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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,086 Reviews

1,086 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 11, 2024

Our dealer of choice. We have found James knowledgeable and a good listener. The mechanics usually capable. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, thank you for choosing Herb Chambers Toyota of Auburn as your go-to dealership! We're glad to hear that James and our mechanics have met your expectations. We look forward to serving you again in the future!

December 09, 2024

Great customer service every time I go. People are nice and understanding. Recommend for sure. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you, John! We look forward to seeing you again!

December 08, 2024

A little early for a 15K service and was promptly and courteously dispatched. Out the door in 45 mins. Past service appointment have not been as quick.for understandable reasons. This is a milestone. Sho More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your recent service visit at Herb Chambers Toyota of Auburn was efficient and pleasant! It sounds like Saturday mornings might be the perfect time for you. Thanks for sharing your experience with us!

December 07, 2024

Excellent team. I stopped in when my “Service Required” message appeared. Came back for my appointment to find that there was no service required- my car had not bee More

by dodyklein58
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn. We're sorry to hear about the inconvenience but glad our team was able to assist you efficiently. We appreciate your understanding and look forward to serving you better in the future!

December 07, 2024

I had my 15k maintenance done plus synthetic oil. It was a busy Saturday morning and my advisor (the only one this morning) had everything done in a timely manner. Excellent service. More

by mikeboylan193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Mike, we're delighted to hear that your maintenance visit went smoothly at Herb Chambers Toyota of Auburn. Thank you for the kind words about our service team!

December 06, 2024

The Service Dept. Took me right in at my appt time and returned the car to me as promised. Kevin the Service rep. Was on the ball. Thank you Kevin!! More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Rico, we're great to hear that Kevin and the Service Department at Herb Chambers Toyota of Auburn took such good care of you. We look forward to serving you again! Have a great ride!

December 04, 2024

Great service as always. Alyssa is the best. In and out in a timely manner Thank you More

by Jkespo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Toyota of Auburn responded

This is great to hear! Thank you for coming to see us! - Herb Chambers Toyota of Auburn

December 04, 2024

Busy but always friendly and considerate with Tina at service. Comfortable waiting area. Very convenient More

by Pshaw28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Tina and the team at Herb Chambers Toyota of Auburn provided you with friendly service in a comfortable setting. Thank you for sharing your experience, we appreciate it!

December 04, 2024

I am so pleased with the service advisor Dat. He was so polite and helpful to us. I love the service department at herb chambers and would highly recommend them for all your car needs. More

by donna06255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with Dat and the service department at Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided helpful and polite service. We appreciate your recommendation!

December 03, 2024

Clear information about my car, he explained the condition of my car, he knew everything. Good Job 👏👏💕 More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers Toyota of Auburn responded

Louis, we're delighted to hear that you received clear and thorough information about your car at Herb Chambers Toyota of Auburn. Thank you for the kind words!