Marcus Carson

Work was completed in a timely manner as promised. They kept me updated regarding the progress of my repairs. They kept me updated regarding the progress of my repairs. More

by wilbanksjc Verified Customer Verified Customer

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The first thing I will say, is they need a waiting room where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the tires. I made an appointment thinking it would make it go a little faster More

by richman1939 Verified Customer Verified Customer

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from drop off to pick up everything was done smoothly and efficiently. Everyone was very kind and communicative. efficiently. Everyone was very kind and communicative. More

by JFR0009 Verified Customer Verified Customer

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Marcus is awesome! He always follows up on my vehicles status, bends over backwards to find appointments that works. He is also good human being! He always follows up on my vehicles status, bends over backwards to find appointments that works. He is also good human being! More

by KWBRACKEN Verified Customer Verified Customer

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I have had a professional experience with Heritage everytime 😊 Andy Kinser DFW Exteriors. I plan to use them for all our Company and Personal vehicles. everytime 😊 Andy Kinser DFW Exteriors. I plan to use them for all our Company and Personal vehicles. More

by andykinser Verified Customer Verified Customer

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I was very pleased with my service and wait time. Treated very good and only waited 30 minutes for oil change. Treated very good and only waited 30 minutes for oil change. More

by DDM53 Verified Customer Verified Customer

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From the time I arrived til the end everything was great. Marcus was very attentive. Marcus was very attentive. More

by a.aguayo Verified Customer Verified Customer

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I made my appointment 2 weeks before through the GMC app, on the day of my appointment I arrived and the man who attended me first told me that he was not in the system, that I should come back later, that I on the day of my appointment I arrived and the man who attended me first told me that he was not in the system, that I should come back later, that I should make an appointment by call because the app doesn't send it to them, then Marcus arrived and he wanted to take my truck for the scheduled service, it's not my fault that the app doesn't work, the dealer and all of GMC promote it but it can't be used because it doesn't work? Apart from that, after they rotated the tires, my truck is vibrating when I drive at 70 m/h, now I don't know how to make the appointment More

by bflores396 Verified Customer Verified Customer

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Marcus was great, had me in and out quickly, and used my coupon to save me money! coupon to save me money! More

by madebymeme55 Verified Customer Verified Customer

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Waited almost 2 hours for oil change and change sensor on one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. After paying almost $300, it would have been a courtesy to rinse the black dust from my tires. I thought Dealerships wash customers vehicles after they are serviced. More

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