Herb Chambers Toyota of Auburn - Service Center

As a long time customer this professional service is what we expectAnd what we receive. Great people make for a great experience we expectAnd what we receive. Great people make for a great experience More

Service replaced caliper that ended up being faulty. Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining that the caliper is working properly and they couldn’t, caliper is not functioning properly and they refuse to show me. Service did not drive the vehicle to test it and claimed there was no issue I “just needed brakes”. Bringing it back to our regular mechanic to fix their mistake as we had brakes done recently. Nothing but problems with this dealership. Avoid if you can More

I always have a good service experience. The staff is friendly and courteous. I am a long time customer. The staff is friendly and courteous. I am a long time customer. More

Jim was great! The shop was busy when I came in without an appointment and he was able to get me to service my vehicle. The shop was busy when I came in without an appointment and he was able to get me to service my vehicle. More

Awesome people to work with. Always been satisfied with the work. Would recommend this dealer to anyone Always been satisfied with the work. Would recommend this dealer to anyone More

Great customer service , I didn’t know what ales the car need to be update and James with his knowledge got me what I need , on the perfect time on that day need to be update and James with his knowledge got me what I need , on the perfect time on that day More

Transparency . I had a 10 k service done tire rotation and oil change . I doubt if anything was done on the tires still went home with the tire pressure light on I had a 10 k service done tire rotation and oil change . I doubt if anything was done on the tires still went home with the tire pressure light on ! So disappointing. More

Needed to have an overdue on my Ford Escape. Jim got all the info he needed about my vehicle so he could order the appropriate parts to do the service. He was very kind and caring. Plus the deal Jim got all the info he needed about my vehicle so he could order the appropriate parts to do the service. He was very kind and caring. Plus the dealership was handicap accessible since I'm disabled. A+!!! More

Was amazing Very good service, fast and polite and with good communication skills Thanks a bunch good communication skills Thanks a bunch More

It was my first experience all employee are very nice . i must appreciate dat he was very friendly and cooperative.i recommend this place i must appreciate dat he was very friendly and cooperative.i recommend this place More