Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,038 Reviews of Herb Chambers Toyota of Auburn - Service Center
As with all service experiences at dealers, it comes down to the service writer, and James Banach was terrific. I was towed off the highway and initially, it was a little difficult to get someone’s attention to the service writer, and James Banach was terrific. I was towed off the highway and initially, it was a little difficult to get someone’s attention beyond the cashier but once I got this guy’s attention, things could not have gone better. More
Always a great experience when dealing with Jim Banach. It's a very clean environment and handicap accessible! It's a very clean environment and handicap accessible! More
Very helpful in solving the issue I was having with my vehicle. Very informative in explaining and resolving problem. vehicle. Very informative in explaining and resolving problem. More
Herb Chambers of Auburn has always treated me very fairly and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recomme and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recommend Herb Chambers of Auburn ! More
the service department was great. The doors opened right on time and. everything went smoothly and right on time. The doors opened right on time and. everything went smoothly and right on time. More
Although they did not have the part in stock for my appointment they kindly loaned me a truck for the night and picked up the repairs the next day. appointment they kindly loaned me a truck for the night and picked up the repairs the next day. More
Always pleasant when you arrive. Wait time for someone to help is alway with in 5 mins. Service is great they explained what they are going to do and also the recommendation is also Wait time for someone to help is alway with in 5 mins. Service is great they explained what they are going to do and also the recommendation is also explaining. More
A customer truly gets a clear picture of what needs to be done now, what's recommended for the next visit, and the cost of the day's maintenance ahead of time. I also appreciated Alyssa's explanation of why done now, what's recommended for the next visit, and the cost of the day's maintenance ahead of time. I also appreciated Alyssa's explanation of why my Highlander had developed a "shimmy" at higher speeds...and she was right! The replacement of my worn tires made all the difference...and laid my worries to rest. Thank you for providing such comfortable and accommodating seating and work desks for those of us who wish to use the waiting time efficiently. The spacious areas and ultra-clean restrooms certainly serve to emphasize the courtesy and thoughtfulness that Herb Chambers provides for his customers. Thank you! More