Franklen Lockhart

Amazing customer service! !! I was truly impressed by their transparency, honesty, and professionalism throughout the entire process. Although I didn't end up buying a car from !! I was truly impressed by their transparency, honesty, and professionalism throughout the entire process. Although I didn't end up buying a car from them, it was only because they didn't have the exact used vehicle I was looking for. Otherwise, I would have been more than happy to give them my business. I highly recommend checking them out if you're in the market for a car! Ken and Ryan are great! More

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Great place with lots of knowledgeable people. Very clean, very well run and cares more than about just selling you a car. Very clean, very well run and cares more than about just selling you a car. More

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As always, we had an unbelievable experience at Heritage Mazda. We have now purchased three vehicles from this dealership and working with Ken and Frank was painless. No pressure sales because they know t Mazda. We have now purchased three vehicles from this dealership and working with Ken and Frank was painless. No pressure sales because they know their prices are unbeatable. I would not drive two states away if I was not getting a great deal with a wonderful experience. More

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Great people and service here. Made the process easy and painless. I would definitely return for my 3rd car in a row...Hopefully many years from now. 🙂 Made the process easy and painless. I would definitely return for my 3rd car in a row...Hopefully many years from now. 🙂 More

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We went in to buy my husband a car and left with 2 cars! Steve Jetski sealed the deal and made it happen. Thank you so much again for an amazing car buying experience! Steve Jetski sealed the deal and made it happen. Thank you so much again for an amazing car buying experience! More

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Ken and the sales and finance team are awesome. Happy with the car and experience. Happy with the car and experience. More

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Ken is everything you want in a salesman. He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. The He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. There was literally no pressure to do anything at all. I came in with the plan of possibly driving out of there dealer with a new set of wheels. Ken made that possibility my reality. I’m almost a week into my driving experience and I could not be happier. The very next day after my purchase, Ken messaged me and asked how i liked the new whip. I told him; “i don’t like it… I love it” This 2026 Mazda 3 Turbo Premium Plus is the ultimate Dad-mobile and I could not be happier with my experience with Ken, and the entirety of the Mazda team that made this purchase possible. More

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I had a wonderful experience purchasing my Mazda CX-50 from the team at the Bel Air location. Steve Ward, Ryan Bloom, Cassandra Foss, and George Varga were incredible to work with. I am extremely satisfie from the team at the Bel Air location. Steve Ward, Ryan Bloom, Cassandra Foss, and George Varga were incredible to work with. I am extremely satisfied with their professionalism which made the purchase very easy. I will definitely be a customer for life here at Heritage Mazda Bel Air. More

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Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions or ensuring customer satisfaction, they hid behind excuses. I think they need to take a lesson in hospitality. It's terrible that they give you a guarantee on paper but then don't take any action. More

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Continued amazing customer service - returning customer since 2009 and has become a family affair with Mazda. since 2009 and has become a family affair with Mazda. More

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