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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,087 Reviews

1,087 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 03, 2024

Everything was great! Best experience I’ve had in a dealership - super quick! Will definitely be coming here for all of my future services. More

by emily.nixon1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know you had a great experience at Herb Chambers Toyota of Auburn! We look forward to assisting with all your future services. Thanks for the review and see you next time!

April 03, 2024

Always have a great experience at herb chambers Toyota or Auburn. Quick and friendly service! More

by BritNicole33
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Herb Chambers Toyota of Auburn responded

Nicole, We're glad you had a five-star visit to Herb Chambers Toyota of Auburn! Thank you for being part of our family!

March 29, 2024

Service was very excellant. the employee who helped me was nice. I would come back again. More

by pom koo
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Herb Chambers Toyota of Auburn responded

HI Pom Koo! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us and that our employee was able to assist you effectively at Herb Chambers Toyota of Auburn. We truly appreciate your feedback and look forward to welcoming you back again soon! If you have any further questions or need assistance, please don't hesitate to reach out.

March 29, 2024

I was greeted by Jim within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained w More

by Jerry A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jerry A responded

Herb Chambers Toyota of Auburn Mar 29, 2024 Jerry A I was greeted by James within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained what services were completed and there wad a short video provided by the technician who serviced my vehicle. I recommend Herb Chambers Toyota of Auburn for Service to anyone looking for a professional and courteous experience.

Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

Jerry, we appreciate the glowing review! It's great to know that Jim and our team were able to provide you with a professional service experience. Thank you for choosing and recommending us! We're here for your future needs. Safe travels! - The Herb Chambers Toyota of Auburn Team

March 29, 2024

I feel very please with the friendly staff members and the service provided at needed times. More

by JANDELIZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate your positive feedback and shoutout to our team at Herb Chambers Toyota of Auburn! We hope to serve you again in the future. Safe travels!

March 28, 2024

Great service and sales people. Kevin in service was great today . I met Chandler Horne in sales. He was great too. More

by brianknowltonbak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, it's fantastic to know that Kevin and Chandler from our team at Herb Chambers Toyota of Auburn provided you with great service. Thanks for the positive feedback!

March 24, 2024

Perfection! Alyssa had my car ready first thing in the morning. Very professional, keeping me informed and explained everything that was done. Alyssa made the e More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Toyota of Auburn responded

Sophie, we're delighted to know that Alyssa made your experience at Herb Chambers Toyota of Auburn a smooth one. Thanks for the recommendation and praise!

March 22, 2024

Kind and very helpful, happy to have them as a dealership. Of course, I will recommend them to others. Thanks again More

by judlainsteeven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for being a Herb Chambers Toyota of Auburn customer! We appreciate you recommending us to others and look forward to your next visit!

March 20, 2024

Today visit my service advisor was Dat, great service experience as always, making sure your visit and experience is a positive natural feeling. He made sure I was kept up-to-date while waiting. Also gav More

by Plummer382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Durfee
Mar 20, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that Dat and our team at Herb Chambers Toyota of Auburn provided you with a great service experience. We appreciate your commitment to us, despite the distance! Safe travels until we see you next time.

March 13, 2024

Service advisor Kevin Kobel is very service oriented and keeps me updated while my vehicles are being serviced. He greets and thanks me at every visit. I refer all my friend and family to him. Everyone agre More

by A. Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that Kevin continues to provide you with excellent service here at Herb Chambers Toyota of Auburn. It's great to have your trust and support - thank you for sharing this positive feedback!

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