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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,086 Reviews

1,086 Reviews of Herb Chambers Toyota of Auburn - Service Center

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October 19, 2024

Great and friendly service. I am very happy and definitely will return for more service in the future. More

by huynhlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear you had a great experience with us at Herb Chambers Toyota of Auburn! We look forward to welcoming you back for future services.

October 19, 2024

You are lucky to have a person like James branch working for you?He cares about the customers and. Getting the job done More

by Kevin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Herb Chambers Toyota of Auburn responded

Kevin, we're delighted to hear that James made such a positive impression on you at Herb Chambers Toyota of Auburn. Thank you for recognizing his dedication and care!

Oct 21, 2024 -

Kevin D responded

I mean every word that I said to you guys are very lucky

October 15, 2024

I enjoyed the experience here. It was a maintenance check where they did the necessary maintenance work. More

by kamoako195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Toyota of Auburn responded

Kamoako195, we're glad to hear you had a positive experience with the maintenance check at Herb Chambers Toyota of Auburn. Thanks for choosing us!

October 14, 2024

Great service area, clean, coffee, water snacks, good waiting time and I do not have to wait long for my veh More

by brianle7171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, we're delighted to hear you enjoyed the amenities and efficient service at Herb Chambers Toyota of Auburn. Thanks for sharing your experience with us!

October 13, 2024

Always a pleasure working with Alyssa. She is never pushy with car needs and always has a smile on her face and so nice. More

by ruppam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Alyssa consistently provides a pleasant experience at Herb Chambers Toyota of Auburn. Thank you for sharing your positive feedback!

October 11, 2024

I had my car serviced there today and the staff was great. We didn't have to wait long. More

by tracypage999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Herb Chambers Toyota of Auburn responded

This is great to hear, Tracy! Thank you for choosing Herb Chambers Toyota of Auburn!

October 10, 2024

Nice waiting area, coffee, etc. usually the wait time is reasonable but sometimes over shoots More

by vibhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for your review and feedback. We appreciate you trusting the Herb Chambers Toyota of Auburn team with your service needs and we look forward to seeing you again in the future. Take care!

October 10, 2024

The dealership is very good and the associates were very helpful and friendly at the time I had my car service. More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided helpful and friendly service during your visit. We look forward to serving you again in the future!

October 06, 2024

Experience at this dealership is determined by which service writer you get. Some are honest some not so much More

by Netdy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

September 26, 2024

The staff was incredibly helpful and knowledgeable. They clearly explained the work needed and provided a fair quote. I appreciated their transparency and attention to detail. The service was completed More

by laurajean08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided exceptional service and went the extra mile for you. Thanks for sharing your positive experience and please don't hesitate to reach out if we can assist you again in the future!

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