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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,140 Reviews
Call Service Center (508) 832-8000

1,140 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 04, 2022

Went in for an inspection. Very efficient and friendly and they let me know how long a wait to expect (which wasn't long).. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Herb Chambers Toyota of Auburn responded

Ellie, thank you for reviewing your recent visit here at Herb Chambers Toyota of Auburn! We appreciate your business and hope to see you again in the future!

December 03, 2022

Alyssa did an excellent job taking care of this service! Tony is always an excellent mechanic! Highly recommend this dealership. Thank you Alyssa and Tony for taking care of my RAV4! Ten gold stars. More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony - mechanic
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Dec 05, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Sophie, We appreciate you taking the time to tell us about this experience! We're happy Alyssa and Tony helped you feel comfortable while your Toyota RAV4 was in our service center! Thank you for trusting us to provide five-star care! - Herb Chambers Toyota of Auburn

December 01, 2022

Service is always fast, thorough, and courteous. I will continue to lease there, service my car there, and recommend this dealership to others. Dat is a pleasure to work with. More

by Calmanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Tim Dalton in sales.
Report | Print
Dec 02, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your automotive needs! Dat & the rest of the team appreciate your support and look forward to your next visit!

November 28, 2022

My experience with Jim was professional, informative, expedient and friendly. I would recommend his assistance to anyone. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Herb Chambers Toyota of Auburn responded

It makes us so happy to hear this, Dan! Thank you for leaving Jim and Herb Chambers Toyota of Auburn this awesome five-star review!

November 28, 2022

Fast & friendly service. I was in and out in about 30 minutes, which made me very happy! More

by Dchapman9913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 29, 2022 -

Herb Chambers Toyota of Auburn responded

We appreciate you taking the time to leave us this fantastic five-star review! Our team is happy that your visit to our service center was a quick one and we look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

November 25, 2022

Friendly, professional, caring, cool even for my “walk” in for important service. It was correct choice. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
Report | Print
Nov 25, 2022 -

Karl responded

Approved

Nov 28, 2022 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear it, Karl! Thank you for being a Herb Chambers Toyota of Auburn customer!

November 18, 2022

The service provided was fantastic. Drove into the service bay using their automatic door system, was immediately greeted by a very friendly representative who explained I didn’t have More

by kendall.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Report | Print
Nov 18, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for your review, Kendall! We're honored that our team provided you with an excellent service appointment! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

November 15, 2022

They are so polite courteous and kind and they get you exactly what you're looking for More

by Kelliperrera29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Report | Print
Nov 16, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing this wonderful feedback! It's our privilege to serve you and we look forward to doing so again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

November 05, 2022

I was in for an oil change, which was done quickly and efficiently. Dat was very good to deal with. More

by mominbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for visiting Herb Chambers Toyota of Auburn! Dat & the team look forward to serving you again in the future!

October 31, 2022

Amy Did a great job scheduling and making sure all the work I need it was done More

by ANDYMAGLIONE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Durfee
Report | Print
Nov 02, 2022 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear this and can't wait to share it with Amy! Thanks for trusting Herb Chambers Toyota of Auburn with your business - we hope we can be of service again in the future!

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