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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,426 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,426 reviews

March 29, 2024

I was greeted by Jim within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained w More

by Jerry A
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jerry A responded

Herb Chambers Toyota of Auburn Mar 29, 2024 Jerry A I was greeted by James within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained what services were completed and there wad a short video provided by the technician who serviced my vehicle. I recommend Herb Chambers Toyota of Auburn for Service to anyone looking for a professional and courteous experience.

Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

Jerry, we appreciate the glowing review! It's great to know that Jim and our team were able to provide you with a professional service experience. Thank you for choosing and recommending us! We're here for your future needs. Safe travels! - The Herb Chambers Toyota of Auburn Team

March 29, 2024

Our second purchase in a row and the experience is even better,our first one was just AMAZING so I can’t find anything else to beat that with this purchase but if you find it please let me know lol. I’ll More

by Enkjcaceres2604
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Zoschak
Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

We're overjoyed to know that your second experience with us was even better than the first! It's wonderful to see such high praise for our team at Herb Chambers Toyota of Auburn. We appreciate you recommending us and look forward to serving you again in the future. Safe travels!

March 28, 2024

Great service and sales people. Kevin in service was great today . I met Chandler Horne in sales. He was great too. More

by brianknowltonbak
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, it's fantastic to know that Kevin and Chandler from our team at Herb Chambers Toyota of Auburn provided you with great service. Thanks for the positive feedback!

March 28, 2024

I get assistance for buying a new car from Mikel and his manager, TJ.They both had a strong work ethic and were amiable.Mikel took the required steps to locate the car I was seeking for and deliver it to me More

by Mesin trawally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Vilayvanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Heineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile, Mikel Kota
Mar 28, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know that Mikel and TJ were able to assist you in finding the perfect car at Herb Chambers Toyota of Auburn. Thanks for sharing your positive experience with us! Safe travels in your new vehicle.

March 26, 2024

Hai was very helpful in helping me find the right vehicle for me. Hai made it a Smooth process, and guided me, step by step, throughout the whole process to make sure i found the right vehicle for me. Very i More

by Stephen L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Toyota of Auburn responded

Stephen, it's great to know that Hai was able to assist you in finding the perfect vehicle at Herb Chambers Toyota of Auburn. We appreciate your recommendation and are here if you need anything else!

March 24, 2024

Perfection! Alyssa had my car ready first thing in the morning. Very professional, keeping me informed and explained everything that was done. Alyssa made the e More

by Sophie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Toyota of Auburn responded

Sophie, we're delighted to know that Alyssa made your experience at Herb Chambers Toyota of Auburn a smooth one. Thanks for the recommendation and praise!

March 24, 2024

This is the second new Toyota I have leased from Herb Chambers Toyota of Auburn MA. In both cases the dealership had to go out and locate my desired vehicle, and Marque Hoenig found what we were looking More

by Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Toyota of Auburn responded

Clark, it's great to know that Marque and our team at Herb Chambers Toyota of Auburn could help you find the perfect vehicle not once but twice! We appreciate your loyalty and look forward to assisting with your future leases or purchases. Safe travels in your new Toyota!

March 23, 2024

Hai was great to work with! Very professional, knowledgeable, and responsive. Made the process of buying a new car so easy. I recommend Hai to everyone I know and cannot be anym More

by Vy Nguyen
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2024 -

Herb Chambers Toyota of Auburn responded

Vy, we're delighted to know that Hai made your car-buying experience smooth and easy at Herb Chambers Toyota of Auburn. Thanks for recommending us! Enjoy your new ride.

March 22, 2024

Kind and very helpful, happy to have them as a dealership. Of course, I will recommend them to others. Thanks again More

by judlainsteeven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for being a Herb Chambers Toyota of Auburn customer! We appreciate you recommending us to others and look forward to your next visit!

March 20, 2024

Today visit my service advisor was Dat, great service experience as always, making sure your visit and experience is a positive natural feeling. He made sure I was kept up-to-date while waiting. Also gav More

by Plummer382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Durfee
Mar 20, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that Dat and our team at Herb Chambers Toyota of Auburn provided you with a great service experience. We appreciate your commitment to us, despite the distance! Safe travels until we see you next time.

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