Herb Chambers Toyota of Auburn

I've been a customer for over 15 years and never had a bad experience! bad experience! More

Alex Montes is awesome thank you. Very knowledgeable and made sure I was happy ty Very knowledgeable and made sure I was happy ty More

Polite people, service was great and it was easy getting an appointment. Great place to bring my toyota for service an appointment. Great place to bring my toyota for service More

Always on time and quick to finish. Purchased many vehicles from here - never a service issue Purchased many vehicles from here - never a service issue More

We bought a RAV4 from Herb Chambers today. We had the pleasure of having Derek Petraitis as our sales person. He was excellent, he kept us informed throughout the process. If he couldn’t an We had the pleasure of having Derek Petraitis as our sales person. He was excellent, he kept us informed throughout the process. If he couldn’t answer something for us he made sure he checked with someone to get us the correct information. Would definitely give him an A+. More

Great customer service. Went there yesterday and Jennifer was very professional and good at her job Went there yesterday and Jennifer was very professional and good at her job More

I showed up about 10 minutes early but they took me immediately and for what they did it was done in just over an hour very happy immediately and for what they did it was done in just over an hour very happy More

Alyssa was very helpful, professional and knowledgeable. Simply fantastic customer service. Thank you very much Simply fantastic customer service. Thank you very much More

This was our second service experience at this dealer. First experience was great start to finish! Our second service call today was unquestionably the worst experience we have ever experienced. The ser First experience was great start to finish! Our second service call today was unquestionably the worst experience we have ever experienced. The service agent was absolutely condescending from the moment I came in. It took us longer to drive there than it did for them to allegedly diagnosing the issue with our navigation system. I was told that they could not reproduce the issue, that the clock was set in the wrong time zone and that it was probably the brand new apple charger. First of all we are in our late fifties & early sixties, both with college degrees and masters. I am confident not only do we know how to set a clock but also know what time zone we are in. I called when I got home to inform them the issue was not resolved and asked for a callback from the service manager which we never received. Herb Chambers will NOT be servicing our vehicle again. We will be taking to another dealer. Their service advisor should be removed from that position. She does NOT belong in that position! More

The dealership was great and friendly. Explanation was given for each selected choice. My experience with Chris at Auburn herb chambers was incredible. Chris was very informative and effic Explanation was given for each selected choice. My experience with Chris at Auburn herb chambers was incredible. Chris was very informative and efficient, without his help I couldn't buy this car. Thanks Chris all your help during each and every step of our car buying journey. It was very smooth and excellent. More