Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage GMC Buick
Rockwall, TX
482 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 482 reviews
November 05, 2024
Outstanding service, easy to schedule, courteous personnel, clean and comfortable waiting area and restrooms, great dealership personnel, clean and comfortable waiting area and restrooms, great dealership More
by mlb4733
November 05, 2024
I had an excellent experience. From the moment I stepped onto the lot, the staff was welcoming, knowledgeable, and attentive. The sales team was transparent, answering all of my qu From the moment I stepped onto the lot, the staff was welcoming, knowledgeable, and attentive. The sales team was transparent, answering all of my questions without any pressure or rush. The buying process was smooth and straightforward. More
by juan_rsanchez
Verified CustomerNovember 05, 2024
I was early to my appointment and they got me in and out before my appointment time. before my appointment time. More
by APIERCE0214
Employees Worked With
November 04, 2024
Nathan Scott has given nothing but exceptional service since the moment he was assigned to me as my service advisor!!!! He makes certain all repair have been done without having to return again for the s since the moment he was assigned to me as my service advisor!!!! He makes certain all repair have been done without having to return again for the same issue..... Thank Nathan!!! More
by hairspott
Employees Worked With
Nathan Scott
November 04, 2024
Last time shopping in this location. Service center is aways backed up and you need to drop off your vehicle 5 days before they can check it out, even with an appointment. Also I would r Service center is aways backed up and you need to drop off your vehicle 5 days before they can check it out, even with an appointment. Also I would recommend veterans to go elsewhere. More
by Miguel
Employees Worked With
November 02, 2024
I shouldn’t be forced to write text if I don’t want to. It’s stupid. It’s stupid. More
by sstexex
Employees Worked With
November 02, 2024
There was an over charge (being charged twice for the same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 f same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 fee for taking a look at it and it would be applied to my repair cost, but it never showed up on my invoice. More
by FRANCISCOGGINS
Employees Worked With
November 02, 2024
Knowledgeable and patient. Very professional. Willing to take time to help you in every way. Very professional. Willing to take time to help you in every way. More
by witchdoctorkody
Employees Worked With
November 02, 2024
I truly enjoyed my buying experience at Heritage GMC. Marco and his team made sure I was satisfied at every turn. I highly recommend Heritage GMC. Marco and his team made sure I was satisfied at every turn. I highly recommend Heritage GMC. More
by marksphillips
Employees Worked With
November 02, 2024
Went out of their way to find me the truck I wanted. Katie Online salesperson was great. Shawn the salesman who showed me what’s I needed to know and the finance guy was great no upsell pressure let me Katie Online salesperson was great. Shawn the salesman who showed me what’s I needed to know and the finance guy was great no upsell pressure let me know my options and let me decide. More
by Mspearr
