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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,087 Reviews
Call Service Center (508) 832-8000

1,087 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 15, 2024

Arrived promptly and was greeted by tech. Service was completed quickly and without any delays. Alyssa was pleasant and professional. More

by Minertj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a prompt and efficient service experience with us at Herb Chambers Toyota of Auburn. Thank you for recognizing Alyssa's professionalism!

April 14, 2024

Friendly and fast service. I appreciate the update on my vehicle and what will need to be addressed at my next visit with a quote to prepare for cost. Overall amazing customer More

by SandraD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Sandra, we're glad to know you had a positive experience with Kevin and our team at Herb Chambers Toyota of Auburn. We always aim for efficient service while keeping customers informed about their vehicle's needs. Thanks for the review!

April 13, 2024

Fast efficient service. Answered all my concerns. Jennifer was pleasant and professional throughout. Would recommend this Dealership More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Steve, we're glad to know Jennifer and our team at Herb Chambers Toyota of Auburn were able to provide you with fast and efficient service. We look forward to serving you again! Safe travels!

April 12, 2024

Helpful and friendly service, but very, very, very expensive for the work that was provided. It was something only dealers can do, and I know they all gouge. It’s what was expected, but I don’t like i More

by ???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Heineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate the feedback and star rating. We hope to see you next time and encourage you to reach out if you have concerns to share with us. We would be happy to discuss them with you. Please feel free to contact me personally. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

April 12, 2024

My appt was for 5:30. , Julian I greated my immediately. Took my car for service. Explained to my whole procedure. 22 minutes later my vehicle was done.. Great expy with Ju More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Fafahalinka, we're delighted to know that Julian provided you with such a prompt and efficient service at Herb Chambers Toyota of Auburn. Thanks for sharing your great experience!

April 11, 2024

I brought my car in for an oil change at 10:45 and it took one hour! More

by medeiros.lartist32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juljan Imeraj
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your patience during your recent visit and understand that your time is valuable. We hope to have the opportunity to provide you with a more efficient experience in the future. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

April 11, 2024

I highly recommend going to this dealership to buy car or truck and then have it serviced by them. All very nice people working there More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to assisting with any future service needs. Safe travels in your new vehicle!

April 08, 2024

Wonderfully kind and sociable employees make any service or shopping an enjoyable experience. Highly recommend. More

by Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Herb Chambers Toyota of Auburn responded

Mitchell, we're delighted to know that our team at Herb Chambers Toyota of Auburn made your experience enjoyable. Thanks for the high recommendation!

April 05, 2024

Fast, reliable and passionate personnel with great skills of customer service. Always a pleasure to do business with them. More

by dritansulaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Herb Chambers Toyota of Auburn responded

Dritan, we're glad to know you had a positive experience with our team at Herb Chambers Toyota of Auburn. Thanks for your kind words about our fast and reliable service!

April 04, 2024

My car came on on a tow truck and was taken car of by the end of the same day. Kevin kept me updated on the progress of my vehicle. Thank you for the great service! More

by Katie2961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Report | Print
Apr 04, 2024 -

Herb Chambers Toyota of Auburn responded

Katie, we're glad to know Kevin and our team at Herb Chambers Toyota of Auburn were able to get your car back on the road quickly. Thanks for trusting us with your vehicle!

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