Herb Chambers Toyota of Auburn

2018 Toyota Tacoma Purchase My salesperson was Issa Naalbandyan. He was very knowledgeable, helpful and pleasant to do business with. Issa was quick to follow up and complete the My salesperson was Issa Naalbandyan. He was very knowledgeable, helpful and pleasant to do business with. Issa was quick to follow up and complete the sale of my vehicle in a efficient and timely manner. Issa also went above and beyond on ordering parts for my vehicle. Also was Extremely patient teaching me how to use the technology on my truck. I would not hesitate to do business with Issa again it was a pleasure. More

New Tacoma Lease I was looking to lease a new Tacoma and had checked their inventory online. I had located a truck that fit my criteria before arriving at the dealer. I was looking to lease a new Tacoma and had checked their inventory online. I had located a truck that fit my criteria before arriving at the dealer. I worked with Issa and in short order we had a deal. He was extremely helpful, knowledgeable and pleasant to work with. The entire staff was excellent to deal with and even helped me return my lease car which was a Ford! I would highly recommend my salesman, Issa, and Herb Chambers Toyota of Auburn. More

New Car Purchase My Salesperson was Kamran. He was very knowledgeable of the Toyota Products and was able to answer all of my questions. I would rate him as a 5 star My Salesperson was Kamran. He was very knowledgeable of the Toyota Products and was able to answer all of my questions. I would rate him as a 5 star Salesperson More

OIL CHANGE THE STAFF WERE ALL COURTEOUS AND THE SERVICE ADVISER EXPLAINED THE RESULTS OF THE INSPECTION AND FUTURE WORK THAT NEEDS TO BE DONE.HE WAS KIND AND E THE STAFF WERE ALL COURTEOUS AND THE SERVICE ADVISER EXPLAINED THE RESULTS OF THE INSPECTION AND FUTURE WORK THAT NEEDS TO BE DONE.HE WAS KIND AND EXPLAINED IN TERMS I UNDERSTOOD. More

Excellent service We went in for our 20,000 mile oil change and was in and out in half an hour. Always great service. Thank you for a job well done. We went in for our 20,000 mile oil change and was in and out in half an hour. Always great service. Thank you for a job well done. More

Thank you for getting me the car of my dreams! I didn't think I'd be able to get into a new Toyota Highlander because I still owed a bit for my trade in but Ben worked with his team and offered me I didn't think I'd be able to get into a new Toyota Highlander because I still owed a bit for my trade in but Ben worked with his team and offered me a deal I coudln't refuse. He went above and beyond, thanks a million! More

I had an awesome experience with Josh, in sales;He heard me! I had a good experience the most recent visit. Josh R. was really great, sweet and kind. I felt like he heard all of my wishes, and did his best to a I had a good experience the most recent visit. Josh R. was really great, sweet and kind. I felt like he heard all of my wishes, and did his best to accommodate. The downfall of this whole experience, is that in the months leading up to me finally leasing a new vehicle, I spoke with so many people, and had to explain myself over and over again, even though everything was documented. Also, there was not much follow-through other than Josh R., he was awesome! I was contacted very often by the Internet Sales Team, always different people, and I would get my hopes up, and come in, (the dealership is not close to my home either) thinking I might be able to get a deal, and no luck, until Josh! Thank you. Next time I need a vehicle, I can see myself coming back to him! More

Customer service is still alive Before I came into the dealer Lauren was extremely helpful and gave me faith. Then coming into the dealership I was greeted by Monish!!! THANK YOU MON Before I came into the dealer Lauren was extremely helpful and gave me faith. Then coming into the dealership I was greeted by Monish!!! THANK YOU MONISH. I was at two dealers previously and had the worst experience ever. As someone whose worked in customer service their whole life, I was astonished at how awful people treated you. Hundreds of deelers offering the same thing, only thing separating them is customer service. Monish was knowledgeable, helpful, didn’t try to tell me to look at another car that clearly I didn’t want, he was reasonable and polite and funny and personable. I cannnootttttt say enough great things about the personnel and Monish and Lauren and will recommend to everyone. More

Great service I must say thank you for having such a great staff on your team. Zuleika told me your dealership had a truck that I’ve been looking for and told me ab I must say thank you for having such a great staff on your team. Zuleika told me your dealership had a truck that I’ve been looking for and told me about your dealership. I thanks her I looked online found something Along the lines that I need in my everyday life. After looking online Nunez I believe is the last name replied really quickly. Thanks for that also 5 ?? More

Friendly and helpful I scheduled my vehicle for routine maintenance the day prior to bringing it in. Even though the online scheduling system and the dealership calendar I scheduled my vehicle for routine maintenance the day prior to bringing it in. Even though the online scheduling system and the dealership calendar were not in sync, Martin took it in stride. He is a true professional. The service visit was quick, efficient and hassle-free. Martin truly understands the customer service experience. More