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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,038 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,038 Reviews of Herb Chambers Toyota of Auburn - Service Center
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January 04, 2023
Herb chambers of auburn is a great dealership . Great service , great people and I would recommend. Great service , great people and I would recommend. More
by BritNicole33
Employees Worked With
Other Employees :
Cole Leblanc , Tomi Tsitsos, Stephane Jovin, Dylan Hoang, Vu Nguyen, Timothy Nguyen
December 29, 2022
They took care of my vehicle in a very reasonable amount of time. Very happy customer here. of time. Very happy customer here. More
by Jsamedward
Employees Worked With
December 29, 2022
All aspects of toyota of auburn are excellent. I leased my car from this dealership with great confidence in getting a great price. It doesn't stop there. I only take my car for maintenance and I leased my car from this dealership with great confidence in getting a great price. It doesn't stop there. I only take my car for maintenance and repairs here as well. It is a little out of the way, but well worth it. From being greeted by Matt, always great catching up with him. To how Kevin and the rest of the crew handles getting information to uou about what is happening or what needs to happen. The man at the top, Jeff, keeps the service area moving, clean, and professional. My maintenance service was really quick today, maybe 30 minutes. That is from drop off to in the car driving away. I appreciate the thoughtfulness of the entire group with considering weather and allowing me to not leave the building to get in my car to drive away, really top service. Thank you all. More
by Ellismar11
Employees Worked With
Other Employees :
Matt, Kevin, Cameron Irvine
December 26, 2022
I went and got an oil change at the dealership and everything went ok until my next oil change. I decided to do it myself and found they had put the oil filter cap on so tight I cannot get it off. The everything went ok until my next oil change. I decided to do it myself and found they had put the oil filter cap on so tight I cannot get it off. The plastic filter cap is breaking apart and hasn’t budged at all. Now I’m stuck with no vehicle and out of work until I somehow find a way to get it off. More
by Kevinw
Employees Worked With
December 25, 2022
I go to Herb Chambers Toyota to have service done on my 2010 Toyota Venza and love it. They always do a great job and are done in a timely manner. I’ve dealt with Dat Brain Le on multiple occasions as a se 2010 Toyota Venza and love it. They always do a great job and are done in a timely manner. I’ve dealt with Dat Brain Le on multiple occasions as a service advisor and would highly recommend him. More
by Tientran28
Employees Worked With
December 22, 2022
My entire experience with this dealership has been terrible. From the time I have leased my vehicle to this last service, they are not a customer friendly place. They are very obvious that customer se terrible. From the time I have leased my vehicle to this last service, they are not a customer friendly place. They are very obvious that customer service and care and building repeat business is not important to them. As for this last service, I requested them to do the toyota recommended 50k mile service and instead they only changed the oil and did a rotation and balance of the tires. That 50k service has a lot more to it than that. They also tried to make me pay for gas in a loaner vehicle that I planned not to use but they broke my truck and couldn't have it fixed the same day so I had no choice but to use a loaner car. I'm so disappointed by this dealership. More
by Disappointed
Employees Worked With
December 22, 2022
xxxxxxxx won’t honor the replacement of my damaged wheels because of some xx fine print In the warranty stating that if the tire doesn’t leak no replacement even when my wheels are no good and bent thanks fo because of some xx fine print In the warranty stating that if the tire doesn’t leak no replacement even when my wheels are no good and bent thanks for nothing Herb Chambers never buy a car from these people or any other Toyota dealer unless u get what u pay for and deserve cause I sure as xxxx did not More
by uriano
Employees Worked With
December 22, 2022
Alyssa is always so friendly and prompt to greet me when I pull in for regular maintenance on my Highlander. She addresses my needs and makes sure that my service is done in a timely manner. I would highly I pull in for regular maintenance on my Highlander. She addresses my needs and makes sure that my service is done in a timely manner. I would highly recommend servicing your vehicle here. More
by roche.lauren68
Employees Worked With
December 21, 2022
Jim in the service department called me to let me know what they found wrong with my 2018 Tacoma. He took the time to explain what was going to be done to make the repairs. When repairs were completed h what they found wrong with my 2018 Tacoma. He took the time to explain what was going to be done to make the repairs. When repairs were completed he called again to update me. Before we hung up I thanked Jim for the time he spent talking to me. You don’t see this kind of commitment too much anymore. More
by Debbie d
Employees Worked With
December 20, 2022
Went there yesterday and met the nicest and most knowledgeable person ever. I will definitely go back and highly recommend Jeff Krasner. knowledgeable person ever. I will definitely go back and highly recommend Jeff Krasner. More
by levins.carol
Employees Worked With
