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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,038 Reviews

1,038 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 06, 2022

Very convenient and easy to get my truck serviced and inspected. I was greeted immediately and was on my way in no time! Very happy with the service and would definitely recommend this dealership! More

by bjohns169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Apr 07, 2022 -

Herb Chambers Toyota of Auburn responded

We are so proud to hear that our team at Herb Chambers Toyota of Auburn can take awesome care of you! Thank you so much.

April 01, 2022

The service was done as requested by me for the standard oil service and to perform a routine brake job. More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for your review, John! We look forward to seeing you next time! -Herb Chambers Toyota of Auburn

March 29, 2022

I had the wonderful opportunity to work with Martin on my Toyota Camry 2021 yesterday. We were able to go over how my car was and talk about how often I needed to change my oil. I was unaware that with Toyot More

by Rmacrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're glad to hear that Martin was so helpful to you during your visit and we'll be sure to share this kind review with him & Brian. Thanks for being a Herb Chambers Toyota of Auburn customer. We look forward to seeing you next time!

March 29, 2022

The service department was very friendly and professional. They have free bottles of water. The restroom was very clean. More

by Mike LARGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Herb Chambers Toyota of Auburn, Mike! We appreciate your feedback, as well as your business, and hope to see you again next time!

March 29, 2022

Never have to wait long for scheduled maintenance. Sales and service are both fast, efficient and fair . More

by Jfuller0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Louis, Jilian Fuller, Cameron Irvine
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy you're satisfied with your experience! Thank you for choosing Herb Chambers Toyota of Auburn for your automotive needs!

March 29, 2022

Sales and service professional, courteous, listened to concerns, communication very good . Best dealer experiences yet More

by MC90
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

We are happy you have had positive experiences at Herb Chambers Toyota of Auburn! Thank you for being part of the family!

March 24, 2022

Alyssa was excellent, She was very professional, answered all my questions and provided great service. More

by etappin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
Mar 24, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review - Alyssa will be so happy to hear it! We appreciate you coming to visit us here at Herb Chambers Toyota of Auburn and we hope to see you again next time!

March 19, 2022

Everyone Ive encountered is very professional. .explains everything. Jim took care of me last time he was such a nice gentleman. More

by Paula Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Herb Chambers Toyota of Auburn responded

We appreciate your kind words, Paula! Jim and the Herb Chambers Toyota of Auburn team are glad to see the five-star rating! We'll see you next time!

March 15, 2022

Returned for a 80,000 mile service and was treated like a valued customer from the moment I pulled into the garage. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Mar 16, 2022 -

Herb Chambers Toyota of Auburn responded

We appreciate your great feedback, Ed! It means so much to hear that you have confidence in Herb Chambers Toyota of Auburn to provide five-star care! We'll see you next time!

March 12, 2022

There was a long wait despite arriving at my appointment time. I was met with Bad attitudes and angry responses when I simply asked how long the service would take. When they finished , they left my car par More

by Millhen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Toyota of Auburn responded

We regret hearing about these concerns and assure you that we take these reviews seriously. We'd like the opportunity to address this situation and improve your future experiences with us. Please reach out to me when you have the chance, so we can go over these concerns in more detail. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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