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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,135 Reviews

1,135 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 19, 2025

Service department is well above average. Sales department is somewhat detached. Maybe that will improve in the future? More

by hartman-doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

I cracked my side mirror stopped in and talked to service they ordered part. Brought the truck in they replaced the glass and On my way in a short time More

by Ltsparky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Herb Chambers Toyota of Auburn responded

We're glad to hear that our service team at Herb Chambers Toyota of Auburn was able to quickly assist with your side mirror replacement. Thank you for sharing your experience, and drive safely!

April 12, 2025

Great service yesterday in and out on time as stated and very knowledgeable staff and would recommend them to family and friends More

by Maggiejean2550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that you had a great experience with our team at Herb Chambers Toyota of Auburn. Thank you for recommending us to your family and friends! We look forward to serving you again in the future.

April 12, 2025

Julian was excellent with his professionalism, prompt work, as well as follow up. He always makes sure I receive the best from the dealership. More

by Kkosovrasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Julian provided you with excellent service at Herb Chambers Toyota of Auburn. Our team is committed to ensuring our customers receive the best experience possible. Thank you for sharing your feedback!

April 12, 2025

Alyssa the service rep was excellent. Went out of her way to proved super customer service. More

by bandrhansell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! Alyssa & the team hope to see you again next time here at Herb Chambers Toyota of Auburn!

April 12, 2025

Dat was awesome, very attentive and explained my options very well. He kept me smiling the whole time. More

by rdzormeku8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that you had such a positive experience at Herb Chambers Toyota of Auburn! It's great to know Dat was attentive and made the process enjoyable for you. Thanks for sharing your feedback!

April 07, 2025

James the service rep was very helpful and kept me advised on the issues with my car and how long it would take to fix them. He was very oersonable More

by Aemount
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James provided helpful and personable service at Herb Chambers Toyota of Auburn. Keeping you informed throughout the process is important to us, and we're glad it made a difference in your experience!

April 04, 2025

Alyssa at the service department at Herb Chambers has always been most helpful and cooperative. She has been forthright and honest about the issues with my vehicles. More

by mroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Alyssa has been so helpful and honest with your vehicle needs at Herb Chambers Toyota of Auburn. Thank you for sharing this positive feedback!

April 02, 2025

Service advisor evin Kobel provides me with clean, fast, friendly service consistently everytime..He's the reason why my friends and family purchases cars at this dealership. More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers Toyota of Auburn responded

Rav 4, we're delighted to hear that Evin consistently provides you with excellent service at Herb Chambers Toyota of Auburn. Thank you for your continued support and for recommending us to your friends and family!

April 01, 2025

Happyv about my service today Jim Banach always explains things and takes the time to show his care More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers Toyota of Auburn responded

We're happy to hear Jim always takes such great care of you, Sue! Thanks for being a Herb Chambers Toyota of Auburn customer. We look forward to seeing you next time!

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