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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,138 Reviews

1,138 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 14, 2024

We can't say enough how attentive and quick to his tasks about Juljan at Herb Chambers Toyota of Auburn. Juljan never fails to show his professionalism and effort to make the service smooth and troubles fr More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing such a wonderful review about your experience at Herb Chambers Toyota of Auburn! We're delighted to hear that Juljan and our team have consistently provided attentive and professional service. Your kind words mean a lot, and we'll be sure to pass them along. Merry Christmas from all of us here!

December 13, 2024

Always very happy with the service that I receive at Herb Chambers Toyota of Auburn. I will never bring my car anywhere else! Everyone is so kind and welcoming and always make sure that I am taken care of! More

by RaffyD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn consistently provides you with excellent service. Thank you for your loyalty and kind words!

December 11, 2024

Professional and courteous person and he explained in detail about the service required for my vehicle and also offered another 2 years of oil change which I will take advantage of later. More

by Lucillemu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Herb Chambers Toyota of Auburn responded

Lucillemu, we're delighted to hear about your positive experience at Herb Chambers Toyota of Auburn! It's great that our team provided detailed explanations and offered you additional services. We look forward to seeing you again for those oil changes!

December 11, 2024

My appointment was at 9 AM. They were right on time James Blanche was my service advisor and he took excellent care of me in my car. More

by Sammiethecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Herb Chambers Toyota of Auburn responded

Sammiethecat, we're delighted to hear that James provided excellent service during your visit at Herb Chambers Toyota of Auburn. Thank you for sharing your experience!

December 11, 2024

Our dealer of choice. We have found James knowledgeable and a good listener. The mechanics usually capable. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, thank you for choosing Herb Chambers Toyota of Auburn as your go-to dealership! We're glad to hear that James and our mechanics have met your expectations. We look forward to serving you again in the future!

December 09, 2024

Great customer service every time I go. People are nice and understanding. Recommend for sure. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you, John! We look forward to seeing you again!

December 08, 2024

A little early for a 15K service and was promptly and courteously dispatched. Out the door in 45 mins. Past service appointment have not been as quick.for understandable reasons. This is a milestone. Sho More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your recent service visit at Herb Chambers Toyota of Auburn was efficient and pleasant! It sounds like Saturday mornings might be the perfect time for you. Thanks for sharing your experience with us!

December 07, 2024

Excellent team. I stopped in when my “Service Required” message appeared. Came back for my appointment to find that there was no service required- my car had not bee More

by dodyklein58
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn. We're sorry to hear about the inconvenience but glad our team was able to assist you efficiently. We appreciate your understanding and look forward to serving you better in the future!

December 07, 2024

I had my 15k maintenance done plus synthetic oil. It was a busy Saturday morning and my advisor (the only one this morning) had everything done in a timely manner. Excellent service. More

by mikeboylan193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Mike, we're delighted to hear that your maintenance visit went smoothly at Herb Chambers Toyota of Auburn. Thank you for the kind words about our service team!

December 06, 2024

The Service Dept. Took me right in at my appt time and returned the car to me as promised. Kevin the Service rep. Was on the ball. Thank you Kevin!! More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Rico, we're great to hear that Kevin and the Service Department at Herb Chambers Toyota of Auburn took such good care of you. We look forward to serving you again! Have a great ride!

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