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Herb Chambers Toyota of Auburn
Auburn, MA
3,337 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,337 reviews
June 02, 2022
Excellent service I was very impressed. They checked my car air conditioning determined the issue and quickly fixed it. Cameron was very professional, friendly and courteous. They checked my car air conditioning determined the issue and quickly fixed it. Cameron was very professional, friendly and courteous. More
by lilymik
Employees Worked With
Cameron Irvine
June 02, 2022
I recently bought a Rav4 (which I love) at Herb Chambers in Auburn. I was told by the salesman that all Toyotas were $3,000 above sticker price and it was nonnegotiable. I ended up purchasing the car beca in Auburn. I was told by the salesman that all Toyotas were $3,000 above sticker price and it was nonnegotiable. I ended up purchasing the car because I was unable to wait for the price to go back down . I later found out he was not honest with me. I called other local Toyota dealerships and they were not $3,000 above sticker. I feel I was lied to so he could make a sale. I called the corporate Toyota office and they assured me Herb Chambers would reach out to discuss this. They never called . Buyer beware and don’t trust Herb Chamber in Auburn More
by smith-scott
Employees Worked With
June 02, 2022
We have purchased 5 vehicles from the dealership. They are always pleasant and helpful with options for purchases and leases. They are always pleasant and helpful with options for purchases and leases. More
by Pbeadling
June 01, 2022
I always have a good service experience. The staff is friendly and courteous. I am a long time customer. The staff is friendly and courteous. I am a long time customer. More
by Jim
May 27, 2022
Jim was great! The shop was busy when I came in without an appointment and he was able to get me to service my vehicle. The shop was busy when I came in without an appointment and he was able to get me to service my vehicle. More
by SteveK
Employees Worked With
May 26, 2022
Awesome people to work with. Always been satisfied with the work. Would recommend this dealer to anyone Always been satisfied with the work. Would recommend this dealer to anyone More
by dotpugliese
Employees Worked With
Other Employees :
Cameron Irvine
May 25, 2022
I was happy with the salesperson. However, the sales manager was horrific to deal with. I put a downpayment on a car and waited a month for it to arrive. When it did, I was told that However, the sales manager was horrific to deal with. I put a downpayment on a car and waited a month for it to arrive. When it did, I was told that I had NO CHOICE but to finance with them. I either finance with them at 5.24% ( as opposed to the 1.9 I had obtained through my credit union), or I forfeit the car. The sales manager yelled at me that WE WANT OUR KICK BACK and threatened to call 20 people on the waiting list for the car and pick one who would finance with him. DO NOT RECOMMEND. More
by rola7999
May 25, 2022
Great customer service , I didn’t know what ales the car need to be update and James with his knowledge got me what I need , on the perfect time on that day need to be update and James with his knowledge got me what I need , on the perfect time on that day More
by Rosa Pineda
Employees Worked With
May 24, 2022
Customer service was excellent. Alyssa went above and beyond to assist me out with my service needs Alyssa went above and beyond to assist me out with my service needs More
by Jpapandrea
Employees Worked With
May 22, 2022
Viyn was great to work with! He helped us decide on my car & has a tremendous amount of knowledge with all of the technology cars have these day!!! He helped us decide on my car & has a tremendous amount of knowledge with all of the technology cars have these day!!! More
by Km
Employees Worked With
Vinh Pham
