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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,336 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,336 reviews

April 26, 2022

Appointments are easy to make. Fast and friendly service with the convenience of a concierge service. More

by denise_mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy the Herb Chambers Toyota of Auburn team could make this such a fantastic experience, Denise! Thank you for taking the time to rate us!

April 26, 2022

Great dealership with very professional staff . Made process a pleasure! Derek was very easy to work with ! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Nguyen
Apr 26, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Mike, thank you for sharing your kind review! We're so happy that Derek and our team earned your 5-stars!

April 24, 2022

Always courteous and helpful. Explains what needs to be done or what maintence is due in the future. More

by Jbaronowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for your 5-stars! We're honored to receive this feedback! See you next time at Herb Chambers Toyota of Auburn!

April 24, 2022

Thank you Chris Menard and all the staff that made the purchase of my new 2022 4-Runner! Your showroom and lot are pristine! Your staff is friendly, knowledgeable and not pushy. I absolutely love my 4 More

by Teemarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Herb Chambers Toyota of Auburn responded

Congratulations on your beautiful new 4Runner! We're so glad Chris & the team had the opportunity to assist you with it and we'll be sure to share this fantastic feedback with them. Thanks for visiting Herb Chambers Toyota of Auburn - we look forward to seeing you next time!

April 23, 2022

Easy to work with in scheduling appointment, friendly and courteous employees, knowledgeable service members and prompt attention upon arrival. More

by rsandidge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your service needs and hope to see you again in the future!

April 21, 2022

James took care of me today with my 2019 Tacoma tail light leaking recall. I was told it would take just over an hour, when in fact it only took 45 minutes. I appreciate a quick turnaround with the serv More

by Bpmalone68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Herb Chambers Toyota of Auburn responded

It was our privilege to serve you! Thanks for visiting the Herb Chambers Toyota of Auburn team and please don't hesitate to reach out if we can be of service again in the future!

April 20, 2022

Service is very easy. From making appointments to having a comfortable place to wait. Everyone greets you warmly and shows willingness to help you. More

by Banderson7544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Apr 21, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! Your business is greatly appreciated by all of us here at Herb Chambers Toyota of Auburn and we look forward to seeing you next time!

April 19, 2022

Good place to buy a car Nice people They know how to talk to customers More

by Tdouglas42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Irvine
Apr 19, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

April 16, 2022

They were very easy to deal with. They made it a great experience, very simple with no aggravation. More

by Nuzz25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the excellent feedback! We're happy to hear you enjoyed working with our Herb Chambers Toyota of Auburn team and we hope to see you again in the future!

April 15, 2022

My experience with the lease-end purchase of a 2019 RAV4 XLE was most positive. Issa was the salesman I worked with and I could not have been more satisfied! Not only was he knowledgeable and attentive to m More

by Jeanzola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Issa Naalbandyan
Apr 15, 2022 -

Herb Chambers Toyota of Auburn responded

Wow! We're so happy Tomi and Issa made the experience of buying out the lease of your 2019 RAV4 XLE! We hope you enjoy many more exciting adventures with your SUV! Thank you for being a Herb Chambers Toyota of Auburn customer!

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