Herb Chambers Toyota of Auburn - Service Center

the people are great I have been going to the dealership for service since 2007. I always get great service there and i am very happy . I have never had a bad experience t I have been going to the dealership for service since 2007. I always get great service there and i am very happy . I have never had a bad experience there. More

It was a very efficient and communicative service. The service department is very cooperative in working around my schedule . They get you in and out as fast as possible and recommend the appropriate s The service department is very cooperative in working around my schedule . They get you in and out as fast as possible and recommend the appropriate solution to maintain my Toyota vehicle. More

Excellent Customer Service I called the Service Dept yesterday and was immediately greeted by Christina who promptly set up an appointment for me-less than 30 minutes! The reaso I called the Service Dept yesterday and was immediately greeted by Christina who promptly set up an appointment for me-less than 30 minutes! The reason for my call was that I was receiving a message on my dashboard stating that my AWD was disengaged. When I arrived to the dealership, Scott was the first assist me. He explained what services I was going to get and the length of the appointment. We determined that while I was at the dealership to go ahead and get an oil change. He was very prompt and courteous and even offered to schedule my next service appointment. More

Fast service without appointment I arrived to service the car without appointment and within minutes my car was on the lift. Just as soon as we finished the paperwork Chan Nguyen cam I arrived to service the car without appointment and within minutes my car was on the lift. Just as soon as we finished the paperwork Chan Nguyen came and told me that the car was ready. I paid and within 30 minutes I was out of there. More

Always receive professional courteous service I have been using Herb Chambers close to 10 years and I always receive professional and courteous service. Their service hours are very flexible and t I have been using Herb Chambers close to 10 years and I always receive professional and courteous service. Their service hours are very flexible and the work is done in a timely fashion. More

Excellent service just wish it could be a little faster but all is good. Hopefully they get back to washing the vehicles again I miss that but all is good. Hopefully they get back to washing the vehicles again I miss that More

People are very nice, clean facility. Alyssa is always so nice to deal with. The facility is always clean and well maintained and the people are always so helpful and caring. Alyssa is always so nice to deal with. The facility is always clean and well maintained and the people are always so helpful and caring. More

Oil Change--No appointment I went in Saturday morning at 10:45 AM for an oil change. I was hoping to get there earlier in the day but the errands I had to run prior to going in I went in Saturday morning at 10:45 AM for an oil change. I was hoping to get there earlier in the day but the errands I had to run prior to going in ran late so I was worried you wouldn't have time. Alyssa was very nice and said it's absolutely no problem... I was in and out within an hour... Great job by Alyssa as she could of easily told me they're too busy and won't have time.. Thank you Alyssa! More

GREAT EXPERIENCE Alyssa was my service advisor. She was excellent. She explained everything and answered all of my questions. I ended up taking care of all of the iss Alyssa was my service advisor. She was excellent. She explained everything and answered all of my questions. I ended up taking care of all of the issues I was having with my vehicle. More

Always a pleasure! The Service Manager Jeff and Advisor Jim are terrific. I get treated fairly and the work on my vehicle always gets done properly. Plus, I have my ro The Service Manager Jeff and Advisor Jim are terrific. I get treated fairly and the work on my vehicle always gets done properly. Plus, I have my routine services done regularly so my vehicle stays in great running condition! Gotta love it! More