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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,037 Reviews

1,037 Reviews of Herb Chambers Toyota of Auburn - Service Center

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August 29, 2023

Courteous and to the point on what work should be done Completed work in a timely manner More

by Pauljkz1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

August 28, 2023

Herb Chambers Auburn has a professional staff that always looks to make their customers at ease with the work they do. It is a comfortable setting to wait in as well. More

by djgoodnow701040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know you found our staff professional and the environment comfortable at Herb Chambers Toyota of Auburn. We always aim for customer satisfaction, so your feedback is much appreciated! Hope to serve you again soon.

August 26, 2023

They welcome walk ins, serving time was less than expected wait time. Service advisor was friendly. More

by kk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for saying such nice things about our team! We look forward to seeing you again at Herb Chambers Toyota of Auburn!

August 21, 2023

Juljan was very helpful from setting appointment to communicating with the vendor to make sure everything was coordinated More

by Klidonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juljan and Jeff K
Aug 22, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Klidonde, we're happy to hear Juljan was able to assist you effectively at Herb Chambers Toyota of Auburn. We appreciate your feedback and hope everything continues running smoothly! Safe travels!

August 19, 2023

Always great service and they are very helpful in explaining what service is needed with my car. James has been particularly helpful and always remembers me, which adds to the customer experience. More

by Jules Quinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Jules, it's great to hear that James and our team at Herb Chambers Toyota of Auburn have consistently provided you with excellent service. We appreciate your feedback and see you next time! Safe travels!

August 19, 2023

It was great to work with him knowledgeable about his job it a pleasure to deal with More

by macdoozer0691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad we could help! Thank you for rating us five stars! - Herb Chambers Toyota of Auburn

Aug 22, 2023 -

macdoozer0691 responded

Your welcome

August 19, 2023

Jim was very helpful and explained everything and how much it would cost.while there I asked if was covered by the extended warranty that I purchased when I bought y rav4 in 2016 then Jim said it was can More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Toyota of Auburn responded

Steve, it's great to know that Jim was helpful during your visit at Herb Chambers Toyota of Auburn. We're sorry for any confusion about the warranty and appreciate your understanding as we resolved this issue. Thanks for sharing!

August 19, 2023

I want to take this opportunity to thank Julian and the Toyota technicians for everything they did to my truck. This was my first time at Herb Chambers Toyota of Auburn and I was very impressed with this d More

by ericgonzalez19991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that Julian and our technicians made a great impression during your first visit to Herb Chambers Toyota of Auburn. We appreciate the feedback, and look forward to seeing you again for your 20k mile service!

August 18, 2023

My husband took our truck to have routine service yesterday, and once again Juljan didn’t disappoint us. He went above and beyond to make sure that everything was taken care of as we needed and extra More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that Juljan and our team at Herb Chambers Toyota of Auburn have consistently provided you with excellent service. It's wonderful to see your appreciation for their hard work, dedication, and friendly demeanor! We'll be sure to pass along your kind words. Thanks again for choosing us!

August 16, 2023

The service was quick and the service writer was friendly and efficient. Comfortable waiting area. More

by Pstarkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your prompt service experience with our team at Herb Chambers Toyota of Auburn! We'll see you next time! Have a great day!

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