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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,086 Reviews

1,086 Reviews of Herb Chambers Toyota of Auburn - Service Center

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August 11, 2024

My service advisor, Jim, was prompt, courteous, and knowledgeable and kept me informed of the status of my vehicle. More

by nancysnicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Herb Chambers Toyota of Auburn responded

Nancy, we're glad to hear Jim provided you with excellent service at Herb Chambers Toyota of Auburn. Thanks for sharing your experience!

August 10, 2024

Reason for visit was a re-call issue. Fast and efficient service. Excellent communication with service personnel. More

by Jandan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear you had a fast and efficient experience with our service team at Herb Chambers Toyota of Auburn. Thanks for the positive feedback!

August 08, 2024

Very friendly staff had an appointment with service and was in and out quickly. I will definitely be back for my next service! More

by pgustafson
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear you had a quick and friendly service experience at Herb Chambers Toyota of Auburn! We look forward to seeing you again for your next visit!

August 08, 2024

Waited six months to get my second key for my vehicle, not good on Toyotas part for having customers wait to get a second key. Was very afraid to lose the one key they gave me, when I called customer serv More

by danny.rivera1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Herb Chambers Toyota of Auburn responded

Danny, thank you for the review. We understand how important it is to have a spare and regret any frustration or inconvenience this situation may have caused. If you need further assistance or would like to discuss the situation further, please reach out to me directly at your convenience. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

August 07, 2024

My family and I have been purchasing Toyota vehicles for quite some time. We’ve had a good experience with Toyota and their service to our vehicles. More

by annakatsogridakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Herb Chambers Toyota of Auburn responded

Anna, we're delighted to hear that your family has had consistently good experiences with Herb Chambers Toyota of Auburn. Thank you for being loyal customers!

August 06, 2024

Great experience witch Chandler and Zion with purchased my new car and technical support and advice from them. 😃 More

by Zibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear Chandler and Zion provided excellent service during your car purchase at Herb Chambers Toyota of Auburn. Enjoy your new vehicle, and thanks for the review!

August 06, 2024

Had recent service on my vehicle and Jim was very helpful and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. More

by tcox9439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're glad to hear Jim provided helpful service at Herb Chambers Toyota of Auburn. We appreciate the referrals and look forward to serving you again! Safe travels!

July 27, 2024

James was great and very professional. The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James and the team at Herb Chambers Toyota of Auburn made your first service appointment a smooth experience. Thanks for sharing your satisfaction with us!

July 26, 2024

Clean with a very reasonable manager and most of staff are decent I like Dat, the service agent. Not my first time to deal with him and he’s proficient in his job and respectful of customers More

by Micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Herb Chambers Toyota of Auburn responded

Micki, we're glad to hear you had a positive experience with Dat and our team at Herb Chambers Toyota of Auburn. Thanks for your feedback!

July 26, 2024

Great service. Very efficient, courteous. I would recommend their quality of work to others in the future. More

by Krosie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Herb Chambers Toyota of Auburn responded

Krosie13, thank you for recommending Herb Chambers Toyota of Auburn! We're glad to hear our team provided efficient and courteous service.

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