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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,137 Reviews

1,137 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 02, 2025

Service advisor evin Kobel provides me with clean, fast, friendly service consistently everytime..He's the reason why my friends and family purchases cars at this dealership. More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers Toyota of Auburn responded

Rav 4, we're delighted to hear that Evin consistently provides you with excellent service at Herb Chambers Toyota of Auburn. Thank you for your continued support and for recommending us to your friends and family!

April 01, 2025

Happyv about my service today Jim Banach always explains things and takes the time to show his care More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers Toyota of Auburn responded

We're happy to hear Jim always takes such great care of you, Sue! Thanks for being a Herb Chambers Toyota of Auburn customer. We look forward to seeing you next time!

March 30, 2025

Top notch service center, Customer service is unmatched. Beautiful Facility. I must stop for all your Toyota needs🙌 More

by emon421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the glowing review! We're delighted to hear that our service and facility at Herb Chambers Toyota of Auburn met your expectations. We look forward to serving all your future Toyota needs!

March 25, 2025

Great experience with Herb Chambers Toyota, Auburn service division. Especially James Banach. They covered at zero charge a large repair that they had done two years prior that didn’t hold. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Herb Chambers Toyota of Auburn responded

Mike, we're delighted to hear that James and the Herb Chambers Toyota of Auburn service team took great care of you! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

March 25, 2025

very attentive and have good communication, they look carefully at what needs to be checked in the car More

by jhonatamara-leite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Herb Chambers Toyota of Auburn responded

Jhonatamara-leite, we're delighted to hear that our team at Herb Chambers Toyota of Auburn provided attentive service and clear communication. Thank you for sharing your experience with us!

March 21, 2025

Alyssa Moran is an excellent service representative. She solves problems well. Always works for best customer experience. More

by Meunier, Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Herb Chambers Toyota of Auburn responded

Robert, we're delighted to hear that Alyssa provided you with such excellent service at Herb Chambers Toyota of Auburn. Thank you for sharing your experience!

March 04, 2025

I’m a new customer at Herb Chambers and I’m very impressed with the service. Got an appointment right away and the wait was very comfortable. They showed me a video of the issue and got it fixed rig More

by cgmonet22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your first experience with Herb Chambers Toyota of Auburn was impressive and informative! It's great to know our team provided a comfortable visit and helpful insights. Thank you for choosing us, we look forward to assisting you in the future!

March 03, 2025

Everything worked out Perry. Excellent service and interactions . The outcome was exactly what was expected More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Toyota of Auburn responded

Glenn, we're delighted to hear that everything met your expectations at Herb Chambers Toyota of Auburn. Thank you for sharing your experience with us!

March 02, 2025

Service department treated me very well! In and out in no time. Alyssa was prior and courteous. More

by jthack88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Herb Chambers Toyota of Auburn! Alyssa & the team appreciate your positive feedback and look forward to serving you again in the future!

March 02, 2025

It’s easy to make an online appointment, and I appreciate the reminder text. I am always greeted promptly and advised of services my car may need along with estimates Honestly, I can get maintenance comple More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Herb Chambers Toyota of Auburn responded

Mari, thank you for sharing your experience with us. While we're glad to hear about the positive aspects of our service. Your safety is important to us, and we'd like the opportunity to address these issues further if you're willing. Please feel free to reach out anytime. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com