehicle

June 25, 2024

Horrible dealership ever. Complete scam. They tried to rip me off on my trade and the vehicle I was going to buy was sold before I got there. This place is run by scanners More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Ledbetter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Langford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Heritage Mazda of Bel Air responded

Hi DC. Thank you for taking the time to review Heritage Mazda Bel Air. Our goal is to meet then exceed your expectations and are disappointed this did not occur. Our General Manager, Tyler Langford, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Tyler directly at tlangford@mileone.com or 410.638.5634 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

June 21, 2024

Everyone was very helpful and kind. They made sure I understood the information regarding my new vehicle . More

by Bshell1735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Winnington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Harris
Jun 21, 2024 -

Heritage Mazda of Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 20, 2024

Ken has been THE BEST car salesmen I have ever met. He still sends birthday cards many many years after my vehicle purchase. I absolutely LOVE him. I would visit the dealership to look at cars even if More

by Laurengeorge
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Our team is available should you require any extra help.

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