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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,038 Reviews

1,038 Reviews of Herb Chambers Toyota of Auburn - Service Center

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February 24, 2022

The service advisor James was very helpful with servicing my frs. He explained exactly what was going on with my vehicle and even gave me a link for the part I needed. I explained how I was having trouble tr More

by Jwebber310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Herb Chambers Toyota of Auburn responded

James and the team are thrilled to hear that we've made the experience great for you! Thank you for coming to Herb Chambers Toyota of Auburn!

February 23, 2022

I have done business with Herb Chambers for over 10 years. Jeff, mgr. Martin & Alicia. Professional, courteous, outstanding service. I would highly recommend, and I do! A pleasure to do business with More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Feb 24, 2022 -

Herb Chambers Toyota of Auburn responded

Cindy, We're so glad Jeff, Martin, and Alicia have made your visits enjoyable! Thank you so much for taking the time to let us know how we've earned your business all these years! It means a lot to have you in the Herb Chambers Toyota of Auburn family!

February 18, 2022

Recently got my car serviced for a flat tire. Jim was able to assist me with my repair and was kind and professional throughout the process. More

by E.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

It's great to hear that Jim was so helpful in handling your tire issue! Thank you for coming to Herb Chambers Toyota of Auburn!

February 18, 2022

Alyssa was very helpful knowledgeable and a pleasure to work with. All staff I encountered were friendly and professional. 👍🏻 More

by Christianjohn.308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

It means so much to hear our team gave you such excellent care! Thank you for your five-star review! – Herb Chambers Toyota of Auburn

February 16, 2022

Everyone was curtious and kind, also the waiting room was clean and comtiful. They had venden machines and free coffee. More

by goldfinger2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We hope to see you again next time here at Herb Chambers Toyota of Auburn!

February 15, 2022

I was told my car had a leak and warranty won’t fix it saying leak is not enough. More

by Dthibaultster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron was I know service supervisor was jot
Mar 01, 2022 -

Herb Chambers Toyota of Auburn responded

Hello, I have read your review, and hope you understand that your warranty company would not cover the charges for the repair. As a courtesy, we contacted Toyota directly, to have the repair covered in full. We did the best we could for this situation, but if you have any further concerns, feel free to reach out. Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 13, 2022

I have bought 2 cars here and have most of my service and repair work done here as well. I find them to be very professional. Repairs and oil changes are fairly priced and done well and in a timely manner. More

by blem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Toyota of Auburn responded

It's great to hear that the Herb Chambers Toyota of Auburn team is your go-to automotive resource! Thank you for being a customer!

February 12, 2022

Alyssa carefully listened and confirmed her understanding of my issues. She gave me feedback on the needed repairs and followed up on the timing of the job. Result was a stress free and quality service More

by jackfannon
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic review! We're glad to hear Alyssa provided you with such wonderful service and we'll be sure to share this kind feedback with her. Thanks for visiting Herb Chambers Toyota of Auburn. We hope to see you again next time!

February 09, 2022

This is nice place to bring my car I recommend it to my friends people are friendly and really nice and I don’t have to wait for long time More

by Carinabran141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Feb 09, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy to hear the Herb Chambers Toyota of Auburn team could make this a five-star experience for you! Thank you for having continued confidence in us!

February 08, 2022

Excellent and very knowledgeable representative he knows what needs to be done and how to save money and time More

by vtmerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin , Tomi Tsitsos
Feb 09, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy to hear the Herb Chambers Toyota of Auburn team took such great care of you! Thank you for leaving us your five-star review!

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