Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I scheduled my appt at the wrong dealership and the service advisor was very accommodating and even got my vehicle done before the estimated time. Thanks so much! service advisor was very accommodating and even got my vehicle done before the estimated time. Thanks so much! More
Marcus was very helpful and my car was finished an hour ahead of time. Much appreciated. ahead of time. Much appreciated. More
Awesome service and no hassle minimum wait time. Great people in house overall. Totally great team from sales to service Great people in house overall. Totally great team from sales to service More
Heritage has always helped me when I needed help. The service department is great and Shawn has helped me quite a few times thank you Mario for taking the time with me yesterday Tom Turner. The service department is great and Shawn has helped me quite a few times thank you Mario for taking the time with me yesterday Tom Turner. More
Paid cash for my vehicle and after the check cleared I was totally irrelevant. kept my vehicle for 2 days past promised contact without ever calling me about the situation. When I called the service advis was totally irrelevant. kept my vehicle for 2 days past promised contact without ever calling me about the situation. When I called the service advisor after having the truck for 5 days he had no information about the status, made me feel as though I was bothering him and blurted out I will call you when I know something. After a couple of more days was never contacted about the problems I was having so I called for the service manager and left a message on his voice mail asking him to call me but never received a phone call. I finally called the service advisor back he said he didn't have any information for me AGAIN so I told him just get the truck ready I will pick it up the next day. When I picked up the truck I received a read out that just said could not duplicate / no work done on every problem I reported having. When I got into the truck to leave I noticed the truck had been driven a total of 1 mile. Not sure how problems that were occurring while the vehicle was being driven would expect to be duplicated without driving the vehicle.. All in all I wouldn't purchase a go cart from these Ya Hoes and completely regret giving them one dime of my money at all. Nothing to offer low class outfit. This was the worst experience I have ever had purchasing a vehicle which occurred the first time for me 50 years ago. Don't waste your time !! More
Heritage GMC Buick Rockwall. Do not do business with this dealership. Claims to be different from other dealers. Finance manager is a lying crook. Adding & padding unaccountable Do not do business with this dealership. Claims to be different from other dealers. Finance manager is a lying crook. Adding & padding unaccountable charges on finance paperwork. Stole $1,000 from me. More
Luv this dealership for everything from the purchasing experience to maintenance/servicing of my vehicle. Always courteous, timely and professional, they are a treat to do business with and I trust no one experience to maintenance/servicing of my vehicle. Always courteous, timely and professional, they are a treat to do business with and I trust no one else like I trust Heritage! More
great service and quick on repair of the recall. The shuttle service was excellent and very friendly. The shuttle service was excellent and very friendly. More