Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,137 Reviews of Herb Chambers Toyota of Auburn - Service Center
Even with appointment it was not well communicated when appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew whether I walked in or appt and inspection utility was down. Not sure if it went down just before my appointment or earlier again if any given chance about ahead of notification if it went down earlier would have avoided my 30 mins drive during office time and waited for an hour just to returned without anything , Usually it never happened in Toyota service center at north Attleboro where they have appointments sheet and keep me updated. Everyone plan and book slot just to make things done , it’s not walked in . After all returned home with no work done is big disappointment and waste of time. It would be helpful if I keep updated also representative can see what I have mentioned in during online service opt so that they can tell if it’s possible with my slot or not. More
12 month Toyota Care service was performed quickly. It was also easy to schedule service online. It was also easy to schedule service online. More
Great service! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! More
My service was clean, fast , and friendly. I was greeted and thanked for being a repeat customer. I was greeted and thanked for being a repeat customer. More
Having had multiple issues with my used Corolla, I was impressed with the courteous and focused attention to my issues. I left satisfied. impressed with the courteous and focused attention to my issues. I left satisfied. More
Everyone at the dealership has always been kind, courteous and helpful. I am impressed with every interaction I have had. courteous and helpful. I am impressed with every interaction I have had. More
15K mile service checkup went very quickly and was thorough. I received a detailed service report and was able to have any questions answered by the service person, Kevin. I was also very satisfied wi thorough. I received a detailed service report and was able to have any questions answered by the service person, Kevin. I was also very satisfied with the professionalism and friendliness of the service department. Kevin was very sure that I was aware of the work that was being performed and answered my questions tomy satisfaction. More
Good people,good thernichians,take good care of myRv4. finish on time and fast,excellent work finish on time and fast,excellent work More
Very friendly and met all my needs and answered all my questions and fast service. Awesome 👌. questions and fast service. Awesome 👌. More
I brought my RAV4 for routine maintenance. And Dat recommended that I should consider having other services done for my car. There were unexpected issues, and I was not ready. However, Dat was And Dat recommended that I should consider having other services done for my car. There were unexpected issues, and I was not ready. However, Dat was helpful to find the alternative options helping me. Not sure if I had done those services for my car today, had I not seen Dat. I'm grateful to Dat and the technician for their effort and expertise. Thank you, Dat and the Technician for excellent job! Carlos. More