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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,087 Reviews

1,087 Reviews of Herb Chambers Toyota of Auburn - Service Center

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February 24, 2024

Juljan was so nice and helpful. Explains everything. Understanding. Very knowledgeable. Happy I meet juljan for my service. I will sure to make an appointment and request juljan as More

by Xlindan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that you had a positive experience with Juljan at Herb Chambers Toyota of Auburn. It's great to see how much you appreciated his knowledge and understanding approach. We look forward to seeing you for your next appointment!

February 22, 2024

Absolutely amazing service. Friendly staff… and they have coffee AND APPLES!! Waiting area is immaculate. My first visit for service and it was a pleasant experience. Thank y More

by Clouseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know you enjoyed your first service visit at Herb Chambers Toyota of Auburn. Thanks for appreciating our friendly staff and amenities! We look forward to seeing you again in the future!

February 20, 2024

Jennifer from Herb Chamber Toyota of Auburn was so nice and helpful. The staff is very professional and kind. They make you feel at home there. I highly recommend them for all your car needs. More

by donna06255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 20, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Donna, we're delighted to know that Jennifer and our team at Herb Chambers Toyota of Auburn made you feel right at home! We appreciate your recommendation and see you again! Safe travels!

February 20, 2024

Dealer was professional and respectful in the way they took care of manufacture warranteed servicing on my car. More

by michaelklimowicz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Herb Chambers Toyota of Auburn responded

Michael, we're glad to know that our team at Herb Chambers Toyota of Auburn was able to provide you with professional service experience. Thanks for sharing your experience! Safe travels!

February 17, 2024

I have been leasing for Herb Chambers for 6 years, Today was the only time I was treated subpar. I was told that my brake pads needed immediate attention, and the actual report said "may require future atte More

by abigailbaggarly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Anders
Feb 26, 2024 -

Herb Chambers Toyota of Auburn responded

Abigail, we are concerned about what you shared in this review and would like the opportunity to discuss it with you in detail. We appreciate your willingness to work with our service director to help find a resolution. If you wish to connect with me directly, I would be happy to speak with you. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 16, 2024

I always have a pleasant time bringing my vehicle in for service at Herb Chambers Toyotas. All the staff are great and friendly especially Julian and Mikel who have been beyond helpful! More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

Natalia, we're so glad to know that Julian and Mikel have been helpful during your visits to Herb Chambers Toyota of Auburn. Thanks for the positive feedback!

February 15, 2024

It’s always good to have Toyota cars serviced at the Toyota dealership. James is also a very thorough repair agent and explains all of the details of things that need attention. I have an Oder Toyota an More

by Liberty Gibbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and are glad to know that James has been helpful in explaining the details of your car's needs. We understand concerns about costs, especially for older models - we'll certainly take note of your suggestion regarding a senior citizen discount! Thanks for choosing Herb Chambers Toyota of Auburn.

February 15, 2024

The customer service provides friendly and professional service, The service department does a thorough maintenance during the time promised @ 1 hour. More

by grssgld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know our team at Herb Chambers Toyota of Auburn provided you with friendly and professional service. Thank you for your feedback on the efficiency of our service department! Drive safely!

February 13, 2024

Great service. , They done my oil change and tire rotation very quickly. Also the customer service is wonderful More

by sarwat_basha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great service experience with our service team at Herb Chambers Toyota of Auburn! Thanks for the positive feedback! We'll see you next time. Safe travels!

February 10, 2024

Always been excellent. Bought 3 cars from here. Had some difficulty when purchasing the Toyota Tundra Truck. Would not cut a deal so paid cash and did not buy any vehicles More

by Mdimasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you've had positive experiences with our service department at Herb Chambers Toyota of Auburn. We appreciate your feedback and hope to continue serving you in the future!

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