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Heritage GMC Buick

Rockwall, TX

4.7
532 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas. We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models. We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience. At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better. We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service. We look forward to working with you and your family!
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930 E Interstate 30

Rockwall, TX

75087

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Showing 532 reviews

December 14, 2024

I brought my vehicle in for recall service and oil change. Had to leave it and pick up next day no charge More

by charlotte.council68.cc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan scott
December 14, 2024

I scheduled my appt at the wrong dealership and the service advisor was very accommodating and even got my vehicle done before the estimated time. Thanks so much! More

by marlenekamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
December 12, 2024

Marcus was very helpful and my car was finished an hour ahead of time. Much appreciated. More

by roxb
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Awesome service and no hassle minimum wait time. Great people in house overall. Totally great team from sales to service More

by RHDIAZ2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Heritage has always helped me when I needed help. The service department is great and Shawn has helped me quite a few times thank you Mario for taking the time with me yesterday Tom Turner. More

by tomturner49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Retta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Paid cash for my vehicle and after the check cleared I was totally irrelevant. kept my vehicle for 2 days past promised contact without ever calling me about the situation. When I called the service advis More

by babdouvmw
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Tittle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tolliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Previous issues were handled professionally without delay. Simple mistake. Good People! I would do business with them again. More

by RoadRunner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayan Woltemath
Dec 09, 2024 -

RoadRunner responded

Issues were addressed professionally & taken care of. Handled without incident or delay. They are a different dealership. Was a simple mistake.

Dec 09, 2024 -

RoadRunner responded

Thanks for taking care of my concerns. Truly exceptional

December 09, 2024

Heritage GMC Buick Rockwall. Do not do business with this dealership. Claims to be different from other dealers. Finance manager is a lying crook. Adding & padding unaccountable More

by RoadRunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Manager
December 09, 2024

Luv this dealership for everything from the purchasing experience to maintenance/servicing of my vehicle. Always courteous, timely and professional, they are a treat to do business with and I trust no one More

by bkel1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

great service and quick on repair of the recall. The shuttle service was excellent and very friendly. More

by tinlizzydreams
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.