Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Auburn
Auburn, MA
3,416 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,416 reviews
January 27, 2025
I dealt with a sales person called Joel and he was very friendly and professional. friendly and professional. More
by Jan
Employees Worked With
January 26, 2025
Service center consistently states their inspection sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you canno sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you cannot fulfill the requested service before I come in. This has happened about a dozen times over the years across two vehicles. I suspect the machine isn’t down and it’s related to their staffing. Just be honest and drop the deception. Also, don’t make me feel unreasonable when I now must make an appointment with another service center. No apology or solution offered. I will never step foot in this dealership again. Currently looking for a reputable Toyota dealership for my next purchase after buying my last two cars here. Service is important when choosing a dealership. Your level of communication and misrepresentation of available services is unacceptable and you have lost me as a customer. More
by Jason Z
Employees Worked With
January 25, 2025
Even with appointment it was not well communicated when appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew whether I walked in or appt and inspection utility was down. Not sure if it went down just before my appointment or earlier again if any given chance about ahead of notification if it went down earlier would have avoided my 30 mins drive during office time and waited for an hour just to returned without anything , Usually it never happened in Toyota service center at north Attleboro where they have appointments sheet and keep me updated. Everyone plan and book slot just to make things done , it’s not walked in . After all returned home with no work done is big disappointment and waste of time. It would be helpful if I keep updated also representative can see what I have mentioned in during online service opt so that they can tell if it’s possible with my slot or not. More
by mbmurali_82
Employees Worked With
January 25, 2025
James B gave the best service with a smile my car was done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA More
by Cheryl
Employees Worked With
January 24, 2025
Great service! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! More
by Dxpinto
January 24, 2025
12 month Toyota Care service was performed quickly. It was also easy to schedule service online. It was also easy to schedule service online. More
by DWoodacre
Employees Worked With
January 23, 2025
Thank you so much to Alec P and Monish for all the help with my new toyota Camry! Couldn’t have asked for better from them. They did everything they could as much as they could. with my new toyota Camry! Couldn’t have asked for better from them. They did everything they could as much as they could. More
by Jay cee
January 21, 2025
This was the best experience I’ve had buying a new or prepared vehicle period. prepared vehicle period. More
by Kakolou25
January 21, 2025
Brian was great! I recommend working with him and Herb Chambers Toyota of Auburn very much. I recommend working with him and Herb Chambers Toyota of Auburn very much. More
by a
Employees Worked With
January 21, 2025
No hassle, Kennedy, Jeff and Marque great to deal with. Absolutely love love my truck! Absolutely love love my truck! More
by noliveri18
