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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,507 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,507 reviews

September 11, 2022

TJ was a great help; very knowledgeable, helpful, and courteous. Kept me in the loop with everything I needed to know and worked with me to find a deal and price range I was comfortable with. I’d definit More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Luke, thank you for sharing your review. We're so happy that TJ provided you with an excellent visit, and look forward to seeing you next time! -Herb Chambers Toyota of Auburn

September 10, 2022

I had a great experience with the entire staff of Herb Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect More

by Joewhyte187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean, Vu Nguyen, Bryan Arroyo, Chandler Horne
Sep 12, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for giving us the opportunity to earn your business! We're happy to hear you had a great experience with Timothy, Nick & the rest of the team here at Herb Chambers Toyota of Auburn and we look forward to seeing you again next time. Take care!

September 10, 2022

Just purchased my second BMW with this company! TJ was so helpful with my first car I went back to him again now looking for a SUV . He was again so helpful in finding what I want! Thanks TJ More

by Alipberg823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience working with TJ at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to seeing you next time!

September 09, 2022

I just bought my 4th Toyota from Herb Chambers Toyota of Auburn and I have never been disappointed. Excellent staff and very professional. Highly recommended. More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Pedro! We hope to see you back here at Herb Chambers Toyota of Auburn for all of your future automotive needs!

September 09, 2022

As with all service experiences at dealers, it comes down to the service writer, and James Banach was terrific. I was towed off the highway and initially, it was a little difficult to get someone’s attention More

by Rpesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the review and feedback. We're happy to hear James took great care of you during your visit and we hope our Herb Chambers Toyota of Auburn team can be of service to you again in the future!

September 09, 2022

Auburn is way out of the way for me, but a short phone conversation with Alec convinced me that it might be worth the long drive. I was not disappointed. Alec is personable, reliable and easy to work with More

by Sfhaug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Pacheco
Sep 12, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience working with Alec at Herb Chambers Toyota of Auburn! We appreciate your drive to see our team and are happy you did not leave disappointed! We look forward to seeing you next time!

September 08, 2022

I'm so glad I went into Herb Chambers and was put in touch with Alec. He was personable, reliable, and made me feel comfortable through the whole buying process. Because of the extremely low inventory, More

by laurenw16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Pacheco, Vu Nguyen, Timothy Nguyen
Sep 08, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review! We're happy to hear Alec took such wonderful care of you throughout this experience and we'll be sure to let him know how much you appreciate his dedicated service. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Toyota of Auburn Team

September 08, 2022

Always a great experience when dealing with Jim Banach. It's a very clean environment and handicap accessible! More

by tcox9439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're glad that Jim could assist you during your visit. We hope to see you back! -Herb Chambers Toyota of Auburn

September 07, 2022

Very helpful in solving the issue I was having with my vehicle. Very informative in explaining and resolving problem. More

by Maureen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Maureen! We hope to see you back! -Herb Chambers Toyota of Auburn

September 07, 2022

What can I say but the worst car buying experience of my life. Went to buy out my lease and the sales manger actually made up a fee. Told us the fee was between $5000 and $7000. But he could cut it by 50%. More

by kevinkirchdorfer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Eldean, Timothy Nguyen
Sep 12, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for reaching out. I'd like the opportunity to discuss this situation with you in greater detail. If you have a moment, would you please contact me directly? I look forward to speaking with you. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Sep 12, 2022 -

kevinkirchdorfer responded

Nothing more to say. Wondering why my review hasn’t shown up.

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