Herb Chambers Toyota of Auburn - Service Center

Jim in the service department called me to let me know what they found wrong with my 2018 Tacoma. He took the time to explain what was going to be done to make the repairs. When repairs were completed h what they found wrong with my 2018 Tacoma. He took the time to explain what was going to be done to make the repairs. When repairs were completed he called again to update me. Before we hung up I thanked Jim for the time he spent talking to me. You don’t see this kind of commitment too much anymore. More

Went there yesterday and met the nicest and most knowledgeable person ever. I will definitely go back and highly recommend Jeff Krasner. knowledgeable person ever. I will definitely go back and highly recommend Jeff Krasner. More

James and the service team at Herb Chambers Toyota of Auburn exceeded my expectations once again. They quickly diagnosed and repaired my 2017 Toyota RAV4, including finding a problem that I didn’t know Auburn exceeded my expectations once again. They quickly diagnosed and repaired my 2017 Toyota RAV4, including finding a problem that I didn’t know I had; so that it ran like it was brand new again. Needless to say James and the service team continue to impress me! Thank you for always going the extra mile! More

I helped a friend with a paint issue with her 2011 RAV4 Limited. The roof showed issues with the roof where the paint chipped/peeled. There was a recall on the paint used when the vehicle was built. I d Limited. The roof showed issues with the roof where the paint chipped/peeled. There was a recall on the paint used when the vehicle was built. I drove it to herb Chambers Toyota in Auburn and met with Alyssa Moran one of the Service Advisors. I explained the issue at hand and she took it from there from start to finish. She was extremely polite and professional. She explained the entire process and even gave me a timeline for approval from Toyota. Within a week she followed up and contacted me directly and scheduled the vehicle to be repaired. Alyssa kept me informed from the time the vehicle was checked in to the time I received the car back. Not only was the damaged area repaired like new but it even was cleaned inside and out. Alyssa was excellent! This was a no cost repair. She was polite and professional and showed great attention to detail! Many people could take a lesson in customer service from Alyssa at Herb Chambers of Toyota in Auburn. More

Dat is very professional and very helpful. He helped me out when I pulled up all the way toward the end! Thank you Dat He helped me out when I pulled up all the way toward the end! Thank you Dat More

Larry was very helpful and professional! He even offered to pull my car up so I don’t slip He even offered to pull my car up so I don’t slip More

It’s a car dealership. Expensive, but certain repairs should be done at the dealer. Expensive, but certain repairs should be done at the dealer. More

Quick in and out. ..service rep was great and not pushy. Cost are a little step and will need to compare going forward ..service rep was great and not pushy. Cost are a little step and will need to compare going forward More

Excellent service The service was prompt & professional. The representative was knowledgeable and polite and addressed all of my needs The representative was knowledgeable and polite and addressed all of my needs More

Top notch dealership. Alyssa in Service was great to work with. Service staff all great. Cashier was most kind. Loved working with Marque Hoenig during my purchase - a Alyssa in Service was great to work with. Service staff all great. Cashier was most kind. Loved working with Marque Hoenig during my purchase - a super person. Dan Bortolussi is simply the best all around. More