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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,037 Reviews

1,037 Reviews of Herb Chambers Toyota of Auburn - Service Center

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August 15, 2023

Herb Chambers Toyota of Auburn stands out, and Juljan Imeraj is a big reason why. When you meet Juljan, you instantly know you're in good hands. He knows his stuff, really listens to you, and goes the ex More

by EdLe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Herb Chambers Toyota of Auburn responded

Ed, we're delighted to know that Juljan provided you with top-notch service at Herb Chambers Toyota of Auburn. We appreciate your kind words and recommendation!

August 14, 2023

Kevin was very helpful in getting me a complimentary oil change and inspection. No unwanted pressure to pay for other services. Recommended. More

by DWoodacre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that Kevin was able to assist you with your oil change and inspection at Herb Chambers Toyota of Auburn. We always aim for a pressure-free environment, so it's great to see we hit the mark! Thanks for recommending us!

August 10, 2023

Very Friendly and helpful. Love the service. Would definitely go back to him for help More

by c.rivera.sierra04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're delighted to hear that our team provided you with great service during your visit to Herb Chambers Toyota of Auburn! We appreciate your support and see you again! Have a great ride!

August 05, 2023

Drove my vehicle few days ago for an state inspection. My sticker was done in 20 minutes. Very satisfied with service. Julian was great. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Ed, we're glad to know your state inspection went smoothly and quickly with Julian at Herb Chambers Toyota of Auburn. Julian's work ethic is exemplary! Thanks for sharing your experience!

August 05, 2023

Julian provided excellent service. Had no appointment and my service was done in less than 1 hours. Thank you very much Julian. More

by Arjandoraci30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your excellent service experience with Julian at Herb Chambers Toyota of Auburn! We'll see you next time! Have a great ride!

August 04, 2023

Friendly, knowledgeable. Keeps you posted on what car needs. Makes suggestions. Great service. Very honest employees More

by munchmr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 07, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great experience with our team at Herb Chambers Toyota of Auburn! We always aim for transparency and top-notch service. Thanks for the positive feedback, we appreciate it!

August 01, 2023

Just took my Toyota Corolla Cross in for its first routine maintenance. Excellent service. Quick and efficient. More

by Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Teri, we're glad to know your first maintenance visit with us at Herb Chambers Toyota of Auburn was quick and efficient. Thanks for trusting us with your Toyota Corolla Cross!

July 31, 2023

Julian and Mikel are great at their jobs! Very professional, responsive, customer focused. Highly recommend them both More

by Kkosovrasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're delighted to hear that Julian and Mikel provided you with a great experience at Herb Chambers Toyota of Auburn. We appreciate your recommendation and see you again. Safe travels in your new vehicle!

July 29, 2023

I think waiting an hour and 20 minutes for an oil change is ridiculous, especially when I had an appointment. What is the purpose of making an appointment when my car wasn’t even looked at for such a long t More

by Lcant282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

I'm sorry to learn about your recent experience with us. We understand how valuable time can be and apologize for the inconvenience this caused. If you're open to discussing this further, please reach out directly at your earliest convenience - Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 29, 2023

As always it great It’s a very nice place to bring my truck. Thank you very much for excellent service More

by Johnecoughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marque
Aug 02, 2023 -

Herb Chambers Toyota of Auburn responded

Hey John, Thank you for the 5-star rating! We're happy to hear that you had a great experience at Herb Chambers Toyota of Auburn. We'll see you again!

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