Herb Chambers Toyota of Auburn - Service Center

I showed up about 10 minutes early but they took me immediately and for what they did it was done in just over an hour very happy immediately and for what they did it was done in just over an hour very happy More

Alyssa was very helpful, professional and knowledgeable. Simply fantastic customer service. Thank you very much Simply fantastic customer service. Thank you very much More

This was our second service experience at this dealer. First experience was great start to finish! Our second service call today was unquestionably the worst experience we have ever experienced. The ser First experience was great start to finish! Our second service call today was unquestionably the worst experience we have ever experienced. The service agent was absolutely condescending from the moment I came in. It took us longer to drive there than it did for them to allegedly diagnosing the issue with our navigation system. I was told that they could not reproduce the issue, that the clock was set in the wrong time zone and that it was probably the brand new apple charger. First of all we are in our late fifties & early sixties, both with college degrees and masters. I am confident not only do we know how to set a clock but also know what time zone we are in. I called when I got home to inform them the issue was not resolved and asked for a callback from the service manager which we never received. Herb Chambers will NOT be servicing our vehicle again. We will be taking to another dealer. Their service advisor should be removed from that position. She does NOT belong in that position! More

Always treated respectfully and professionally. Service maintenance discussed up front, detailing what maintenance is covered and which is considered optional. Service maintenance discussed up front, detailing what maintenance is covered and which is considered optional. More

First time at herb since I bought the car! Prompt and efficient service! No complaints Prompt and efficient service! No complaints More

Service techs always a pleasure to work with. Friendly and efficient. Tried a different dealership once and came running back Friendly and efficient. Tried a different dealership once and came running back More

I was very pleased with the service. The service writer that I had was wonderful. The service writer that I had was wonderful. More

They are nice people, they take good care of my car. I like to go there. I like to go there. More

I find the service fantastic. .I always am able to make an appointment usually any time and date. They ae so accomodatimg. I usually work with Alyssa and she is super!! .I always am able to make an appointment usually any time and date. They ae so accomodatimg. I usually work with Alyssa and she is super!! More

Quick service very courteous and convenient. A nice waiting area I would go there again A nice waiting area I would go there again More