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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,002 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,002 Reviews of Herb Chambers Toyota of Auburn - Service Center
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October 25, 2023
Excellent experience was very pleased with service and was pleased with attention I received there was pleased with attention I received there More
by evansf3
Employees Worked With
Helpful October 25, 2023
Convenient location & helpful & well informed staff. I was pleased with the timeliness of the service. The waiting area was clean & comfortable. I was pleased with the timeliness of the service. The waiting area was clean & comfortable. More
by jbp
Employees Worked With
October 24, 2023
I had stopped in at the last minute because of a flat tire and was treated very promptly and professionally. tire and was treated very promptly and professionally. More
by TK
Employees Worked With
October 20, 2023
Herb Chambers is unbelievable. The only good thing that they did for me was find my drivers side front window. They should have had it installed yesterday but I was told and I have The only good thing that they did for me was find my drivers side front window. They should have had it installed yesterday but I was told and I have in my paperwork from them that the clip on the regulator was broken and that I needed to spend an additional $200 in parts only to get the regulator. They of course did not have this in stock so I drove three hours south for literally no reason at all, only to get the window that needed to be replaced. Fast forward 24 hours later now I’m down in Merrimack NH - which is about an hour drive south from my house - and I’m getting everything fixed cause I had the regulator ordered last night and picked it up this morning, took additional time off from work, etc. only to find that the regulator was perfectly fine. the original regulator was fine and I did not need to spend the additional money, additional money in gas , and additional time off of work. I will never recommend Herb Chambers of Auburn MA dealership to anybody and I will be contacting the manager for a refund of at a minimum the labor that I was charged for them to lie straight to my face. Trying to sympathize with me, etc. a bunch of fake phonies. More
by Kate Marcotte
Employees Worked With
Jennifer Anders and no idea who the service tech was
October 14, 2023
I had an excellent experience on my visit at Herb Chambers Toyota of Auburn. Excellent service! Julian and Tomi have excellent communication skills and kept me updated for everything that my car need Chambers Toyota of Auburn. Excellent service! Julian and Tomi have excellent communication skills and kept me updated for everything that my car needs for service. More
by Ilir C
October 13, 2023
Alyssa was so very helpful throughout this process. It did take time to get my truck back, but at no fault of hers. Thank you Alyssa and Jeff. It did take time to get my truck back, but at no fault of hers. Thank you Alyssa and Jeff. More
by rainman369_1999
Employees Worked With
October 12, 2023
Awesome service as always will alysia and etc. I recommend them to anyone needing a dealership. I recommend them to anyone needing a dealership. More
by PB1959
Employees Worked With
October 12, 2023
Brought my vehicle in for service late afternoon. After inspection I was told it would take 3 to 4 hours. They actually drove me to my home, which is a distance of approximately 25 miles. Service After inspection I was told it would take 3 to 4 hours. They actually drove me to my home, which is a distance of approximately 25 miles. Service personnel phoned me later that evening to let me know my vehicle was ready. Excellent service!! Thank you! More
by ketolas
Employees Worked With
October 12, 2023
I normally will leave a 5 star review for the excellent service I have with your dealership but unfortunately, I need to leave a 3 star review and the only reason why it isn’t lower is due to how amazing y service I have with your dealership but unfortunately, I need to leave a 3 star review and the only reason why it isn’t lower is due to how amazing your service advisor was for me. While leaving the dealership after my car was serviced it was running very rough while on the highway and the engine had difficulty trying to accelerate while driving. Because I was concerned about my car’s engine, I pulled over off the highway and came to discover that my engine air filter box was not put back together causing my engine to not perform properly. After closing the lid and properly putting my filter back into its correct placement and reconnecting the plugs that hold the wiring near the engine air filter housing, my car was able to drive normal after that. Again, though I am very happy with my service advisor and his help, I was very displeased with how my engine air filter was not put back together properly. More
by Ryan64
Employees Worked With
October 11, 2023
Don’t come here for any services. They will up charge without any detailed explanation. They will up charge without any detailed explanation. More
by JasonK
Employees Worked With
