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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,092 Reviews

1,092 Reviews of Herb Chambers Toyota of Auburn - Service Center

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November 23, 2023

Excellent and Courteous Customer Service. Work completed as expected and reasonably priced. Highly recommend this all your vehicle service and repair needs. More

by warnerwtbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Warner! We appreciate your recommendation and are glad to know you had a positive experience with our team at Herb Chambers Toyota of Auburn. We're here for all your vehicle service needs!

November 23, 2023

Thank you very much Julian Imeraj. You are the reason I bring my vehicle at Herb Chambers. You have a golden heart. Thank you again More

by ericgonzalez19991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Eric! We're so glad to know that Julian has made your visits to Herb Chambers Toyota of Auburn a great experience. Your kind words are much appreciated, and we look forward to seeing you again!

November 18, 2023

Very friendly and understanding of the issue that I had nothing out of my pocket. I didn't have appt and got service and treated with understanding. I was a little scared about my car going to side. And I More

by Angiejust95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon also check up on us. My guy that got me the car in sept.
Nov 20, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're thrilled to hear that our Herb Chambers Toyota of Auburn team took such wonderful care of you & your family during your visit. Please don't hesitate to reach out if we can be of service again in the future!

November 17, 2023

Juljan Imeraj was very informative, kind, and helpful. He made sure to answer all my questions honestly and in a way that was easy for me to understand what they found while doing routine inspection of th More

by Michael Nikiforakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Vilayvanh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Heineman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a positive experience with our team at Herb Chambers Toyota of Auburn. It's great to see that Juljan was able to provide clear and helpful information during your visit. We appreciate the feedback!

November 17, 2023

The employees are very attentive, friendly and very helpful. Especially, the service advisors and technicians are knowledgeable and honest. More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team at Herb Chambers Toyota of Auburn! We strive for honesty and top-notch service! Safe travels!

November 17, 2023

The dealer has good personel who are very knowledgeable about the service that is needed to keep my vehicle running smoothly More

by dudeka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know our team at Herb Chambers Toyota of Auburn was able to provide you with the knowledgeable service needed for your vehicle. Thanks for sharing this positive feedback!

November 16, 2023

Excellent service Very nice people thank very much for the service I like to recommend to others More

by Ania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Ania! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Toyota of Auburn! We appreciate it!

November 15, 2023

Service was good. Wait time was too long. Overall was ok. Wait time needs work. More

by 7debbiemcgee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

November 15, 2023

Excellent service with a friendly attitude. They don’t pressure you into unnecessary work or parts. More

by Leb69ma
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're pleased to hear that you experienced excellent service with a friendly attitude during your visit. We look forward to serving you again! Have a great ride!- The Herb Chambers Toyota of Auburn Team

November 14, 2023

I fell that we should not have been charged for new tire. We purchased a warranty on tires when we purchased the car. I wasn't there when the service was performed. More

by thegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasn't there
Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and understand the concern about the tire charge. At Herb Chambers Toyota of Auburn, we strive to ensure all warranty details are clear. We'd like to look into this for you - please reach out so we can address any misunderstandings together!

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